Human Resources Coordinator

Southern States, LLC; Hampton (VA); On-site; USD 52,000 - 68,000; Full time

Job summary

Southern States, LLC is seeking an experienced Human Resources Coordinator to provide administrative and operational support in a unionized manufacturing environment. This onsite role covers employee lifecycle, onboarding, HR compliance, HRIS administration, and employee engagement, ensuring accurate execution of HR processes.

This position supports shift operations, collaborates with HR and Supervisors, maintains records, administers labor relations tasks under the collective bargaining

Qualifications

• Bachelor’s degree preferred; equivalent combination of education and experience will be considered.
• Minimum of 3 years of Human Resources experience.
• Experience supporting onboarding, HR administration, payroll processes, and employee relations.
• Working knowledge of federal and state employment laws.
• Experience in a unionized manufacturing environment.

Responsibilities

• Provide day-to-day administrative support to the HR Manager and HR department.
• Maintain employee records and HR documentation, ensuring accuracy and confidentiality.
• Process employee status changes, promotions, transfers, wage changes, job classifications, and terminations.
• Serve as primary HR contact for policies, payroll, benefits, attendance, and workplace concerns.
• Prepare employment-related correspondence and maintain personnel files in accordance with policies and legal requirements.
• Coordinate employment verification requests and other employee documentation needs.
• Process departmental invoices and support HR audits and leave programs.
• Administer workflow governed by the collective bargaining agreement, including shift bids and overtime tracking.
• Coordinate onboarding logistics for new hires, including orientation, badges, and PPE.
• Support employee relations activities and investigations while maintaining confidentiality.
• Coordinate temporary staffing agency rosters, attendance audits, and offboarding activities.

Skills

Organizational skills

Communication skills

Attention to detail

Confidentiality

Problem-solving

Education

Bachelor’s degree in Human Resources or related field

SHRM-CP/PHR preferred

Tools

Microsoft Office Suite

HRIS systems

Job description

Position Summary

The Human Resources Coordinator provides administrative and operational support to the Human Resources function within a unionized manufacturing environment. This role supports employee lifecycle processes, workforce administration, onboarding, HR compliance, employee relations activities, HRIS administration, and employee engagement initiatives. The HR Coordinator serves as a key resource for employees and supervisors, ensuring accurate execution of HR processes while maintaining compliance with company policies, collective bargaining agreements, and applicable employment regulations.

This is a fully onsite position requiring attendance at the facility five (5) days per week. The candidate must also be flexible in adjusting their work schedule as needed to provide support to second-shift manufacturing employees and operations.

Essential Duties and Responsibilities

HR Operations & Workforce Administration

• Provide day-to-day administrative support to the Human Resources Manager and HR department.
• Maintain employee records and HR documentation, ensuring accuracy, confidentiality, and compliance.
• Process employee status changes, including promotions, transfers, wage changes, job classifications, and terminations.
• Serve as a primary HR contact for employee questions regarding policies, payroll, benefits, attendance, and workplace concerns.
• Prepare employment-related correspondence and maintain personnel files in accordance with company policies and legal requirements.
• Coordinate employment verification requests and other employee documentation needs.
• Process departmental invoices.
• Supports administration of FMLA, STD/LTD, unemployment claims, worker’s compensation, and HR audits.
• Administer workforce processes governed by the collective bargaining agreement, including shift bids, department transfers, seniority-based movement, and overtime tracking.
• Coordinate and track job classification changes and union-related employee data.
• Assist with the administration of union dues deductions and related reporting requirements.
• Review and audit timekeeping records for accuracy prior to payroll processing.
• Assist in resolving payroll discrepancies, attendance issues, and system-related concerns.
• Generate and distribute workforce, attendance, staffing, and manufacturing reports as required.
• Prepare reports and metrics for weekly operational and HR Manufacturing meetings.
  Onboarding and New Employee Experience
• Partner with the Recruiter and hiring managers to support a seamless pre-employment and onboarding experience for new hires.
• Coordinate all new hire administrative activities, including employment documentation, orientation scheduling, facility access, and onboarding communications.
• Serve as the primary point of contact for new employees during the onboarding process, ensuring a positive and engaging introduction to the organization.
• Prepare and facilitate new hire orientation programs for hourly and salaried employees.
• Develop, implement, and continuously improve onboarding and orientation processes to enhance employee engagement, retention, and speed to productivity.
• Collaborate with Operations, Safety, Payroll, IT, and department leaders to ensure new hires complete all required training, compliance, and facility-specific onboarding requirements.
• Coordinate onboarding logistics for all employees, including badges, locker assignments, and personal protective equipment (PPE).
  Employee Relations and Labor Relations Support
• Support employee relations activities by gathering information, documenting concerns, and assisting with investigations as directed.
• Maintain confidentiality while handling sensitive employee and labor relations matters.
• Assist management in communicating workplace policies, procedures, and employee programs.
  Temporary Workforce and Staffing Agency Coordination
• Serve as the primary liaison between the organization and temporary staffing agencies.
• Conduct roster and attendance audits to ensure accurate staffing agency billing and workforce accountability.
• Reconcile contingent worker time records and provide documentation to agency representatives as required.
• Coordinate offboarding activities for temporary employees, including collection of company property and deactivation of facility access.
  Employee Engagement and Recognition
• Coordinate employee recognition and engagement programs, including service anniversaries, birthdays, retirement celebrations, safety incentives, and other employee events.
• Assist with planning and executing employee appreciation activities and company-sponsored events.
• Maintain employee communication tools, including digital displays, bulletin boards, and facility postings.
  Compliance and Safety Support
• Maintain required federal, state, local, and workplace postings.
• Ensure HR processes comply with applicable employment laws, labor regulations, company policies, and collective bargaining agreements.
• Support audits, inspections, and compliance reporting activities as needed.
• Support responses to unemployment claims, worker’s compensation, employment verification requests, and HR audits.
• Promote a safe and respectful work environment consistent with company values and safety standards.
  Other Duties
• Perform additional duties and special projects as assigned.
  Minimum Qualifications
• Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
• Equivalent combination of education and experience will be considered.
• Minimum of 3 years of Human Resources experience.
• Experience supporting employee onboarding, HR administration, payroll processes, and employee relations.
• Working knowledge of federal and state employment laws.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent verbal, written, and interpersonal communication skills.
• Strong attention to detail and accuracy.
• Ability to maintain confidentiality and exercise sound judgment.
• Proficiency with Microsoft Office Suite and HRIS systems.
• Strong customer service and problem-solving skills.
  Preferred Qualifications
• SHRM-CP, PHR, or other HR certification.
• Experience supporting hourly manufacturing employees.
• Experience in a unionized manufacturing environment.
• Knowledge of collective bargaining agreements and labor relations practices.
• Experience supporting multiple shifts within a manufacturing operation.
• Experience administering leave of absence programs, workers’ compensation claims, and unemployment claims in a manufacturing environment.