Human Resources Business Partner

The Arc Baltimore; Baltimore (MD); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Generous Vacation and Sick time

Medical, dental, and vision coverage

401(k) with employer match

Employee Assistance Program (EAP)

Job summary

The Arc Baltimore seeks an experienced Human Resources Business Partner (HRBP) to act as a strategic partner to leaders and employees, aligning HR initiatives with business goals. You will drive workforce planning, talent management, and performance processes while championing an inclusive workplace culture.

You will guide managers on HR policies, investigations, and employee relations, ensuring legal compliance and data-driven decisions across the organization.

Qualifications

• Bachelor’s degree in HR, business administration, organizational development, or related field.
• 5–7 years of progressive HR experience, preferably in an HRBP role.
• Strong understanding of HR policies and local employment laws.
• Excellent verbal and written communication; ability to engage at all levels.
• Discretion handling confidential information and sensitive workplace matters.
• Ability to work independently and in collaboration with cross-functional teams.

Responsibilities

• Partner with managers to translate business objectives into HR strategies.
• Guide managers on HR policies, employee relations, performance, and workplace concerns.
• Ensure compliant administration of policies and procedures.
• Support compliance with federal, state, and local employment laws.
• Handle employee relations matters, investigations, and corrective actions.
• Advise on performance management, leadership development, and succession planning.
• Assist with recruitment, onboarding, and workforce planning with Talent Acquisition.
• Identify trends and propose solutions to improve engagement and retention.
• Support compensation, benefits, leave administration, and HR programs as needed.
• Maintain confidential HR records and generate reports from HRIS.

Skills

Employee relations

Communication skills

Problem solving

Organizational skills

Interpersonal skills

Team collaboration

Strategic partnering

Coaching

Education

Bachelor’s degree in Human Resources or related field

Tools

HRIS systems (Kronos, UKG Pro)

Microsoft Excel

Microsoft Word / PowerPoint / Outlook

Job description

Brief Description

The Human Resources Business Partner (HRBP) serves as a strategic partner to business leaders and employees, providing comprehensive HR support across employee relations, talent management, performance management, workforce planning, compliance, and organizational development. The HRBP works closely with leadership to align HR strategies with business objectives while fostering a positive, inclusive, and high-performing workplace culture.

Brief Description

The Human Resources Business Partner (HRBP) serves as a strategic partner to business leaders and employees, providing comprehensive HR support across employee relations, talent management, performance management, workforce planning, compliance, and organizational development. The HRBP works closely with leadership to align HR strategies with business objectives while fostering a positive, inclusive, and high-performing workplace culture. The ideal candidate is an experienced HR professional with strong knowledge of HR policies and practices, employment and labor laws, excellent interpersonal skills, and the ability to effectively resolve complex workplace issues. This role requires a collaborative, results-driven professional who can balance strategic priorities with day-to-day HR needs.

Our Mission

The Arc Baltimore supports people with developmental disabilities to lead fulfilling lives with a sense of belonging, purpose, and meaningful relationships.

Who We Are

Since 1949, The Arc Baltimore has been an indispensable resource, providing employment training and support, day and residential services, family support and education, treatment foster care, assistive technology services, respite care, public policy advocacy, and information and referrals. The Arc Baltimore’s full and part‑time employees provide services at people's homes, places of employment, day centers, and neighborhoods.

What We Offer

A comprehensive benefits package including:

• Generous Vacation and Sick time
• Medical, dental, and vision coverage
• Health and Dependent Care Flexible Spending Accounts (FSAs)
• Voluntary Accident and Hospital Indemnity insurance
• Short-Term Disability (STD) and Long-Term Disability (LTD)
• Life insurance (Employee, Spouse, Children)
• 403(b) plan with employer match
• Employee Assistance Program (EAP) and Health and Wellness package
• Legal Assistance and Pet plans
• Tuition Reimbursement
• Employee Discount Program

Job Responsibilities

• Partner with managers and leadership to understand business objectives and develop HR strategies that support organizational goals.
• Provide guidance and coaching to managers and employees on HR policies, procedures, employee relations, performance management, and workplace concerns.
• Interpret and administer company policies and procedures consistently and fairly.
• Ensure compliance with applicable federal, state, and local employment and labor laws and regulations.
• Support employee relations matters, including investigations, conflict resolution, corrective action, and performance improvement plans.
• Advise managers on performance management practices, employee development, and effective leadership approaches.
• Support recruitment, onboarding, retention, and workforce planning initiatives in partnership with Talent Acquisition and business leaders.
• Identify employee and organizational trends and recommend solutions that improve engagement, retention, productivity, and overall employee experience.
• Assist with compensation, benefits, leave administration, and other HR programs as needed.
• Maintain accurate and confidential employee records and HR documentation.
• Utilize HRIS and HR technology systems to maintain employee information, generate reports, and support HR processes.
• Prepare and analyze HR metrics and reports to support data-driven decision-making.
• Assist with organizational development, succession planning, talent reviews, and employee development initiatives.
• Promote a positive workplace culture based on teamwork, accountability, inclusion, and respect.
• Stay current on changes to employment laws, HR best practices, and industry trends.
• Collaborate with HR colleagues and cross‑functional teams on projects and initiatives.
• Perform other HR-related duties and special projects as assigned.

Qualifications

Required:

• Bachelor’s degree (BS/BA) in Human Resources, Business Administration, Organizational Development, or a related field.
• 5–7 years of progressive and relevant Human Resources experience, preferably in an HR Business Partner or similar role.
• Strong understanding of general Human Resources policies, procedures, and best practices.
• Good knowledge of applicable federal, state, and local employment and labor laws.
• Strong employee relations and conflict‑resolution skills.
• Excellent verbal and written communication skills with the ability to communicate effectively with employees at all organizational levels.
• Excellent interpersonal and people skills with a demonstrated ability to build trusted relationships.
• Strong problem‑solving, critical‑thinking, and decision‑making abilities.
• Outstanding knowledge of Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Strong organizational skills and the ability to manage multiple priorities in a fast‑paced environment.
• Demonstrated ability to handle confidential and sensitive information with professionalism and discretion.
• Ability to work independently while also contributing effectively as part of a collaborative team.
• A results‑driven approach with a strong commitment to delivering high‑quality HR support and solutions.

Preferred

• Professional HR certification such as SHRM‑CP, SHRM‑SC, PHR, or SPHR.
• Experience supporting multiple departments, business units, or locations.
• Experience with HR analytics, workforce reporting, and HR metrics.
• Experience managing or supporting organizational change initiatives.
• Experience with HRIS implementation, optimization, or process improvement.
• Experience with HRIS systems is preferred; experience with systems such as Kronos or UKG Pro is a plus.

The Arc Baltimore provides Equal Employment Opportunities (EEO) and is committed to a workplace free of discrimination and harassment based on race, color, religion, age, gender, sex, pregnancy, national origin, disability, height, weight, gender identity, marital status, military status, sexual orientation, veteran status, genetic information, or any other characteristic protected by law. We welcome everyone interested in our mission to join us. If you require accommodation during the application process, please contact us and we will make every effort to meet your needs.