Human Resources Director

Clarity Recruiting; Richmond (VA); On-site; USD 140,000 - 200,000; Full time

Job summary

Our client is seeking an experienced Director of Human Resources to lead a growing, multi-state HR operation within a PE-backed home healthcare organization. The role reports to the Vice President of HR and calls for hands-on leadership, process-building, and strategic partnership.

The ideal candidate will mentor HR Generalists and Coordinators, manage employee relations, benefits, FMLA/ADA compliance, ACA, and ADP Workforce Now HRIS. Travel quarterly to Richmond, VA is expected.

Qualifications

• 8+ years of progressive Human Resources experience with prior Director-level leadership preferred.
• Strong HR generalist background with expertise in employee relations, benefits administration, leave management, compliance, and HR operations.
• Advanced experience with ADP Workforce Now, including HRIS administration and reporting.
• Strong understanding of payroll processes and payroll controls.
• Experience supporting large, multi-state organizations.
• Healthcare or home healthcare experience preferred but not required.
• Experience in a high-growth or private equity-backed organization is highly preferred.

Responsibilities

• Partner with the VP of Human Resources to strengthen and scale the HR function.
• Provide leadership and mentorship to the HR team, including Generalists and Coordinators.
• Lead employee relations, investigations, performance management, and engagement initiatives.
• Oversee benefits administration, including open enrollment, leave administration (FMLA, ADA, etc.), ACA compliance, broker relationships, and benefits renewals.
• Ensure compliance with federal, state, and local employment laws.
• Serve as the HRIS expert for ADP Workforce Now, including reporting, system administration, workflow improvements, and data integrity.
• Partner with Payroll leadership to improve payroll controls and cross-functional processes.
• Improve onboarding processes and collaboration with the Talent Acquisition team.
• Develop HR policies, procedures, reporting, and operational best practices.
• Coach and develop junior HR team members.
• Travel quarterly to company headquarters in Richmond, VA.

Skills

HR leadership

Employee relations

HR operations

Change management

Payroll controls

Multi-state HR

Team development

Tools

ADP Workforce Now

HRIS reporting

Job description

Our client is seeking an experienced Director of Human Resources to join a rapidly growing, private equity-backed home healthcare organization with approximately 9,000 employees across multiple states. Reporting to the Vice President of Human Resources, this individual will serve as a strategic partner and trusted extension of HR leadership, helping strengthen the HR function during a period of significant growth and organizational transformation.

This role is ideal for a hands‑on HR leader with a strong generalist background who enjoys building processes, mentoring teams, solving complex operational challenges, and driving continuous improvement.

Responsibilities

• Partner with the VP of Human Resources to strengthen and scale the HR function.
• Provide leadership and mentorship to the HR team, including Generalists and Coordinators.
• Lead employee relations, investigations, performance management, and engagement initiatives.
• Oversee benefits administration, including open enrollment, leave administration (FMLA, ADA, etc.), ACA compliance, broker relationships, and benefits renewals.
• Ensure compliance with federal, state, and local employment laws.
• Serve as the HRIS expert for ADP Workforce Now, including reporting, system administration, workflow improvements, and data integrity.
• Partner with Payroll leadership to improve payroll controls and cross-functional processes.
• Improve onboarding processes and collaboration with the Talent Acquisition team.
• Develop HR policies, procedures, reporting, and operational best practices.
• Coach and develop junior HR team members.
• Travel quarterly to company headquarters in Richmond, VA.

Qualifications

• 8+ years of progressive Human Resources experience with prior Director-level leadership preferred.
• Strong HR generalist background with expertise in employee relations, benefits administration, leave management, compliance, and HR operations.
• Advanced experience with ADP Workforce Now, including HRIS administration and reporting.
• Strong understanding of payroll processes and payroll controls.
• Experience supporting large, multi-state organizations.
• Healthcare or home healthcare experience preferred but not required.
• Experience in a high-growth or private equity-backed organization is highly preferred.
• Strong leadership, coaching, communication, and change management skills.

Company Overview

• Private equity-backed home healthcare organization with approximately 9,000 employees.
• Approximately 80% field caregivers and 20% corporate employees.
• Operations throughout Virginia, Maryland, Washington, DC, and Delaware.

What They're Looking For

Required

• Employee Relations
• Benefits Administration
• Leave Administration (FMLA, ADA)
• ACA Compliance
• ADP Workforce Now
• HRIS reporting and system administration
• Payroll process knowledge and controls
• Multi-state HR experience
• Experience supporting large employee populations
• Leadership and team development

Preferred

• Healthcare or home healthcare
• Private equity or other fast-paced environments
• High-growth organizations

Biggest Priorities

The incoming Director will immediately help:

• Strengthen ADP Workforce Now administration and reporting.
• Improve payroll controls and HR system governance.
• Lead ACA compliance and benefits administration.
• Standardize HR processes across multiple states.
• Improve onboarding and collaboration with Talent Acquisition.

This is a highly visible, hands‑on role within a fast-paced, private equity-backed organization. The successful candidate must enjoy building infrastructure, improving processes, and balancing strategic initiatives with day-to-day execution. This is best suited for someone who has worked in large, complex organizations and is comfortable navigating change.