Human Resources Assistant

City of Menifee; Menifee (CA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player seeks a dedicated individual to join their Human Resources team. This role offers a fantastic opportunity to develop your skills in a supportive and collaborative environment. You will handle a variety of clerical tasks, assist with recruitment processes, and maintain essential records. If you thrive in a fast-paced setting and are passionate about contributing to a positive workplace culture, this position is perfect for you. Join a team that values initiative and process improvement, and take the next step in your career with this rewarding opportunity.

Qualifications

• Strong organizational skills and sound judgment.
• Ability to manage multiple priorities with professionalism.

Responsibilities

• Perform clerical and administrative office support duties.
• Maintain accurate records and assist in recruitment processes.

Skills

Organizational Skills

Customer Service

Clerical Duties

Data Entry

Communication Skills

Education

High School Diploma

One Year of Clerical Experience

Tools

Microsoft Office Suite

Standard Office Equipment

Job description

The City of Menifee's Human Resources operates in a very collaborative environment where a positive, supportive and can-do approach is valued, and everyone works as a team and across different functional sections as needed. The work in the department is challenging, rewarding and fulfilling in a fast-paced environment. The ideal candidate will bring strong organizational skills, sound judgement, and the ability to manage multiple priorities with professionalism and clarity. If you're someone who takes initiative, enjoys process improvement, and is ready to grow in a supportive and impactful team, we encourage you to apply.

DEFINITION
Under direct supervision, performs a variety of general and routine clerical duties in support of Human Resources functions, programs, and activities; writes a variety of correspondence; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED
Receives direct supervision from assigned supervisory and/or management personnel. Exercises no supervision over staff.

CLASS CHARACTERISTICS
This is the entry level classification within the Human Resources Department that allows the incumbent to develop journey level knowledge and abilities in human resources. Initially, under immediate supervision, incumbents perform the more routine human resources support duties while learning City policies and procedures. As experience is gained, there is greater independence of action within established guidelines. (Illustrative Only)
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Performs a wide variety of clerical and administrative office support duties, including typing and filing, preparing records and reports, processing forms, creating files, updating department websites,processing mail, performing data entry, and preparing correspondence and memoranda.
• Maintains accurate and detailed records; verifies accuracy of information, researches discrepancies, and records information.
• Tracks and communicates information, timelines, and due dates for a variety of forms and records, including new hire paperwork, employee performance records, reduced schedule and temporary employee hours, and employee driver’s license status.
• Provides support to the recruitment and new hire process including assembling interview packets, conducting pre-employment correspondence and tracking, coordinating start dates for new hires, drafting offer letters, and assisting staff in new employee orientation.
• Organizes and maintains various administrative, confidential, reference, and follow-up files; purges files as required or requested.
• Receives and screens visitors, telephone calls, and emails, providing a high level of customer service to both external and internal customers.
• Responds to requests for information; assists in interpreting and applying regulations, policies, procedures, systems, rules, and precedents in response; direct callers to appropriate City staff as necessary.
• Communicates with officials and staff of other departments and agencies to obtain and relay information and to coordinate activities.
• May participate in meetings and take/prepare meeting minutes.
• Performs related duties as assigned.

KNOWLEDGE OF

• Applicable federal, state, and local laws, codes, and ordinances relevant to area(s) of responsibility.
• Basic Human Resources departmental and office policies and procedures.
• Principles and practices of customer service.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
• The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
• Current equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

ABILITY TO

• Respond to requests and inquiries from employees and the general public.
• Maintain confidentiality of all human resources information.
• Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.
• Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
• Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
• Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
• Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
• Demonstrate understanding of, sensitivity to, and respect for the diverse socio-economic, racial, ethnic, religious, and cultural backgrounds, diverse abilities, gender, gender identity and expression, and sexual orientation of City staff and community served.

EDUCATION AND EXPERIENCE

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

• Equivalent to graduation from high school.
• One (1) year of responsible clerical or customer service work experience, preferably in Human Resources.

LICENSES AND CERTIFICATIONS
Possession of, or ability to obtain, a valid California Driver's License by time of appointment.

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds.