Human Resources Coordinator

Behavioral Health Network, Inc.; Springfield (MA); On-site; USD 28,000 - 41,000; Part time

Benefits offered by this job

PTO

403(b)

Educational assistance

Medical insurance

Dental insurance

Vision insurance

Employee assistance program

Certified Great Place to Work

Job summary

Behavioral Health Network, Inc. seeks an HR Coordinator to support recruitment, onboarding, and HR operations across the organization. This 32 hour/week role focuses on pre-employment processes, onboarding documentation, and coordination of new hire activities.

You will act as a primary contact for applicants and new employees, assist with interview scheduling, trainings, and IT equipment orders, and help maintain accurate HR records while partnering with Talent Acquisition leadership.

Qualifications

• High School Diploma or GED required.
• Associate’s or Bachelor's Degree in HR Management or related field preferred.
• Prior experience in an HR support role required.
• Knowledge of HR principles, practices, and regulations.
• Proficiency with Microsoft Office, HRIS, applicant tracking systems, and onboarding platforms.
• Strong organizational skills and ability to manage multiple priorities and deadlines.
• Excellent written, verbal, interpersonal, and customer service skills.
• Ability to maintain strict confidentiality and professionalism when handling sensitive information.
• Reliable transportation for statewide recruitment events and organizational functions.
• Ability to work independently and collaboratively in a fast-paced environment.
• Flexibility to adjust priorities and work schedules based on department needs.

Responsibilities

• Coordinate all aspects of pre-employment and onboarding.
• Ensure new employees complete documentation, credentials, and compliance requirements.
• Conduct reference checks and communicate findings to Talent Acquisition leadership.
• Support new employee orientation, welcome check-ins, I-9 documentation, and tours.
• Serve as a first point of contact for walk-in applicants and new employees.
• Schedule appointments for applicants and new hires who need onsite paperwork assistance.
• Communicate interviews, orientation, hiring status, and onboarding requirements.
• Represent BHN at job fairs and community recruitment events.
• Support recruitment strategies through partnerships with educational institutions and workforce organizations.
• Maintain accurate applicant tracking, recruitment, onboarding, and personnel records.
• Prepare, scan, copy, file, and distribute confidential documents.
• Monitor onboarding progress and follow up with new employees and supervisors.
• Assist with interview scheduling, calendars, and recruitment materials.
• Coordinate new hire credentials and IT equipment orders, escalate delays as needed.
• Organize HR events, orientations, virtual meetings, room reservations, catering, and AV logistics.
• Conduct phone screens and document qualifications, experience, and education.
• Provide customer service to applicants, employees, supervisors, and the public.
• Assist with HR audits, accreditation reviews, compliance initiatives, and special projects.
• Provide backup coverage for other HR Coordinators.

Skills

Organizational skills

Attention to detail

Customer service

Interpersonal skills

Confidentiality

MS Office

HRIS

Applicant tracking

Onboarding platforms

Multitasking

Independence

Flexibility

Education

High School Diploma or GED

Associate’s or Bachelor’s Degree in HR Management or related field

Tools

Microsoft Office

HRIS

Applicant tracking systems

Onboarding platforms

Job description

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence throughout the state, we are currently seeking an HR Coordinator to support recruitment, onboarding, and human resources operations across the organization. This is a 32 hour/wk position.

What We Offer:

• Purpose-Driven Work – Support the employees who deliver meaningful behavioral health services to individuals, families, and communities.
• Professional Growth – Access ongoing training, mentorship, career development, and advancement opportunities.
• Supportive Team Culture – Join a collaborative workplace guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork.
• Organizational Impact – Help strengthen BHN’s workforce through effective recruitment, onboarding, and employee support.
• Comprehensive Benefits – Enjoy generous PTO, 403(b), educational assistance, medical, dental, vision, employee assistance programs, and more.
• Certified Great Place to Work – Work for an organization recognized for creating a positive and engaging employee experience.

What You Will Do:

• Coordinate all aspects of the pre-employment and onboarding process.
• Ensure new employees complete required documentation, credentials, and compliance requirements before their start date.
• Conduct reference checks and communicate findings to Talent Acquisition leadership.
• Support new employee orientation, welcome check-ins, I-9 documentation, and facility tours.
• Serve as a first point of contact for walk-in applicants and new employees.
• Schedule appointments for applicants and new hires who need onsite assistance completing paperwork.
• Communicate with applicants and new employees regarding interviews, orientation, hiring status, and onboarding requirements.
• Represent BHN at job fairs, career fairs, workforce development events, and community recruitment initiatives.
• Support recruitment strategies through partnerships with educational institutions, workforce agencies, and community organizations.
• Maintain accurate applicant tracking, recruitment, onboarding, and personnel records.
• Prepare, scan, copy, file, and distribute confidential employment and personnel documents.
• Monitor onboarding progress and follow up with new employees and supervisors regarding required training and documentation.
• Assist Talent Acquisition Specialists with interview scheduling, hiring manager calendars, and recruitment materials.
• Coordinate new hire credentials and IT equipment orders, escalating delays when necessary.
• Organize HR events, orientations, virtual meetings, room reservations, catering, and audiovisual logistics.
• Conduct phone screens and document applicant qualifications, experience, and education.
• Provide customer service and respond to inquiries from applicants, employees, supervisors, and the public.
• Assist with HR audits, accreditation reviews, compliance initiatives, research, and special projects.
• Provide backup coverage for other HR Coordinators and support additional departmental responsibilities.

Who You Are:

• High School Diploma or GED required.
• Associate’s or Bachelor’s Degree in Human Resource Management or a related field preferred.
• Prior experience in an HR support role required.
• Knowledge of HR principles, practices, and regulations.
• Strong organizational skills and ability to manage multiple priorities and deadlines.
• Excellent written, verbal, interpersonal, and customer service skills.
• Ability to maintain strict confidentiality and professionalism when handling sensitive information.
• Proficiency with Microsoft Office, HRIS, applicant tracking systems, and onboarding platforms.
• Strong attention to detail and commitment to accurate recordkeeping.
• Reliable transportation required for statewide recruitment events and organizational functions.
• Ability to work independently and collaboratively in a fast-paced environment.
• Flexibility to adjust priorities and work schedules based on department needs.

We Hire for HEART! Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care, building deep roots in Western Massachusetts while expanding our impact throughout the state. Our core values- Humanity, Empowerment, Accountability, Respect, and Teamwork guide how we lead, serve, and support one another. If you’re organized, service-focused, and ready to help build a strong workforce for a mission-driven organization, we’d love to hear from you.

Pay Rate: $25/hr

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.