Human Resources Coordinator

Computech Corporation; Moline (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

Computech Corporation seeks an Employee Experience Representative to support HR operations. This entry-level position involves managing HR processes, delivering excellent customer service, and requires proficiency in Microsoft Excel. Join a dynamic team in Moline, IL, and contribute to effective HR support.

Qualifications

• Experience in HR processes or HR operations role.
• Proficiency with Microsoft Excel.
• Bachelor’s Degree in a related field required.

Responsibilities

• Provide comprehensive support to employees and Unit HR.
• Administer HR processes and maintain confidentiality.
• Deliver exceptional customer service and resolve inquiries.

Skills

Experience in HR processes

Customer service

Analytical skills

Education

Bachelor’s Degree in Human Resources or similar

Tools

Microsoft Excel

Success Factor system modules

Job description

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Computech Corporation provided pay range

This range is provided by Computech Corporation. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.00/hr - $18.00/hr

Direct message the job poster from Computech Corporation

Primarily handles tactical aspects of Human Resources processes but also provides some higher level support. This is a specialized administrative role in the Human Resources functional area performing other duties such as Performance Management Advisor, non-exempt interviewing, payroll/time management activities, conducting basic training programs or coordinating employee relations events.

Major Duties

• Create a local document management system for an office or department.

• Prepare moderately complex documents using a variety of applications for technology devices, such as standard office software. Also responsible for gathering and summarizing data for reports.

• Support in delivering analyses of HR data and identifying trends to contribute to the creation of HR insights that enable the diagnosis of business issues, enhancement of employee engagement, and/or improvement of business performance.

• Carry out a wide range of HR data processing tasks as directed; advise other colleagues and provide guidance on processes when needed.

• Resolve complex queries from internal or external customers or suppliers by providing information on policies and/or procedures, referring the most complex issues to others.

• Build effective working relationships within the internal client organization and contribute to the management of the partnering relationship, delivering high-quality professional services within established routines or as part of an agreed project.

• Validate, input, and maintain payroll data to ensure the accurate and efficient delivery of payroll services; prepare payroll for bank submission and entry into financial systems; prepare manual payments when required; prepare payroll reports and reconciliations.

• Initiate and monitor the administration of onboarding and/or offboarding processes to ensure that all processes are completed accurately, efficiently, and on time.

• Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.

Responsibilities:

• As an Employee Experience Representative for Human Resources Operations Center, Ask HR, in Moline, IL, you will provide quality and comprehensive support to employees and Unit HR on key HR processes and transactions.
• Deliver exceptional customer service to customers by researching, resolving, and responding to inquiries in a timely, professional, and customer-focused manner
• Administer HR processes such as tactical processes related to the talent acquisition process, internal transfer activities, company organizational management, employee record maintenance.
• Maintain a high degree of confidentiality. Participate in continuous improvement projects, propose solutions and ideas to find more efficient ways to deliver HR support to employees.
• Ensure Service Level Agreements are met or exceeded. Collaborate with Employee Experience Specialists within the HROC on process improvements and escalation resolution.

Desired skills/experiences:

• Experience in HR processes or HR operations role
• Experience working within Success Factor system modules (i.e., Learning Administration, Employee Profile, Recruiting, Onboarding, etc.)
• Proficiency with Microsoft Excel Education • Bachelor’s Degree in Human Resources, Business, or similar discipline

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Human Resources, Administrative, and Customer Service

• Industries

  Human Resources Services, IT Services and IT Consulting, and Manufacturing

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