Human Resources and Payroll Manager

Tower Loan of Mississippi, LLC; United States; Remote; USD 65,000 - 90,000; Full time

Job summary

Tower Loan is seeking an HR and Payroll Manager to oversee payroll, benefits, onboarding, and HR operations. The role includes supervising HR staff, ensuring accuracy of payroll and records, and maintaining HRIS integrity across multiple states.

The candidate will drive compliance, coordinate benefits, manage performance processes, and support recruitment while partnering with internal teams and external vendors. This role emphasizes accuracy, confidentiality, and process improvement.

Qualifications

• Associate degree in HR, Business Administration, or related field required; bachelor’s preferred.
• At least two years in payroll/benefits/HR with two years of management.
• Experience with HRIS and recruiting systems; SHRM-CP preferred.
• Strong Excel skills and proficiency with HR systems.

Responsibilities

• Supervise HR personnel responsible for payroll, benefits, onboarding, and related areas.
• Oversee semi-monthly payroll, bonuses, commissions, and other incentive payments.
• Verify time records and payroll changes before processing.
• Maintain secure, accurate personnel records and support recruiting activities.

Skills

Payroll management

HR analytics

Leadership

Attention to detail

Communication

Education

Associate degree in HR/Business Admin

Bachelor’s degree preferred

Tools

HRIS

Workday

Job description

We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We would love to have you here! The Human Resources (HR) and Payroll Manager oversees payroll, benefits, recruiting support, and onboarding while supervising assigned personnel. This role ensures accurate payroll and employee records, benefits administration, HR system integrity, regulatory compliance, and timely reporting. The manager supports employees and leaders while identifying opportunities to improve department processes.

Duties/Responsibilities:

• Supervise assigned HR personnel responsible for payroll, benefits, onboarding, and related areas; coordinate workloads, provide guidance, and monitor accuracy and deadlines.
• Oversee semi-monthly payroll, quarterly bonuses, off-cycle and retroactive payroll runs, commissions, and other incentive payments.
• Verify time records, pay changes, deductions, and adjustments before processing.
• Manage employee tax withholding and direct deposit changes, garnishments, child support orders, and other payroll deductions.
• Oversee payroll tax filings, monthly payroll and General Ledger reconciliations, year-end W-2 processing, and related documentation.
• Administer employee benefits programs, including insurance, 401(k), and paid time off.
• Coordinate enrollment, changes, deductions, reporting, and reconciliations with benefits providers and third-party administrators.
• Coordinate onboarding and employee status changes, including pay adjustments, transfers, promotions, and terminations, across HR systems and the Tower Loan Operating System (TLOS).
• Maintain secure and accurate personnel records.
• Support recruiting activities, including job postings, candidate communication, job descriptions, and guidance to managers on recruiting practices and system use.
• Administer and track annual performance reviews and related follow-up activities.
• Prepare and analyze payroll, benefits, recruiting, turnover, retention, and multi-state workforce reports to support HR and operational decisions.
• Maintain HR information system data integrity, troubleshoot system or process issues, support audits, and recommend improvements to reporting and workflows.
• Monitor and support compliance with applicable payroll, benefits, employment, unemployment, and employee separation requirements across operating states.
• Respond to employee and management questions, communicate HR procedures, and resolve or elevate concerns appropriately.
• Collaborate with internal departments and external vendors.
• Perform all other duties as assigned.

Required Skills/Abilities:

• Strong numerical, analytical, organizational, and problem-solving skills, with attention to detail and accountability for accurate results.
• Advanced Microsoft Excel skills, including lookup functions, SUMIFS, pivot tables, conditional formatting, and data validation; proficiency with Microsoft Office Suite and HR information systems (HRIS).
• Ability to manage competing priorities, plan ahead for deadlines, review work, and resolve discrepancies promptly.
• Effective leadership, collaboration, and written and verbal communication skills.
• High standards of integrity, discretion, and ethical conduct when handling confidential employee information.
• Ability to adapt to changing policies, procedures, systems, technologies, and compliance requirements.

Education and Experience:

• Associate degree in HR, Business Administration, or a related field required; bachelor’s degree preferred.
• At least two years of experience in payroll, benefits, or HR, including hands‑on payroll experience, and a minimum of two years of management experience required.
• At least one year of recruiting or related HR experience required.
• Working knowledge of payroll tax administration and applicable federal and state HR and payroll requirements required.
• Experience with HRIS and recruiting systems required; Workday, benefits vendor coordination, or SHRM-CP certification preferred.

Physical Requirements:

• Stand, walk, and/or sit for eight (8) hours a day.
• Communicate effectively, verbally, written, in person, via telephone, or electronically.
• Lift and maneuver up to 20 lbs.

The above description outlines the most significant job functions performed, but may include other similar functions or assignments not explicitly mentioned. With over 260 locations across 8 states, our team builds strong customer relationships by offering personalized financial solutions in person, by phone, and online. We're dedicated to our communities, foster employee growth, and offer clear career paths through internal promotion. Join us and grow your career today!

Established since 1936, Tower Loan is proud to be one of America's largest privately owned consumer finance companies, operating more than 260 office locations across eight states. We are dedicated to building strong customer relationships by providing personalized financial solutions and are deeply committed to serving our communities. We foster a culture of growth and development for our employees, with a strong promote-from-within philosophy. For decades, Tower Loan has empowered our customers and team members to build brighter futures.