Human Resources Coordinator

Total Package HR

San Diego (CA)

Hybrid

USD 31,684 - 34,440

Full time

14 days+

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Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Pet Insurance

Paid Vacation

401k Retirement Plan

Flexible Work Schedule

Professional Development Allowances

Job summary

An established HR services firm is seeking a Human Resources Coordinator to join their dynamic team in San Diego. This entry-level position offers a unique opportunity to grow within a vibrant, fast-paced environment focused on payroll and HR services. The role involves supporting client requests, managing compliance, and ensuring exceptional customer service. With a commitment to professional development and a fun team culture, this is a fantastic opportunity for someone eager to make a difference in the HR field. Join a company that values ownership, proactivity, and a positive mindset!

Qualifications

2+ years of experience in an administrative role, preferably in HR.
Proficiency in MS Office and video conferencing tools is essential.

Responsibilities

Serve as the first line of contact for client and employee requests.
Assist HRBP with managing client compliance and employee relations.

Skills

Critical Thinking

Detail Orientation

Customer Service

Communication Skills

Organizational Skills

Education

Bachelor’s degree in Business Administration

High School diploma or GED

Tools

MS Office Suite

Video Conferencing Tools

Job description

Join to apply for the Human Resources Coordinator role at Total Package HR

This range is provided by Total Package HR. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$23.00/hr - $25.00/hr

TPHR is looking for a Human Resources Coordinator to join our growing team. In this role, you will have the opportunity to learn and grow with a fast-paced, fun, HR & Payroll services firm. This is a role for someone passionate about payroll, someone with strong critical thinking skills, and someone who is detail oriented.

Our compensation package includes medical, dental, vision and life insurance; pet insurance; paid vacation, sick time (pets count as a family member here), and holidays; 401k retirement plan with Safe Harbor match; a flexible, dynamic, and fun small team environment; professional development allowances and opportunities; hybrid work schedule (M&F work from option optional); and an opportunity to learn and grow through ownership of your role and empowerment with the company.

What we value

Our commitment to our clients is to serve as an integrated partner where we are viewed as a seamless extension of their team. We pride ourselves on being responsive. Many HR matters can’t wait, and we get that, so we’ve built a team that understands how to operate with a sense of urgency, while also being mindful that reacting is different than responding. We truly work hard, and we also value being real and telling it how it is. That’s not to say we lack polish and diplomacy, but we’ll never tell a client what they want to hear if that’s not what they need to hear. And finally, we like to have fun. HR isn’t always viewed as fun, but we love what we do, and we incorporate our personalities and love for HR in our work every day.

Live the TPHR Values each day in all that you do for TPHR and our clients.

Take ownership of everything you touch.
Be proactive, forward-thinking, and question everything in a positive, inquisitive manner.
Give your full attention to your work each and every workday.
Anticipate challenges, push back, and alternative perspectives.
Collaborate and communicate daily with the team regarding client matters and other relevant topics.
Know when to escalate matters to TPHR’s Partners.
Do not make assumptions.
Know that bad news doesn’t get better with time; when mistakes happen, urgently communicate such to your leaders.
Always use the TPHR established tools, techniques, and methods (e.g., SOPs, Teams, LastPass, etc.).
Keep SOPs and TPHR Continuity Binder updated in real-time.
Avoid conflicts and seek clarity when uncertain.
Practice what we preach.
Always do the right thing when no one is looking.

Work side-by-side with your HRBP to support your assigned Total Package clients.

Serve as the first line of contact for client and employee requests. This includes supporting overall company responsiveness to the request, flagging emails for the appropriate team member to process and helping to ensure the matter is resolved and closed out.
Receive and respond to company correspondence via phone and other communication channels.
Assist your HRBP in managing your clients’ Compliance Calendar and SOP – keeping both front of mind at all times and ensuring all actions are completed on time.
Set goals, calendar follow-ups, and drive for timely execution of all duties.
Employee Relations: provide general customer service to client/TPHR staff, escalate urgent matters to HRBP, support logistics, and communication for workplace investigations, etc.
Assist the HRBP with the management of employee Leave of Absences.
HRIS upkeep.
Employee onboarding: administering onboarding, background checks, certification verification, etc.
Employee offboarding: coordinating logistics for the final paycheck, generating termination packet, etc.
Track regulatory compliance such as completion of Harassment Training and alike.
Assist with tracking Performance Management activities.
Maintain client personnel files in real-time (e.g., all filing should be done at least once per week).
Create reports and provide data to client ad-hock, or on a regular schedule.
Assist with routine audit tasks and ensure any missing items are correct/resolved: required training completions, I-9s, client-specific certifications, etc.

Ensure all client requests are responded to the same day, or first thing the following day when requests come in late in the day.

Support management with various administrative tasks including, but not limited to scheduling, taking meeting minutes, proofreading, documentation preparation, and responding to general business inquiries.

Maintain up-to-date knowledge of employment laws and best practices for all locations in which you have clients operating.

Monitor all time spent on clients:

Ensure value is being provided to clients, time is not wasted, and we are managing to budget for Total Package clients.
Know when to push through conversations for efficiency, when to pick up the phone to stop email exchanges that are not concluding, and when to allow clients space to work through the situation, always giving the client the time needed but never losing track that we have a finite amount of time in all of our days.

May participate in recruiting activities for clients.

May participate in Payroll processing for clients.

Cross-train on your peers’ job duties; understand how your regular duties and those of your peers overlap and come together; ensure nothing is dropped or lost in the intersection of these duties.

Will be assigned projects and other duties as a normal course of business. Some for Total Package clients, some for On-Demand clients, and some for general TPHR business operations.

Additional duties will be assigned as needed.

Bachelor’s degree in Business Administration, Business Management, or related field, strongly preferred. High School diploma or GED required.
Minimum of two progressive years of experience in an administrative role in a fast-paced environment. HR experience preferred.
Intermediate to advanced computer skills including proficiency with MS Office Suite, Video Conferencing Tools (e.g. Teams), and the ability to quickly learn new programs.
Excellent communication skills – written and verbal.
Professional, responsive, and welcoming customer service skills.
Ability to exercise good judgment to handle confidential and sensitive personnel matters.
Ability to work autonomously and as a team member.
Focused and organized.
Able to manage competing priorities and stay poised under pressure.
Self-driven and can GSD.
Possesses a growth mindset.
Reliable and honest with a strong work ethic.

The majority of work is performed in an indoor office setting and/or home office. You must follow all TPHR policies on safety and ergonomics as outlined in TPHR policy. You are expected to inquire about safety and ergonomics when uncertain or entering a new work environment where hazards may be present.

You must be able to sit at and navigate a computer workstation for up to eight hours per day.

You may be required to travel locally to visit clients, attend meetings, etc., and on occasion, you may be asked to travel out of town.

All TPHR employees are responsible for contributing to a safe and pleasant work environment at all times.

Seniority level