Human Resources Account Manager I

Paylocity; United States; Remote; USD 37,000 - 77,000; Full time

Job summary

Join a leading provider of HR and payroll software as a Human Resources Account Manager I. This fully remote role involves providing HR guidance to emerging market clients, creating compliant employee handbooks, and ensuring HR programs comply with regulations. You will build strong client relationships and promote Paylocity's products and services while supporting clients with solutions to their HR challenges. Ideal candidates will have strong communication and problem-solving skills, along with relevant HR experience.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Match

Qualifications

• 1-3 years of HR experience in roles like HR assistant, coordinator, or admin.
• Proficiency with Microsoft Office and strong time-management skills.

Responsibilities

• Respond to client inquiries promptly and accurately.
• Analyze client HR programs and recommend solutions.
• Educate clients on HR policies and procedures.

Skills

Time Management

Problem Solving

Communication

Analytical Skills

Education

High School Diploma or GED

Bachelor’s degree in Human Resources or Business Administration/Management

Tools

Microsoft Office

Job description

Join to apply for the Human Resources Account Manager I role at Paylocity

Description

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by providing an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity develops tools that HR and businesses need to compete for talent and meet the expectations of the modern workforce.

We offer our employees great benefits and perks, including medical, dental, vision, life, disability, and a 401(k) match. We also support career development and prioritize people, making them the core of our business.

This fully remote position involves working from home or your location of record within the U.S., with no in-office requirements. You must be available five days per week during designated work hours, with potential adjustments based on business needs and performance.

The Human Resources Account Manager services our emerging market clients (small to mid-size). Responsibilities include providing HR guidance, producing compliant employee handbooks and job descriptions, and introducing new products/services to assist with employee lifecycle management. The role may also involve making recommendations regarding compensation, employee relations, recruitment, training, and information systems.

Reports to: Lead HR Edge, Client Services Department

Primary Responsibilities

1. Respond to client inquiries promptly and accurately, maintaining professional communication standards.
2. Analyze client HR programs and recommend solutions as an external consultant.
3. Educate clients on HR policies, procedures, performance management, recruitment, and employee relations.
4. Create and review handbooks, policies, and job descriptions using provided resources.
5. Ensure HR programs comply with policies and legal regulations.
6. Simplify complex HR ideas for clear understanding.
7. Build strong client relationships and provide quality service to retain clients.
8. Promote Paylocity products and services to meet client needs.
9. Stay informed about HR legislation and advise clients on compliance.
10. Support clients by diagnosing issues, developing solutions, and preventing recurrence.
11. Coordinate with Paylocity support teams to resolve client issues regarding payroll and HR products.

Education and Experience

• High School Diploma or GED
• Proficiency with Microsoft Office
• Strong time-management skills
• Advanced problem-solving and analytical skills
• Excellent communication and relationship-building skills

Preferred Qualifications

• 1-3 years of HR experience in roles like HR assistant, coordinator, or admin
• Availability to work standard hours in MST or PST
• Bachelor’s degree in Human Resources or Business Administration/Management
• Experience in a Shared Services call center environment
• PHR or SHRM-CP certification

Paylocity is an equal opportunity employer committed to diversity and inclusion. We provide reasonable accommodations for applicants with disabilities. For accommodation requests, contact [e-mail]. Do not send resumes to this email.

The salary range is $37,200 - $76,800 per year, with benefits outlined on our website. Apply at www.paylocity.com/careers.