Director, Human ResourcesThe Opportunity
Landmark Ventures is seeking an exceptional Director, Human Resources to help build, develop, and support the team that drives our business forward. This hands‑on role spans talent acquisition, people development, and HR leadership. We want someone energized by finding extraordinary people, helping employees reach their potential, and building the systems that make a growing organization work better.
At its core: bring great people into Landmark, make the people already here better, and ensure a well‑run HR function.
Key Responsibilities
1. Talent Acquisition & Recruiting (50%)
Identify, attract, and hire exceptional people who can move our organization forward. We want someone who sees recruiting not simply as filling positions, but as building the future of the organization.
- Own Landmark’s recruiting strategy and talent acquisition process across our businesses and teams.
- Serve as a hands‑on recruiter, actively sourcing, engaging, screening, and evaluating candidates across functions and levels.
- Partner with hiring managers to define roles, develop compelling job descriptions, establish candidate profiles, and determine what exceptional talent looks like.
- Build strong candidate pipelines through proactive outreach, relationships, and new recruiting channels, platforms, and networks.
- Lead searches from sourcing and interviews through assessments, reference checks, offers, and hiring decisions.
- Develop thoughtful interview processes and evaluation criteria that help managers make better, more consistent hiring decisions.
- Oversee recruiting platforms, applicant tracking systems, and candidate communications to ensure an efficient and positive candidate experience.
The goal is to bring people into Landmark who raise the bar for everyone around them.
2. Talent Development & Organizational Performance (30%)
Help make Landmark a place where talented people continually grow, managers become stronger leaders, and teams perform at their best.
Performance Management & Employee Growth
- Own and improve Landmark’s performance management approach, ensuring clear expectations, meaningful feedback, and opportunities to grow.
- Lead the effective use of Lattice Reviews, Updates, and Grow for ongoing performance, feedback, and development.
- Manage biannual review cycles, including planning, manager preparation, calibration, promotion discussions, and follow‑up.
- Help managers provide effective coaching, address underperformance, and turn performance conversations into meaningful action.
- Oversee Career Tracks, Grow Areas, and development goals so employees understand expectations and opportunities for advancement.
Learning, Professional Development & Manager Effectiveness
- Develop Landmark’s professional development strategy around the skills and capabilities employees need now and in the future.
- Design and coordinate useful workshops, learning experiences, and training with internal experts and external resources.
- Develop practical manager training in coaching, communication, delegation, accountability, performance management, and team leadership.
Employee Engagement, Culture & Organizational Health
- Lead initiatives that strengthen engagement, organizational health, retention, and employee experience.
- Oversee employee feedback and organizational health surveys; partner with leadership to turn findings into practical improvements.
3. HR Operations, Policies & Employee Relations (20%)
Build and maintain a thoughtful, efficient, and well‑run HR function that supports our employees, managers, and business.
HR Policies, Compliance & Employee Relations
- Own Landmark’s HR policies, procedures, employee handbook, and related employment practices.
- Ensure alignment with applicable employment laws and requirements, coordinating with external HR, legal, and compliance resources as appropriate.
- Serve as a trusted resource on employee concerns, workplace expectations, and people‑related issues.
- Guide managers through employee relations, workplace conflicts, performance concerns, documentation, corrective actions, and improvement plans.
HR Systems, Administration & Employee Lifecycle
- Oversee BambooHR, Lattice, recruiting platforms, and related HR tools.
- Lead welcoming, organized onboarding and partner with managers on clear expectations for employees’ first 30, 60, and 90 days.
- Oversee employee lifecycle processes, records, documentation, promotions, departures, and benefits coordination with the HR/Ops team and external partners.
- Establish clear HR workflows and operating procedures; coordinate the HR Assistant and Senior Assistant to ensure accurate, timely execution.
- Simplify and automate administrative processes so HR can focus on higher‑value work.
HR Communications & Organizational Support
- Oversee timely employee communications about policies, benefits, onboarding, and programs through Slack, Lattice, and other channels.
Leadership & Strategic Partnership
Across all three areas, the Director will serve as Landmark’s primary HR leader and a trusted partner to the COO, executive leadership, and department managers.
- Translate business priorities into practical recruiting, development, and HR initiatives.
- Advise leadership on hiring, performance, retention, organizational effectiveness, and workforce planning.
- Own HR priorities from idea through implementation; lead the HR/Ops team with clear responsibilities and accountability.
- Bring forward solutions rather than simply identifying problems.
AI, Technology & Modern HR
Help Landmark develop a smarter, more effective, and increasingly AI‑enabled approach to recruiting, talent development, and HR operations.
- Use AI tools for candidate research, sourcing, job descriptions, interview preparation, and recruiting communications.
- Explore AI for professional development, manager resources, training, communications, and HR workflows.
- Automate repetitive tasks and develop practical tools and templates while ensuring accuracy, fairness, confidentiality, and human judgment.
Qualifications & Experience
The ideal candidate will bring:
- 7-10+ years of progressive HR experience, including hands‑on recruiting, talent development, performance management, and HR operations.
- Demonstrated success directly recruiting professionals across functions and levels, including senior positions.
- Strong recruiting instincts and experience with sourcing, pipelines, interviews, and applicant tracking systems.
- Experience building performance management, professional development, and manager training programs.
- Strong knowledge of employee relations, HR policies, employment practices, and compliance requirements.
- Analytical, communication, and project management skills, with initiative, organization, discretion, and sound judgment.
- Comfort working independently, executing hands‑on, and supporting distributed teams.
- A bachelor’s degree in a related field or equivalent relevant experience.
SHRM-CP, SHRM-SCP, PHR, or SPHR certification is a plus. Experience in professional services, consulting, technology, entrepreneurial environments, or remote and international teams is particularly valuable.
The Person We’re Looking For
We’re looking for someone who is equal parts recruiter, talent developer, and HR leader.
You are a recruiter at heart. You enjoy finding people, searching beyond the obvious candidates, recognizing potential, and helping managers distinguish between someone who interviews well and someone who will actually perform well. Most importantly, you understand that the quality of an organization is shaped by the people it brings in, the opportunities it creates for them to grow, and the environment in which they do their work. Your job is to help Landmark get better at all three.
Work Environment & Compensation
Landmark is remote‑first, with core hours often aligned to the East Coast and flexibility across time zones. Candidates must be authorized to work in the United States.
About Our Benefits
- Competitive compensation with opportunities to be recognized and rewarded for performance and contributions.
- Flexible, remote‑first work with colleagues across the United States and internationally.
- Medical, dental, vision, and life insurance through ADP, with employees contributing just $1 per month for coverage.
- A collaborative, entrepreneurial team with active Slack communities and in‑person and virtual gatherings.
- Professional development, career conversations, learning experiences, and stretch assignments.
About Landmark Ventures
For more than 25 years, Landmark Ventures has helped extraordinary founders, brands, and enterprises reach new customers, enter markets, build strategic relationships, accelerate pipelines, create events and experiences, execute M&A transactions, raise capital, and unlock opportunities.
Landmark Ventures is committed to hiring a diverse team that provides important perspectives in our work and is an equal opportunity employer that welcomes all qualified applicants regardless of race, ethnicity, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, physical or mental ability, gender identity or expression, or veteran status.