Human Resources Coordinator - Maryland

Live! Casino & Hotel; Hanover (MD); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health benefits

Free parking

On-site Wellness center

Career growth

Bonuses

Job summary

Live! Casino & Hotel in Hanover, MD is seeking an HR Coordinator to manage the Maryland Lottery Gaming Commission licensing workflow, assist with front desk duties, and support recruiting, training, and HRIS tasks.

The role emphasizes confidentiality, strong organizational and interpersonal skills, and collaboration with HR and operations to maintain a safe, guest-focused environment. Applicants must be able to obtain required licenses.

Qualifications

• High School Diploma or GED required.
• Some HR experience or related education preferred.
• Must be able to obtain and maintain a license as required by the Maryland Lottery Gaming Commission Agency.

Responsibilities

• Become the Live! subject matter expert regarding the Maryland Lottery Gaming Commission Agency’s Licensing process and administration.
• Act as a liaison between Live! and the MLGCA.
• Submit all background information and license applications to the MLGCA in a timely manner.
• Maintain, prepare and produce various reports using Excel on candidate and financial status on daily, weekly, monthly basis.
• Sets up and assists applicants with license application; answers inquiries regarding application.
• Greets visitors, informs department members of guests and visitors when appropriate.
• Ensures calls and visitors are properly routed.
• Checks-in new hires upon arrival.
• Processes new hires, seasonal employees, and other staff through the onboarding process.
• Coordinates replacement licenses.
• Processes team member requests for name tags, access badges, and licenses.
• Resets passwords for employees.
• Prepares new hires for orientation
• Support all areas of Human Resources including employee relations, recruitment, training, and HRIS

Skills

Confidentiality

Organizational skills

Interpersonal skills

Education

High School Diploma or GED

Some HR experience or related education

Tools

HRIS

MS Office Suite

Job description

Min Compensation

USD $17.71/Hr.

Max Compensation

USD $24.43/Hr.

Overview

Why We Need Your Talents:

TheHuman Resources Coordinatoris responsiblefor managing and coordinating the licensing process of the Maryland Lottery Gaming Commission Agency for applicants and support all areas of Human Resources invarious processes, including frontdesk representation, employee relations, recruiting, training and HRIS. Responsible for maintaining a clean, safe, fast, friendly, and fun environment for all guests, team members, and company assets. The focus shall always be on ensuring a safe and comfortable environment while maintaining a positive can-do attitude with an emphasis on the highest level of guest service for both external and internal guests to Live! Casino.

Shift: Tuesday-Friday, 10:30am-7pm & Saturday 8am-4pm

Responsibilities

Where You’ll Make an Impact:

• Become the Live! subject matter expert regarding the Maryland Lottery Gaming Commission Agency’s Licensing process and administration.
• Act as a liaison between Live! and the MLGCA.
• Submit all background information and license applications to the MLGCA in a timely manner.
• Maintain, prepare and produce various reports using Excel on candidate and financial status on daily, weekly, monthly basis (or as otherwise requested).
• Sets up and assists applicants with license application; answers inquiries regarding application.
• Greets visitors, informs department members of guests and visitors when appropriate.
• Ensures calls and visitors are properly routed.
• Checks-in new hires upon arrival.
• Processes new hires, seasonal employees, and other staff through the onboarding process.
• Coordinates replacement licenses.
• Processes team member requests for name tags, access badges, and licenses.
• Resets passwords for employees.
• Prepares new hires for orientation
• Support all areas of Human Resources including employee relations, recruitment, training, and HRIS

Skills to Help You Succeed:

• Ability to keep sensitive information confidential.
• Ability to effectively utilize technology including HRIS, MS Office Suite, and other HR software as needed.
• Possesses strong organization skills, project management skills and good interpersonal skills.

Qualifications

Must Haves:

• High School Diploma or GED.
• Some HR experience or education preferred.
• Must be able to obtain and maintain a license as required by the Maryland Lottery Gaming Commission Agency.

Physical Requirements:

• 15% Walking
• 15% Standing
• 70% Sitting
• 70% Keyboarding
• Use of Stairs and elevators

Working Conditions:

• 24/7 high energy casino with over 300,000 sq. ft of gaming and entertainment space and approximately 3000 employees.
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.

What We Offer

Perks We Offer You

• Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents. Other benefits for full-time and part-time Team Members may include:
  • Free Basic Life Insurance
  • Free Short Term & Long-Term Disability
  • Generous retirement savings options
  • Paid Time Off
  • Tuition Reimbursement
• On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
• Training and pathways for career growth
• Robust Rewards & Recognition Programs
• Annual Merit Based Pay Increases
• Discretionary Performance Bonuses
• Discretionary Service Bonuses
• Free parking
• Free food and discounted meals
• Live! Hotel, Food & Beverage, and Entertainment Discounts

Life at Live!

Individuals chosen to be part of the Live! Team can expect:

• To be part of an exciting experience unlike any other in the market.
• To be given the power and responsibility to put service and community first.
• To come together as a strong team, while valuing and celebrating our diversity.
• To be given the tools, resources, and opportunity to grow in their career.
• To work hard and have fun.
• Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
• The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency!
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.