Human Resources Administrative Assistant

Arkansas State University; Jonesboro (AR); On-site; USD 32,000 - 39,000; Full time

Job summary

Arkansas State University in Jonesboro is seeking an HR Administrative Assistant to provide friendly, welcoming support across Human Resources, Payroll Services, and the Finance & Administration Division.

As the primary receptionist, you will be the first contact and help with essential HR tasks, including employee I-9 verification, status changes, and other administrative duties to keep HR operations running smoothly.

Qualifications

• High school diploma or equivalent plus one year of office, administrative, or customer service experience.
• Ability to organize and prioritize multiple tasks with attention to detail.
• Knowledge of general office practices and confidentiality standards.

Responsibilities

• Serve as a welcoming first point of contact for HR, Payroll, and Finance & Administration by answering phones and greeting visitors.
• Assist employees and applicants with employment questions, password resets, and application guidance.
• Coordinate conference room scheduling and meetings; manage records and logs with care.

Skills

Customer service

Communication

Prioritization

Team collaboration

Education

High school diploma or equivalent

Job description

Employment Status:

Full time (29-40 Hrs)

Type of Employment:

Staff

# of openings:

1

Location:

ASU-Jonesboro

Proposed Salary Range:

$35,600.00

Closing:

9/28/26

This employer participates in E-Verify.

Position Summary:

The Human Resources Administrative Assistant is an important part of the team, providing friendly, welcoming support to employees, applicants, visitors, and colleagues across Human Resources, Payroll Services, and the Finance & Administration Division.

As the primary receptionist, this position serves as a helpful first point of contact and plays a key role in creating a positive experience for those interacting with the University. The position also supports essential HR processes, including employee I-9 verification, employee status changes, and other administrative activities that help keep HR operations running smoothly.

Duties & Responsibilities:

• Serve as a welcoming first point of contact for Human Resources, Payroll Services, and the Finance & Administration Division by answering phones, greeting and directing visitors, and responding to routine questions regarding University policies and procedures.
• Assist employees, applicants, and visitors with employment application questions, including password resets and general application guidance.
• Coordinate with internal and external constituents to schedule conference rooms and meetings.
• Complete Section 2 of Form I-9 for new employees and route documentation to the appropriate onboarding specialist.
• Coordinate the employee name change process.
• Process employment verification requests and maintain accurate records and logs.
• Assign and review employee exit interviews.
• Manage monthly office supply orders and Coca-Cola orders.
• Serve as the building liaison by coordinating maintenance requests, communicating building announcements, and assisting with other building-related needs.
• Process and maintain records of Conflict of Interest Forms.
• Process Tuition Discount and Dependent Housing Discount forms.
• Help oversee, train, and support student workers who assist with front-desk operations.
• Check the P.O. Box and distribute mail daily, including maintaining the check log when payments are received.
• Distribute paper checks to employees on designated paydays.
• Provide general administrative support to the department, including calendar management, processing key request forms, coordinating copier maintenance, and other duties as assigned.

Knowledge/Skills/Abilities:

• Knowledge of general office practices, procedures, and equipment.
• Knowledge of basic Human Resources processes and confidentiality standards.
• Skill in providing excellent customer service and communicating effectively in person, by phone, and in writing.
• Ability to organize and prioritize multiple tasks while maintaining attention to detail.
• Ability to work collaboratively with employees, students, and the public in a professional manner.

General Days/Hours:

• Monday - Friday
• 8:00 a.m. - 5:00 p.m.
• Additional hours as requested and/or needed
• Regular and reliable attendance

Other:

Please note: all position postings close at 12:00 A.M. CST on the position closing date

Minimum Qualifications:

High school diploma or equivalent plus one (1) year of experience in an office, administrative, or customer service setting.

E-Verify Participation Notice:

https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf

E-Verify Right to Work:

https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf