Human Resources Administrator

V.I.P. Mortgage, Inc.; Scottsdale (AZ); Hybrid; USD 50,000 - 65,000; Full time

Job summary

VIP Mortgage, Inc. is seeking an HR Administrator to support the HR team with onboarding, payroll updates, and employee inquiries, ensuring accurate personnel data and compliant processes.

You will coordinate I-9 verification, maintain records, and draft HR documents to support a smooth employee experience. This hybrid role in Scottsdale, AZ requires a Bachelor's degree and 2+ years of HR experience; SHRM/PHR certification is a plus.

Qualifications

• Bachelor's degree required.
• 2+ years professional HR experience preferred; mortgage industry experience a plus.
• SHRM or PHR Certification a plus.
• Multi-state HR experience preferred; CA knowledge a plus.
• Solid understanding of HR policies, compliance, and evolving laws.
• Excellent verbal and written communication and confidentiality.

Responsibilities

• Manage the HR email inbox and respond to staff questions and requests.
• Send new hire paperwork and coordinate background checks.
• Onboard new employees.
• Draft HR templates and documents (offer letters, separation letters, PARFs).
• Perform I-9 verification meetings for new recruits.
• Maintain partnerships with hiring managers and employees.
• Maintain employee personnel records and data accuracy.
• Process payroll updates and direct deposit changes.
• Generate employee data reports and conduct audits.
• Respond to unemployment insurance claims and offboard exiting employees.
• Protect privacy of sensitive employee data and ensure policy compliance.
• Collaborate on special HR projects across departments.

Skills

HR policies

Onboarding

Payroll processing

I-9 verification

HRIS usage

Data integrity

Communication skills

Confidentiality

Microsoft Office

Multi-state HR

Education

Bachelor's degree

SHRM/PHR certification (plus)

Tools

MS Office (Word/Excel/Outlook)

HRIS: iSolved

HRIS: SPEAR

Job description

SUMMARY

The HR Administrator works closely with all members of the Human Resources team to support the administration of key HR functions, including assisting employees with work-related questions and concerns, providing recruitment support, managing personnel data, conducting compliance audits, and performing special projects. This role serves as the primary first point of contact for new hires and is responsible for delivering a positive and consistent onboarding experience, as well as coordinating offboarding processes to ensure a smooth employee transition. The HR Administrator supports the ongoing employee experience by responding to HR-related inquiries, collaborating cross-departmentally to ensure effective communication and alignment, consistently enforcing company policies and practices, and contributing to the continual improvement of HR processes, departmental efficiency, and service delivery.

ESSENTIAL JOB FUNCTIONS

• Managing the HR email inbox; responding to staff questions and requests.
• Sending new hire paperwork (applications, background checks, etc.) to prospective employees.
• Onboarding new employees.
• Drafting HR templates and documents (e.g. offer letters, separation letters, PARFs).
• Performing I-9 ID verification meetings with new recruits.
• Maintaining working partnerships with hiring managers and employees.
• Maintaining employee personnel records.
• Processing payroll updates (PARFs-promotions, pay raises, department transfers, etc.).
• Managing direct deposit accounts.
• Generating employee data reports.
• Completing third party employment verifications.
• Responding to unemployment insurance claims.
• Keeping up to date with internal company policies, news, initiatives, and activities.
• Processing employee terminations, sending exit interviews, and offboarding.
• Troubleshooting HRIS system errors.
• Administering job titles, job descriptions, and work locations.
• Maintaining data integrity between iSolved and SPEAR.
• Sending semi-monthly timecard reminders for new employees.
• Maintaining positive employee relations.
• Collaborating with HR team and other departments on special projects.
• Protecting privacy of sensitive employee and company data.
• Performing regular employee data audits for compliance.
• Maintains I-9 forms and retention process for terminated employees' files.
• Recommends new approaches and procedures to effect continual improvements in efficiency of the department and services performed.
• Assists with documenting and maintaining department policies and procedures, as needed.
• Assists with Federal and State compliance regulations and laws as needed and identified.
• Performs other related duties, as needed and as assigned.

QUALIFICATIONS

• Bachelor's degree required.
• 2+ years professional HR experience preferred, mortgage industry experience a plus.
• SHRM or PHR Certification a plus.
• Multi-state human resources experience is preferred. State of California HR knowledge is a plus.
• Demonstrates solid understanding of HR policies and procedures, compliance requirements and ever-changing state/federal laws.
• Excellent verbal and written communication skills.
• Excellent listening and assessment skills.
• Must have and display good ethics and professionalism. Confidentiality is demanded.
• Self-starter with strong organizational skills, ability to be self-directed and be able to handle multiple priorities with demanding timeframes and deadlines. Ability to work independently with minimal supervision.
• Ability to use sound judgment and decision-making skills.
• Proficiency in using Microsoft Office Word, Excel, Outlook and HRIS software.
• Ability to work in a fast-paced environment.

WORK ENVIRONMENT

• Office environment
• Hybrid - 1 day in office per week
• Hours 7am - 4pm, Arizona

PHYSICAL DEMANDS

• Dexterity of hands to operate a computer keyboard
• Hearing and speaking to communicate and provide information to others
• Prolonged periods sitting at a desk and working on a computer