Human Resources Coordinator

IntouchCX; Florida; On-site; USD 42,000 - 60,000; Full time

Job summary

IntouchCX is seeking a Human Resources Coordinator to bridge employees and HR Management, handling onboarding, data entry, and record-keeping. This role ensures documentation meets legislative requirements and maintains confidentiality.

You will coordinate orientations, manage HR data, and support training initiatives while collaborating with all departments to keep processes efficient and compliant. Candidates should have post-secondary education and at least 2 years of HR experience, with

Qualifications

• 2+ years HR experience required or preferred
• Post-secondary education preferred
• Strong analytical and problem-solving abilities
• Ability to multitask and manage time effectively
• Excellent communication and people skills
• Proficiency with Google and Microsoft software

Responsibilities

• Prepare orientation electronic new-hire packages
• Enter new hire data into internal HR system
• Maintain records and ensure privacy and confidentiality
• Ensure HR processes meet legislative requirements
• Verify completion of all new hire documentation and follow-up
• Ensure background checks are completed and reported
• Respond to HR communications
• Maintain HR spreadsheets and databases
• Collaborate with departments and employees
• Perform administrative tasks

Skills

HR experience

Analytical skills

Problem solving

Multitasking

Self-management

Communication

Education

Post-secondary education preferred

Tools

Google Suite

Microsoft Office

Job description

About the Job

We are changing the way people think about customer care, and we need your help!

We're looking for a Human Resources Coordinator who will act as a bridge between our employees and our HR Management Team. This role will address issues raised by current employees and new-hires, while organizing and scheduling orientations and coordinating other HR functions such as training and development. This role will also focus on ensuring that HR processes and documentation are meeting legislative requirements.

As Human Resources Coordinator, You Will...

• Prepare orientation electronic new-hire packages
• Enter new hire data into internal HR system
• Maintain records and overall integrity of employee record filing systems, ensuring privacy and confidentiality standards are met
• Ensure HR processes meet legislative requirements
• Verify completion of all new hire documentation, follow-up with employees and ensure that proper documentation is received
• Ensure all background security checks are completed and report or elevate results accordingly
• Respond to HR communications
• Maintain HR spreadsheets and databases ensuring information is accurate and monitored regularly
• Work collaboratively with various departments and all levels of employees
• Perform administrative aspects

As Human Resources Coordinator, You Have...

• Some post-secondary education or completion of post-secondary schooling (preferred)
• At least 2 years of HR experience
• Ability to learn a variety of software programs
• Strong analytical, problem solving and decision making skills
• Ability to multitask and self-manage your work day
• Extensive people skills with the ability to interact with employees at all levels with diverse backgrounds
• Ability to establish and enforce organization standards
• Ability to adhere to all organizational policies and procedures
• Ability to plan and monitor for results
• Ability to maintain good attendance and punctuality
• Prior working knowledge in Google and Microsoft software (required)