Human Resources Business Partner

Infosys McCamish Systems; Des Moines (IA); On-site; USD 85,000 - 110,000; Full time

Job summary

Infosys McCamish Systems is seeking an HR Business Partner responsible for driving unit-specific HR delivery and performance management within the Americas region. You will partner with leadership to enable a high-performance culture, engage employees, and strengthen feedback mechanisms while aligning with Infosys BPM guidelines.

You will also lead People Analytics across the Americas, using data-driven insights to inform talent and organizational decisions, and manage core HR processes from

Qualifications

• High School diploma or GED; at least 6 years HR experience.
• Preferred: 4–6 years as an HR Business Partner or in a strategic HR role; strong understanding of employment laws.

Responsibilities

• End-to-End HR Lifecycle Management.
• Oversee onboarding, engagement, grievance management, and attrition mitigation.
• Business partnership with units to enable decision-making.
• Design and execute unit-level communication and incentive plans to drive performance.
• Serve as first point of contact for policy questions and employee concerns.
• Facilitate performance review cycles for fairness and transparency.
• Support talent reviews and development plans.
• Guide interpretation and application of company policies.
• Analyze org data to derive insights and support engagement initiatives.

Skills

communication skills

analytical skills

problem solving

multi-tasking

collaboration

influencing

Education

High School diploma or GED

Professional certification (SPHR/PHR or SHRM-CP/SCP) preferred

Job description

In this role, you will drive and execute a unit-specific HR delivery and performance management framework and related HR initiatives, while ensuring effective and consistent communication across delivery centers in alignment with overall business objectives. You will play a key role in enhancing employee engagement, strengthening feedback mechanisms, and fostering a high-performance culture—while operating within Infosys’ established guidelines, policies, and norms. Additionally, you will lead People Analytics for the Americas region, leveraging data-driven insights to inform talent and organizational decisions.

Responsibilities –

• End-to-End HR Lifecycle Management
• Oversee core HR processes including onboarding, employee engagement, grievance management, and attrition mitigation.
• Business Partnership
• Collaborate closely with business units on key initiatives, providing HR perspectives to enable effective decision-making and execution.
• Performance & Culture Enablement
• Partner with business leaders to cultivate a performance-driven culture by designing and executing unit-level communication and incentive plans, and driving the performance management process.
• Employee Support & Conflict Resolution
• Act as the first point of contact for employees, addressing queries related to policies, processes, and interpersonal concerns.
• Performance Management
• Facilitate the performance review cycle, guiding both managers and employees to ensure fairness, consistency, and transparency.
• Talent Management
• Support talent review processes, including identification of high-potential talent and development of targeted action plans.
• Employee Relations
• Provide guidance on the interpretation and application of company policies in alignment with business goals and compliance requirements.
• HR Analytics & Insights
• Analyze organizational data to identify trends, derive insights, and support initiatives such as employee engagement surveys.

Qualifications

Basic

• High School diploma or GED equivalent
• At least 6 years of relevant HR experience

Preferred

• 4-6 years of experience as an HR Business Partner or in a strategic HR role, advising leaders in complex, dynamic environments
• Strong understanding of employment laws
• Ability to manage multiple priorities effectively in a fast-paced environment
• Collaborative and influencing style, with the ability to partner across functions
• Excellent communication skills, with the ability to convey complex information clearly (written and verbal)
• Strong analytical, listening, and problem-solving capabilities
• High attention to detail and proactive approach to solutioning
• Professional certification (SPHR/PHR or SHRM-CP/SCP) preferred

About US

Infosys McCamish Systems,(http://www.infosysbpm.com/mccamish) located in Atlanta, Georgia, is the Life Insurance and Retirement Services subsidiary of Infosys BPM Limited.(www.infosysbpm.com) Infosys McCamish was started in 1985 as a virtual insurance company and went to market as a commercial services provider in 1995.It has an outstanding business perspective and an exemplary track record that no other outsourcer of business solutions can claim – generating US$16 billion of recurring premium in less than five years as a virtual insurance company. Infosys McCamish has expert technology and outsourcing credentials, along with a proven business model for re-engineering systems and performing back-office services at a reduced cost, while reinforcing accuracy, speed and security. Seven of the top ten US insurers are among Infosys McCamish’s many BPM clients. Infosys McCamish has its operations spread across Atlanta GA and Des Moines IA in USA.

U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

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