Director of HR Operations & Strategy (Multi-State, PE)

Clarity Recruiting; Richmond (VA); On-site; USD 140,000 - 200,000; Full time

Job summary

Our client is seeking an experienced Director of Human Resources to lead a growing, multi-state HR operation within a PE-backed home healthcare organization. The role reports to the Vice President of HR and calls for hands-on leadership, process-building, and strategic partnership.

The ideal candidate will mentor HR Generalists and Coordinators, manage employee relations, benefits, FMLA/ADA compliance, ACA, and ADP Workforce Now HRIS. Travel quarterly to Richmond, VA is expected.

Qualifications

• 8+ years of progressive Human Resources experience with prior Director-level leadership preferred.
• Strong HR generalist background with expertise in employee relations, benefits administration, leave management, compliance, and HR operations.
• Advanced experience with ADP Workforce Now, including HRIS administration and reporting.
• Strong understanding of payroll processes and payroll controls.
• Experience supporting large, multi-state organizations.
• Healthcare or home healthcare experience preferred but not required.
• Experience in a high-growth or private equity-backed organization is highly preferred.

Responsibilities

• Partner with the VP of Human Resources to strengthen and scale the HR function.
• Provide leadership and mentorship to the HR team, including Generalists and Coordinators.
• Lead employee relations, investigations, performance management, and engagement initiatives.
• Oversee benefits administration, including open enrollment, leave administration (FMLA, ADA, etc.), ACA compliance, broker relationships, and benefits renewals.
• Ensure compliance with federal, state, and local employment laws.
• Serve as the HRIS expert for ADP Workforce Now, including reporting, system administration, workflow improvements, and data integrity.
• Partner with Payroll leadership to improve payroll controls and cross-functional processes.
• Improve onboarding processes and collaboration with the Talent Acquisition team.
• Develop HR policies, procedures, reporting, and operational best practices.
• Coach and develop junior HR team members.
• Travel quarterly to company headquarters in Richmond, VA.

Skills

HR leadership

Employee relations

HR operations

Change management

Payroll controls

Multi-state HR

Team development

Tools

ADP Workforce Now

HRIS reporting

Job description

Our client is seeking an experienced Director of Human Resources to lead a growing, multi-state HR operation within a PE-backed home healthcare organization. The role reports to the Vice President of HR and calls for hands-on leadership, process-building, and strategic partnership.

The ideal candidate will mentor HR Generalists and Coordinators, manage employee relations, benefits, FMLA/ADA compliance, ACA, and ADP Workforce Now HRIS. Travel quarterly to Richmond, VA is expected.