Human Resources Director

Iris Family Support Center; Fort Wayne (IN); On-site; USD 85,000 - 115,000; Full time

Job summary

Iris Family Support Center is seeking a Human Resources Director to lead the agency’s HR functions, including salary administration, compliance, and staff development. The role requires coaching and mentoring staff to embody Iris values and deliver high-quality service to families and children.

The candidate will work with the CFO and Board to align HR strategy with the agency’s mission, manage benefits, payroll coordination, and policy updates, and oversee recruitment, performance management,

Qualifications

• Bachelor’s degree in human resources, business and/or related field.
• Minimum of 5 year’s experience in Human Resources; supervisory/leadership experience preferred.]
• Must stay current with local, state and federal employment laws and best practices.

Responsibilities

• Plan and coordinate short- and long-term HR goals with CFO.
• Oversee benefits packages and salary administration in collaboration with the Board.
• Coordinate payroll and benefits processes with providers.
• Maintain compliant HR policies and handbooks; train staff on updates.
• Lead recruitment, onboarding and retention strategies to attract qualified candidates.
• Monitor licensing, credentialing and contract compliance.
• Generate monthly headcount, turnover and hiring metrics.

Skills

HR Leadership

Leadership

Strategic Thinking

Performance Management

Communication

Ethical Conduct

Decision Making

Problem Solving

Analysis

Project Management

Collaboration

Education

Bachelor’s degree in HR/business

Master’s degree in HR (preferred)

Job description

Position Summary

Under the general direction of the Chief Financial Officer, the Human Resources Director plans, coordinates and implements a wide variety of activities related to the agency’s human resources activity. Including salary administration, fair employment practices, interpreting legislative and regulatory compliance information, provide professional assistance to management and staff. This is a leadership position within our agency. Leaders at Iris are expected to coach, develop, mentor, guide, support and teach staff to instill Iris core values, beliefs, vision and mission related to quality service to families and children, as well as one another.

Job Description

ESSENTIAL FUNCTIONS

• In consultation with the CFO, to establish short and long-term goals for the Human Resources activity of the agency.
• In collaboration with the Board of Directors this role will prepare and execute the agency’s benefit packages, including salary and wages.
• This role will oversee the coordination with payroll and benefits providers to ensure effective processes.
• Ensure all HR and employee policies and handbooks are current and legally compliant following best practice in relation to local/state and federal laws.
• Train all staff on updated policies and procedures.
• Coordinate with legal and compliance teams as needed.
• Responsible for the execution of the agency’s employee recruitment, hiring, onboarding and retention plan using traditional and out of the box thinking methods to best attract and retain qualified candidates.
• Network within the HR community and the community as a whole to stay ahead of trends, laws and innovative ideas in regard to HR
• Conduct employee satisfaction surveys, retention surveys and wage analysis on a yearly basis, or as identified by the governing body.
• Implement a consistent performance management process, including but not limited to re-tooling of role descriptions to include measurable objective and a performance evaluation process that is based on objectives and scorecards to ensure accountability in the role.
• On a quarterly basis, conduct a trend analysis for the following areas: recruitment, turnover by department, exit interviews as related to Iris.
• Maintains and ensures that all personnel records/files are up to date, including all background checks as requested by state funding.
• Monitor licensure, credentialing, and contract compliance.
• Employee relations: investigates all employee or client complaints against employees and makes recommendations for corrective actions.
• Provides professional assistance to managers and staff in problem solving situations.
• Works in collaboration with the payroll/finance department to ensure accuracy of staff classification, termination, status changes and final employee compensation.
• Recommends appropriate changes in personnel systems and procedures to promote greater efficiency, cost savings, or benefits for the agency and its personnel.
• Apprises other directors, managers, and supervisors of their responsibility under state and federal employment regulations and contractual obligations.
• Generate monthly reports on headcount, turnover and hiring metrics.
• Analyze trends in employee engagement and retention and present actionable insights to leadership.
• Maintain dashboards for compliance and workforce planning as directed by the strategic plan and annual budget.

OTHER DUTIES

• Performs other duties as assigned

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

QUALIFICATIONS (CORE COMPETENCIES, SKILLS AND EXPERIENCE)

• Human Resource Management
• Employment Practices
• Communication Proficiency
• Ethical Conduct
• Leadership
• Performance Management
• Personal Effectiveness/Credibility
• Decision Making/Problem Solving/Analysis
• Strategic Thinking
• Technical Capacity
• Collaboration and Interpersonal Skills
• Project Management
• 3-5 years of professional experience in the administration of human resources, including 3 years of supervisory or leadership capacity.

PHYSICAL DEMANDS

• Requires flexibility in work schedule, including the need to work occasional evenings and weekends.
• Requires the ability to talk or hear and listen.
• Requires the ability to lift files, open filing cabinets or bend and stoop as necessary.
• Requires the ability to occasionally lift office supplies, materials and equipment up to 25 pounds.

EXPECTED HOURS OF WORK

• Some flexibility in hours is allowed; the employee must work 40 hours each week to maintain full-time status.

REQUIRED EDUCATION

• Bachelor’s degree with Major course works in human resources, business and/or related field.
• Minimum of 5 year’s experience in Human Resources

PREFERRED EDUCATION

• Master’s degree in human resources, with PHR or SHRM certification.

EEO STATEMENT

• Iris Family Support Center, Inc. is an Equal Opportunity, Aff...