Human Resource Specialist

Education Credit Union; Amarillo (TX); On-site; USD 52,000 - 67,000; Full time

Job summary

Education Credit Union in Amarillo, TX seeks an HR Specialist to manage HRIS, compensation, benefits, and employee data while ensuring compliant HR processes and accurate reporting.

You will serve as a resource to employees and leaders, supporting payroll-related activities and benefits enrollment with attention to detail and professional discretion.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field.
• Two to three years of professional human resources experience, with demonstrated experience in HRIS, compensation, and benefits administration.
• Knowledge of employment laws, payroll, ECU handbook guidelines, and benefit administration.
• Experience working with an HRIS and maintaining confidential employee data.
• Working knowledge of compensation and benefits practices.
• Experience with HRIS implementation, enhancement, or optimization.
• Experience with compensation analysis or salary benchmarking.
• Experience supporting annual benefits enrollment.
• Experience in a financial institution, credit union, or similarly regulated environment.

Responsibilities

• HRIS Administration: Maintain accurate employee information and organizational data within the HRIS.
• Process employee changes, including new hires, transfers, promotions, compensation changes, status changes, and terminations.
• Monitor HRIS data for accuracy and completeness and resolve discrepancies in a timely manner.
• Assist with system updates, testing, implementation of enhancements, and ongoing system administration.
• Develop and maintain routine and ad hoc HR reports and workforce data.
• Support managers and employees with HRIS questions and transactions.
• Maintain appropriate controls to protect confidential employee information.

Skills

Communication

Leadership

Problem solving

Attention to detail

Self-motivated

Education

Bachelor's degree in HR or related field

Tools

HRIS

Payroll systems

Job description

The HR Specialist provides professional support across key human resources functions, with primary responsibility for HRIS administration, total compensation, benefits administration, employee data management, and HR reporting. This position serves as a knowledgeable resource to employees and leaders, ensuring HR processes are accurate, timely, compliant, and aligned with organizational policies and practices.

Knowledge and Experience

• Education/Certification/Experience

Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field. or two to three years related experience and/or training: or equivalent combination of education and experience.

Two to three years of professional human resources experience, with demonstrated experience in HRIS, compensation, and benefits administration.

• Required knowledge

Knowledge of employment laws, payroll, ECU handbook guidelines, and benefit administration

Experience working with an HRIS and maintaining confidential employee data.

Working knowledge of compensation and benefits practices.

Experience with HRIS implementation, enhancement, or optimization.

Experience with compensation analysis or salary benchmarking.

Experience supporting annual benefits enrollment.

Experience in a financial institution, credit union, or similarly regulated environment.

• Skills/Abilities
• Strong Communication Skills
• Leadership Skills
• Problem-solving Skills
• Detail-oriented
• Self-motivated

Qualifications and Work Environment

• Ability to read, write and comprehend instructions, correspondence, memos, and effectively present information to members, vendors, and employees of the organization.
• Ability to perform basic math skills including the ability to compute rate, ratio, and percent and to interpret bar graphs.
• Ability to use and understand current business software applications and able to troubleshoot and repair basic computer problems.
• Ability to apply common sense understanding to carry out detailed written or oral instructions.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Frequently required to sit, talk, stand, walk, climb or balance, stoop, kneel, crouch, or crawl.
  • Ability to use hands and fingers, handle and feel objects, and reach with hands and arms.
  • The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
  • Vision requirements include the ability to see close, far, see color, peripheral vision, depth perception, and ability to adjust focus.
  • Occasionally exposed to moving mechanical parts; high, precarious places; risk of electrical shock; and vibration.

Essential Duties and Responsibilities

HRIS Administration

• Maintain accurate employee information and organizational data within the HRIS.
• Process employee changes, including new hires, transfers, promotions, compensation changes, status changes, and terminations.
• Monitor HRIS data for accuracy and completeness and resolve discrepancies in a timely manner.
• Assist with system updates, testing, implementation of enhancements, and ongoing system administration.
• Develop and maintain routine and ad hoc HR reports and workforce data.
• Support managers and employees with HRIS questions and transactions.
• Maintain appropriate controls to protect confidential employee information.

Compensation and Total Rewards

• Support the administration of the organization’s compensation programs and practices.
• Maintain accurate compensation records, salary information, job information, and organizational structures.
• Assist with compensation reviews, salary changes, market analysis, and annual compensation processes.
• Support the maintenance and administration of job descriptions and compensation-related documentation.
• Prepare compensation reports and analysis for HR leadership.
• Assist with ensuring compensation practices are applied consistently and appropriately.
• Maintain confidentiality of salary and other sensitive compensation information.

Benefits Administration

• Assist with the day-to-day administration of employee benefit programs, including health, dental, vision, life, disability, retirement, and other applicable programs.
• Serve as a resource to employees regarding benefit eligibility, enrollment, changes, and general questions.
• Coordinate new-hire benefit enrollment and qualifying life-event changes.
• Assist with annual benefits open enrollment activities and employee communications.
• Work with benefit providers and vendors to resolve employee issues and maintain accurate records.
• Reconcile benefit-related information and assist with identifying and correcting discrepancies.
• Maintain benefit documentation and ensure information provided to employees is accurate and current.

Employee and HR Support

• Provide professional and responsive customer service to employees and leaders regarding HR policies, programs, and processes.
• Assist with onboarding, employee changes, and offboarding processes.
• Support employment-related documentation and personnel recordkeeping.
• Assist with employee communications, HR projects, surveys, and organizational initiatives.
• Maintain a working knowledge of employment policies, procedures, and applicable regulations.
• Handle sensitive employee information with discretion, professionalism, and confidentiality.

Compliance and Records

• Maintain accurate and organized personnel records in accordance with organizational policies and applicable requirements.
• Assist with required employment and regulatory reporting.
• Support compliance with applicable federal and state employment laws and regulations.
• Assist with audits, internal reviews, and documentation requests.
• Maintain confidentiality and appropriate security of employee records and HR information.

Reporting and Analytics

• Prepare recurring HR reports and workforce metrics.
• Assist with analysis of employee compensation, benefits, turnover, staffing, and other HR data.
• Identify trends, discrepancies, and opportunities for process improvement.
• Support HR leadership with accurate information for workforce planning and decision-making.

General duties and responsibilities include but are not limited to:

• Participate in HR projects and initiatives designed to improve employee experience and organizational effectiveness.
• Maintains ongoing communications with Management, informing them of all pertinent problems, irregularities, new developments, changes, and other important information within area of responsibility.
• Cooperates with other department personnel to ensure a "team effort" and prompt member service.
• Follows safety and security rules and regulations.
• Ensures that all information and transactions regarding credit union operations and members are kept confidential.
• Identify opportunities to streamline HR processes and improve efficiency.
• Maintain current knowledge of HR practices, technology, benefits, compensation, and applicable employment requirements. Maintains the security of the work area and keeps it organized and neat in appearance.
• Maintains current knowledge of credit union philosophy, plus all credit union services and policies.
• Maintains a professional and courteous attitude with all people, including fellow employees, members, management staff, board members, and outside vendors.
• Protects and respects credit union equipment and supplies.
• Attends meetings as required.
• Adheres to ECU Employee Personnel Policy and Guidelines Handbook.
• Performs other duties as assigned by Senior Management.