Human Resources and Office Manager

Lendzi; Austin (TX); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan with company match

Paid time off and holidays

Employee assistance program

Health insurance

Job summary

Lendzi in Austin, TX is hiring a hands-on Human Resources and Office Manager to structure day-to-day people operations and keep the office running smoothly. You will handle recruiting, onboarding, benefits coordination, employee relations, and HR records for the on-site team.

The role offers a salary of $60,000–$70,000 annually with medical/dental/vision, PTO/holidays, a 401(k) with company match, and access to an employee assistance program.

Qualifications

• 3+ years in HR generalist or people operations roles with recruiting and performance documentation.
• Experience onboarding, benefits coordination, confidential records, and meeting deadlines.
• Bachelor’s degree preferred; professional certification a plus.

Responsibilities

• Own recruiting for multiple functions, coordinating with hiring managers.
• Manage onboarding, benefits enrollment, and confidential records.
• Support performance reviews, attendance documentation, and coaching.
• Coordinate HR records, payroll changes, and leave processes with leadership.
• Administer policies, office operations, and training across locations.

Skills

HR generalist

people operations

recruiting

employee relations

performance documentation

Education

Bachelor’s degree in HR or related field

SHRM-CP or PHR certification (plus)

Tools

Microsoft Office

HRIS / applicant-tracking systems

Job description

Lendzi is hiring a hands-on Human Resources and Office Manager to support its on-site Austin, Texas team. In this role, you will bring structure to day-to-day people operations and help keep the Austin office running smoothly, supporting employees across hiring, onboarding, performance processes, benefits coordination, and workplace logistics.

Based in Austin, this position offers an annual salary of $60,000 - $70,000, with a benefits package that includes medical, dental, and vision coverage, paid time off and holidays, and a 401(k) plan with company match. You will also have access to an employee assistance program.

What you will do

• Own recruiting for approved roles across sales, retention, management, marketing, technology, and other functions, working in partnership with hiring managers.
• Plan for approximately 20 sales roles per calendar year, plus additional hiring needs in other areas.
• Draft and post job advertisements, source candidates, review resumes, and conduct initial screening interviews tailored to each role.
• Coordinate interviews, collect and communicate feedback, keep applicant records current, and manage candidate communication.
• Coordinate references and approved pre-employment screening through designated providers.
• Prepare offer documents within approved compensation parameters and build candidate pipelines for recurring hiring needs.
• Act as a trusted first point of contact for employee questions and workplace concerns, documenting issues objectively, protecting confidentiality, and escalating sensitive matters promptly.
• Support managers with performance expectations, review cycles, attendance documentation, coaching, and performance improvement plans.
• Track follow-up dates and completion of performance plans, helping managers maintain consistent, timely HR records.
• Coordinate employee development with managers and the sales trainer, and support promotion, retention, and staffing discussions using relevant employee data.
• Coordinate disciplinary and separation documentation with leadership and appropriate advisors, with leadership retaining final employment decisions.
• Manage onboarding and offboarding, including employment documents, orientation, checklists, equipment return, and access coordination with IT and managers.
• Maintain accurate, confidential personnel files and HR system records, including employment changes and required documentation.
• Coordinate benefits enrollment and annual open enrollment, address employee questions, and follow up with providers.
• Coordinate payroll changes, time-off records, leave requests, and accommodation processes with leadership and designated providers.
• Administer approved policies and handbook updates consistently across offices, and coordinate required training and acknowledgments.
• Support required employment records and workplace practices across applicable locations, working with external HR or legal advisors when needed.
• Provide leadership with concise updates on hiring, headcount, turnover, onboarding, and outstanding HR actions.
• Own daily Austin office operations, including supplies, vendors, facilities requests, equipment coordination, mail, and building-management communication.
• Coordinate office needs at other locations through local contacts and approved vendors.
• Organize employee events, meetings, visitors, and workplace logistics within approved budgets, and track office spending and invoices.
• Identify practical savings and support defined workplace projects as assigned.

What you bring

• At least 3 years of progressive HR generalist or people operations experience, including recruiting, employee relations, and performance documentation.
• Experience independently managing onboarding, benefits coordination, confidential records, and competing deadlines.
• Strong judgment, discretion, integrity, communication, and follow-through, with comfort supporting employees while helping managers complete processes.
• Working knowledge of employment practices and an ability to recognize when specialized guidance is needed.
• Proficiency with Microsoft Office and experience with HR, payroll, benefits, applicant-tracking, and collaboration systems.
• Experience supporting a sales organization, multiple offices, or financial services is preferred.
• Office management experience is a plus.
• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred (equivalent relevant experience considered).
• SHRM-CP, PHR, or comparable certification is a plus.

Tools

Microsoft Office

Benefits

• Medical, dental, and vision insurance
• 401(k) plan with company match
• Paid time off and holidays
• Employee assistance program
• Health insurance
• Retirement plan
• Paid time off
• Dental insurance
• Vision insurance

About Lendzi: Founded in 2020, Lendzi helps small and mid-sized businesses access financing through technology and personalized service.