Human Resources Coordinator (Temporary - 3 months)

ServiceSource Inc; Capitol Heights (MD); On-site; USD 45,000 - 62,000; Full time

Benefits offered by this job

Health coverage for you and family

Company 403(b) retirement plan

Flexible Spending and Health Savings

Employee Assistance Program

Wellness Program

Tuition Assistance

Generous paid time-off

Job summary

ServiceSource Inc. is seeking a Human Resource Coordinator to assist with recruiting, onboarding, HRIS data entry, and personnel file maintenance. The role requires adherence to federal and state regulations and accurate record-keeping.

You will support I-9 processing, background checks, benefits requests, and HR compliance audits, while delivering quality customer service to employees. An Associate degree in HR and 3+ years' related experience are preferred; PHR/SHRM-CP are a plus; strong MS

Qualifications

• Associate degree in Human Resources or related field required.
• Bachelor’s degree preferred.
• At least three years’ related experience required.
• PHR or SHRM-CP certification preferred and recommended.

Responsibilities

• Coordinate onboarding and ensure new hire documents are complete.
• Perform I-9 processing and verify I-9 documentation.
• Maintain new and existing employee personnel files and HRIS records.
• Support recruitment, screening, and interview scheduling processes.
• Assist with benefits programs and leave donation processes.
• Participate in HR compliance audits and data accuracy checks.
• Provide general HR clerical support and respond to employee questions.

Skills

HRIS data entry

Onboarding

Recruitment

I-9 compliance

Employee data changes

Record-keeping

MS Office

Customer service

Education

Associate degree in Human Resources

Bachelor’s degree preferred

Tools

HRIS

Background check vendors

Job description

Job Summary

The Human Resource Coordinator assists with and coordinates human resource processes. This role administers ServiceSource’s policies, programs, and practices. This position includes a focus on recruiting, new hire onboarding, data entry into the HRIS, creating and maintaining personnel files, and administration of employee data changes. The Human Resource Coordinator provides support to the HR functions as needed including record-keeping, file maintenance, and HRIS entries, as well as adherence to federal and state regulations.

Primary Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review. Ensures all new hires receive necessary onboarding documents, completes form I-9, verifies I-9 documentation, and maintains I-9 files. Ensures that all new hire onboarding processes are completed prior to first day of employee’s hire date. Conducts New Hire Orientation for newly hired employees. Performs clerical functions to include but not limited to, photocopies, scans and emails of documents, processing outgoing mailings, ordering office supplies. Prepares and maintains new employee personnel files. Accurately retires records of former employees. Additional Responsibilities Researches and responds to requests for reference, and verifications of employment, etc. in a timely manner. Participates in HR compliance and HRIS data audits as required. Collects and processes requests for benefit programs including but not limited to, tuition assistance, leave donation programs, etc. Performs customer service functions by answering employees’ questions and requests. Assists with new employee background checks. Submits online request form to background check vendor(s). Assists Training department with communicating, tracking, and scheduling employees to complete required training. Ensures proper filing of documentation into appropriate employee files. Participates in HR compliance audits as requested. Assists with the out-processing of terminated employees. Assists with recruitment and interview process. Tracks status of candidates and HRIS and respond with follow-up as required. Perform other responsibilities as assigned.

Qualifications: Education, Experience, and Certification(s)

An Associate degree in Human Resources or related field required. Bachelor’s degree preferred. At least three years’ related experience required. PHR or SHRM-CP certification preferred and recommended.

Knowledge, Skills, and Abilities

Working knowledge of Human Resources principles, practices, and procedures; understanding an application of basic employment laws. Ability to perform effectively in a fast-paced work environment. Excellent time management skills with a proven ability to meet deadlines. Excellent verbal and written communication skills. Strong organizational skills and attention to detail. Ability to work effectively within a team. Excellent interpersonal and customer service skills. Proficient with Microsoft Office suite or related software. Requires ability to learn and become proficient in the operating HRIS.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee has prolonged periods of sitting at a desk and working on a computer. The employee may occasionally lift or move products and supplies, up to 25 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet.

What We Offer – for Benefit Eligible Employees May Include:

• Health coverage for you and your family through Medical, Dental, and Vision plans.
• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
• To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.
• A generous paid time-off program in which the benefits increase based on your tenure with the company.

We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person’s race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information ServiceSource is a 501(c)(3) organization with programs and operations in more than a dozen states and the District of Columbia. ServiceSource has affiliate organizations in Delaware, Florida, North Carolina, Utah and Virginia. Collectively, the organization serves more than 35,000 individuals with disabilities annually through a range of innovative and valued employment, training, habilitation, housing and other support services. Our proven collaborative approach helps foster a community where individuals with disabilities can succeed and thrive. Strategic partnerships with local community businesses, government entities and nonprofits help bridge the gaps for individuals with disabilities, creating sustainable opportunities that benefit the entire community and result in greater independence for the individual.