Human Resources Business Partner I

OneMCI; Dallas (TX); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dynamic Human Resource Business Partner to enhance their people initiatives and improve HR processes. This full-time, on-site role involves partnering with team leaders to implement effective HR strategies, focusing on employee training and engagement. The ideal candidate will possess strong interpersonal and communication skills, be adaptable in a fast-paced environment, and have a proven track record in HR support. Enjoy comprehensive benefits, bonus opportunities, and a collaborative atmosphere that fosters professional growth.

Benefits

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Retirement Plan

Company Cell Phone

Company Laptop

Advancement Opportunities

Qualifications

• 1+ years of HR business partner experience.
• Exceptional interpersonal and communication skills.

Responsibilities

• Implement HR strategies focused on employee training and engagement.
• Drive employee relations and retention programs.

Skills

Interpersonal Skills

Communication Skills

Microsoft Office

Conflict Resolution

Time Management

Presentation Skills

Education

Undergraduate Education

Certification (SHRM-SCP)

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

LOCATION

Dallas, TX

JOB TYPE

Full-Time

PAY TYPES

Salary + Bonus

BENEFITS & PERKS

MANAGEMENT: Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Company Cell Phone, Company Laptop, Advancement

APPLICATION DETAILS

No Resume Required, On-site Interview

POSITION OVERVIEW

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

Grow your skill-sets or start a career with our rapidly expanding team. We are looking for an experienced human resource business partner to support and execute our people initiatives, provide excellent internal HR support, and improve HR processes. Candidates should be charismatic public speakers, friendly, creative, highly reliable, and possess a strong work ethic. Experience in call center operations or client services is preferred.

This is a full-time, on-site position requiring reporting to one of our locations. We offer bonus opportunities, comprehensive medical, dental, and vision benefits, paid vacations and holidays, and contest incentives.

To be considered, you must complete a full application on our careers page, including screening questions and a brief pre-employment test.

POSITION RESPONSIBILITIES

What does someone in this role do?

This role partners with team leaders to implement HR strategies focused on employee training, organizational effectiveness, workforce planning, and employee engagement. They will own programs across various HR processes, understanding business priorities and translating them into value-added work. The role requires problem identification and solution driving skills.

Key Responsibilities:

• General HR support in partnership with operations
• Consult with remote HR teams and managers on HR issues and initiatives
• Understand business goals and recommend HR strategies
• Monitor employee engagement, including remote interactions
• Adapt to changing work environments responding to macroeconomic and fiscal policies
• Innovate HR solutions and improve processes
• Drive employee relations, retention, and reward programs
• Manage high-volume workload and multiple priorities
• Maintain excellent organizational and interpersonal skills

CANDIDATE QUALIFICATIONS

Are you a good fit?

Candidates should demonstrate good business judgment, confidence, flexibility, and a fun, enthusiastic disposition. Capable of motivating diverse personalities and learning styles.

• 1+ years of HR business partner experience (may include operations)
• Some undergraduate education
• Exceptional interpersonal and communication skills
• Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint)
• Knowledge of training tools and techniques
• Effective conflict resolution skills
• Time management, planning, organizational, and multitasking skills
• Strong presentation skills (oral and written)
• Ability to thrive in a fast-paced, professional environment
• Ability to address performance gaps with constructive feedback
• Comfort with providing and receiving critical feedback
• Efficient work prioritization and organization skills

Preferred Qualifications:

• Experience in military, government, or contact center environments
• Graduation from an accredited college or university
• SHRM-SCP or similar certification