Human Resources Coordinator - Corporate HR (Kansas City)

Burns & McDonnell; Kansas City (MO); On-site; USD 45,000 - 75,000; Full time

Job summary

An innovative firm is seeking a Human Resources Coordinator to provide essential support in a dynamic HR environment. This role focuses on delivering excellent client service, assisting with various HR functions, and enhancing processes for a diverse workforce. You will be involved in hiring, onboarding, and continuous improvement initiatives, ensuring a positive employee experience. The ideal candidate will thrive in a fast-paced setting, possess strong communication skills, and be proactive in problem-solving. Join a company committed to diversity, equity, and inclusion, and make a meaningful impact in the workplace.

Qualifications

• Bachelor's Degree in Business or related field; HR Management preferred.
• Previous HR internship experience preferred.

Responsibilities

• Provide customer service support in high-volume HR department.
• Assist with hiring, onboarding, and offboarding processes.
• Compile and organize data for internal and external requests.

Skills

Verbal Communication

Written Communication

Analytical Skills

Problem-Solving

Attention to Detail

Time Management

Research Skills

Interpersonal Skills

Education

Bachelor's Degree in Business

HR Management Emphasis

Tools

ServiceNow

Job description

Description

The Human Resources Coordinator is a shared services role, providing a customer service-based approach to the day-to-day support of our high-volume human resources department. The HR Coordinator will learn and provide administration and coordination support to various human resources functions and activities, responding and answering employee questions, resolving issues, and bringing continuous improvement to our HR processes. Our HR department provides related services to the company's global workforce in support of business objectives, corporate and department initiatives and upholding our best places to work environment.

1. Utilize a wide variety of technologies to answer employee questions, resolve issues, and escalate complex questions as needed to appropriate HR team members.
2. Assist with the implementation and coordination of human resources programs and improvement of HR processes for the company. Provide regular status updates and utilization reports.
3. Provide prompt answers to a wide variety of questions from employees, managers, and other HR Team members.
4. Compile and organize data in response to internal and external requests.
5. Utilize internal and external resources to research and present on various human resources topics and findings.
6. Assist with the review and update of policies and processes. Responsible for maintaining process documents.
7. Review correspondence and respond/route/file appropriately.
8. Assist with the preparation of a variety of documents.
9. Distribute, track, receive and file documents.
10. Perform the data entry and maintenance of relevant candidate and employee information within human resources systems.
11. Responsible for receiving, processing and auditing confidential documents and data.
12. Assist with developing, delivering, maintaining and tracking training resources on various topics.
13. Schedule, set-up and facilitate interviews and meetings.
14. Update and maintain intranet page(s) and our HR Portal for functional area(s).
15. Assist with tasks related to hiring, onboarding, and offboarding employees, including completing paperwork, verifying processes, answering questions, and providing guidance.
16. Coordinate with other departments to administer programs and complete processes, including payroll, mail, print, marketing, and communications.
17. Coordinate with third-party suppliers and providers to administer HR programs, review and process invoices.
18. Provide excellent client service to employees utilizing HR programs and resources.
19. Assist with planning and executing HR-led and corporate events.
20. Support the company's mission and values, including MacCulture Principles, safety, diversity, equity & inclusion, EEO, employee ownership, and being a Best Place to Work for All.
21. Develop and maintain relationships with employees, managers, and leaders across the organization.
22. Maintain communication between HR, managers, and employees to meet department goals.
23. Coordinate with domestic, international, and subsidiary HR staff.
24. Recommend process improvements to increase efficiency and enhance client experience.
25. Maintain confidentiality regarding personal, medical, and sensitive information.
26. Perform other duties as assigned and ensure compliance with policies and standards.

Qualifications

• Bachelor's Degree in Business or a related field; emphasis in HR Management preferred.
• Previous HR internship experience preferred.
• Experience with ServiceNow preferred.
• Excellent verbal and written communication skills, interpersonal and analytical skills.
• Ability to prioritize and re-prioritize tasks as needed.
• Proactive with problem-solving and continuous improvement skills.
• Ability to clearly present information to all employee levels, management, and external vendors.
• Strong attention to detail, organization, and time management skills.
• Ability to handle multiple tasks and interruptions in a fast-paced environment.
• Strong research skills, including compiling and presenting results.
• Professional, self-starting, flexible attitude.