Human Resources and Operations Coordinator

ERSG Ltd; Bellevue (WA); On-site; USD 45,000 - 60,000; Full time

Job summary

ERSG Ltd seeks an entry-level HR & Operations Coordinator in Bellevue, WA to provide essential administrative support across HR and operations. You will assist with onboarding, employee records, benefits coordination, payroll data, and fleet/travel logistics to keep projects moving smoothly.

You should be highly organized, proficient with Microsoft Office and Excel, and capable of handling confidential information with integrity.

Qualifications

• Proficiency in Microsoft Office; strong Excel skills.
• Ability to provide excellent employee support and issue resolution.
• Strong organizational and multitasking skills with attention to detail.
• Self-starter, able to work independently and tackle new tasks.
• Excellent verbal and written communication; maintain confidentiality.

Responsibilities

• Assist with employee onboarding and new hire correspondence.
• Process employee status changes including promotions, transfers, compensation updates, and terminations.
• Assist in maintaining employee personnel files and HR documentation.
• Respond to routine employee inquiries regarding HR policies.
• Maintain HRIS records and payroll-related data submissions.
• Prepare payroll changes including new hires, terminations, and status updates.
• Coordinate with benefits vendors and respond to questions.
• Support policy updates and distribution of company communications.
• Schedule truck rentals and arrange employee travel, lodging, and transportation logistics.
• Maintain fleet records and documentation; ensure confidentiality of records.

Skills

MS Office

Excel

Customer service

Organization

Attention to detail

Self-starter

Independent work

Communication

Education

Associate or Bachelor’s degree in HR/Business Admin/Operations

Tools

HRIS

ERP

Workforce management systems

Job description

The HR & Operations Coordinator provides administrative support for Human Resources and operations functions. This entry level role serves as a key resource for employee support, HR administration, workforce logistics, and operational coordination. Responsibilities include employee lifecycle administration, benefits support, HR records management, compliance activities, scheduling truck rentals, and ensuring workers have the resources needed to mobilize efficiently.

Key Responsibilities

Employee Administration

• Assist with employee onboarding and new hire correspondence.
• Process employee status changes including promotions, transfers, compensation updates, and terminations.
• Assist in maintaining employee personnel files and HR documentation.
• Responds to routine employee inquiries regarding HR policies.

HRIS and Data Management

• Maintain accurate employee records within the Human Resources Information System (HRIS).
• Assist with documentation and HR recordkeeping requirements.
• Assist with payroll-related data submissions and employee record updates.
• Prepare and validate payroll changes including new hires, terminations, compensation changes, leave requests, and employee status updates.
• Maintain departmental calendars, files, and shared resources.

Benefits Administration

• Support employee benefits enrolment and life event changes.
• Serve as a point of contact for routine benefits questions.
• Coordinate with benefits vendors to resolve employee issues.

Compliance and Policy Support

• Maintain confidentiality of employee information and sensitive HR records.
• Support policy updates and distribution of company communications.
• Maintain operational records, spreadsheets, and tracking systems.

Operations & Workforce Logistics

• Schedule truck rentals and transportation resources to support project staffing needs.
• Assist in arranging employee travel, lodging, and transportation logistics for out-of-town assignments.
• Assist with maintaining fleet and rental vehicle records and documentation.

About You

Required

• Proficiency in Microsoft Office; strong Excel skills.
• Ability to provide excellent customer support to our employees and clients with a focus on effective resolution of inquiries and issues.
• Strong organizational and multitasking skills.
• Must have good attention to detail.
• Must be a self-starter and have comfort in working independently.
• Possess the ability to tackle new tasks and assist in different areas of the business.
• Strong interpersonal and excellent verbal and written communication skills.
• High level of integrity and ability to maintain confidentiality in a work environment.

Preferred

• Associate or bachelor’s degree in human resources, Business Administration, Operations Management, or related field preferred.
• Experience coordinating travel or transportation logistics.
• Experience working with HRIS, ERP, or workforce management systems.
• Knowledge of employee onboarding and HR administration processes.
• Familiarity with vehicle rental coordination, workforce scheduling, or project support environments.
• Familiarity with payroll administration and workforce management.

*This role would be based onsite 5 days per week*

ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants.

We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.