- Serve as the primary People Operations contact for assigned departments.
- Build trusted relationships with employees, managers and department leaders.
- Provide guidance on company policies, employee concerns, performance management and workplace expectations.
- Support managers with coaching, performance documentation, corrective actions and employee development.
- Identify and appropriately escal… to the Head of People.
Talent Acquisition & Onboarding
- Manage the full cycle recruiting process for assigned departments in partnership with hiring managers.
- Coordinate job postings, candidate screening, interviews, offer preparation and hiring workflows.
- Partner with department leaders on staffing needs, job descriptions and workforce planning.
- Own onboarding coordination and ensure a seamless transition for new employees.
- Support employee transitions, internal promotions and offboarding processes.
People Operations & Compliance
- Manage day-to-day HR processes and employee lifecycle activities for assigned departments.
- Maintain accurate employee records, documentation and HRIS information in Rippling.
- Support administration of benefits, leave requests, PTO and employee inquiries in partnership with the People team.
- Ensure compliance with company policies and applicable employment laws.
- Assist with developing, updating and implementing HR policies, procedures and standard operating practices.
- Identify opportunities to improve workflows, consistency and overall operational efficiency.
Performance, Engagement & People Development
- Support performance review cycles, goal setting and manager accountability.
- Partner with managers to strengthen communication, employee engagement and team effectiveness.
- Assist with employee recognition, culture initiatives and engagement surveys.
- Track employee feedback and recommend improvements to the employee experience.
- Support the implementation of People initiatives and organizational changes across assigned departments.
Cross Functional Partnership
- Collaborate with the Head of People and fellow People Operations Generalist to ensure consistent policies and practices across all departments.
- Maintain clear communication regarding priorities, employee matters, recruiting activity and departmental needs.
- Support companywide People initiatives, reporting and continuous improvement projects.
- Take ownership of assigned responsibilities from initial planning through execution and follow through.
REQUIRED SKILLS AND EXPERIENCE
- 3+ years of progressive HR or People Operations experience, preferably in a Generalist capacity.
- Working knowledge of California employment laws and HR compliance practices.
- Experience supporting employee relations, recruitment, onboarding and performance management.
- Strong organizational skills, attention to detail and ability to manage competing priorities.
- Ability to independently manage routine employee and manager matters while exercising sound judgment on escalations.
- Excellent written and verbal communication skills.
- Experience with HRIS platforms, preferably Rippling.
- Strong interpersonal skills with the ability to build trust across departments.