Human Resources Generalist III

America First Credit Union; Las Vegas (NV); On-site; USD 60,000 - 80,000; Full time

Job summary

A financial services institution in Las Vegas seeks an experienced HR Generalist to provide guidance on HR matters, support hiring processes, and ensure compliance with regulations. The ideal candidate holds a degree in HR and has substantial HR experience, including strong communication and organizational skills. This role encompasses recruitment, training coordination, and ongoing HR support, contributing to the organization's strategic goals.

Qualifications

• 5+ years of HR Generalist experience or equivalent education and experience.
• Proven track record of contributing to strategic HR initiatives.
• Ability to evaluate data and recommend HR policy improvements.

Responsibilities

• Recruit and hire qualified candidates using various sourcing strategies.
• Assist in planning and implementing Employee Orientation programs.
• Support managers through the performance appraisal process.
• Establish relationships with recruitment organizations and industry partners.
• Ensure HR functions comply with federal and state regulations.
• Administer the drug and alcohol policy.

Skills

Strong knowledge of Human Resources practices

Excellent verbal and written communication skills

Strong organizational skills

Interpersonal skills

Education

Bachelor’s degree in human resources or related field

SHRM-CP or PHR certification

Tools

Microsoft Office products

HR systems (ATS, performance management tools)

Job description

Overview

This is an on-site position based in Las Vegas, Nevada.

Serves as a trusted partner to management, providing guidance on a range of HR-related matters. Contributes to high-impact HR projects and initiatives that support division-wide goals and enhance operational effectiveness. Acts as a subject matter expert and resource for HR policies, procedures, and best practices, ensuring compliance and promoting continuous improvement. Demonstrates elevated HR knowledge and leadership capabilities, helping set the standard for excellence within the HR Division.

Performs responsibilities across multiple Human Resources functional areas, including recruitment and staffing, training and development, employee relations, compensation, HR compliance, and performance management. Supports organizational outreach and engagement efforts, including representation at job fairs and community events. Collaborates with branch and department leaders to assess staffing needs and provide guidance on employee-related matters, including applicant screening, hiring, onboarding, and workforce planning. Ensures HR operations are executed in alignment with organizational policies, procedures, and regulatory requirements.

Responsibilities

• Recruitment and Staffing
  • Recruit and hire qualified candidates using a variety of sourcing strategies, including job boards, referrals, and networking.
  • Conduct pre-screening interviews and refer qualified candidates to management, ensuring a positive candidate experience and alignment with organizational needs.
  • Attend job fairs and represent the organization in outreach efforts; post job openings on internal and external platforms.
  • Track applicants through internal systems for accurate record‑keeping, reporting, and compliance.
  • Facilitate background checks, verifications, and hiring processes for new employees.
  • Contribute to the development and refinement of recruitment strategies and tools to improve efficiency and effectiveness.
• Assists the Training Departments with the Training and Development of New Employees
  • Assist in the planning, development, and implementation of New Employee Orientation for the HR-related sections.
  • Identity training needs and contribute to the design of support materials and HR‑related training programs.
  • Schedule and coordinate New Employee Orientation and Teller Training with the new employees and the Training departments.
  • Participate in the development and implementation of HR training initiatives that support organizational goals and employee development.
• General HR Activities
  • Support and guide managers and employees through the performance appraisal process, including system updates, coordination, and coaching on best practices.
  • Develop and maintain strong employee relations, ensuring consistent and equitable application of organizational policies and procedures.
  • Foster ongoing relationships with managers and employees through regular HR‑related training, branch/department visits, and proactive engagement.
  • Coordinate and contribute to employee‑related activities and programs that promote engagement, recognition, and retention.
• Communication, Coordination, and Working Relationships
  • Provide direct support to branch and/or department personnel, responding to HR-related inquiries and ensuring timely resolution of issues.
  • Coordinate with branches and departments to deliver consistent HR support and maintain strong working relationships.
  • Keep management informed of key activities, trends, and emerging issues within assigned areas.
  • Attend and actively participate in meetings, contributing HR insights and recommendations.
  • Ensure employees are informed of HR programs, policies, and resources; address personnel needs with professionalism and discretion.
  • Provide support and guidance on HR-related systems and tools, ensuring effective use and troubleshooting as needed.
  • Monitor staffing levels and trends using reporting tools (e.g., PAL) and communicate findings to management.
  • Assist in resolving employee requests, complaints, and job‑related issues; collaborate with Employee Relations and other HR functions as appropriate.
• External Relationships and Stakeholder Engagement
  • Establish and maintain professional relationships with applicants, visitors, recruitment organizations, industry partners, and other key stakeholders, serving as a representative of the HR Division.
  • Schedule and communicate appointments and meetings effectively, ensuring a positive and professional experience for all external contacts.
  • Respond to questions and resolve issues courteously and promptly, representing the organization with professionalism and integrity.
  • Obtain and convey information accurately and efficiently to support recruitment and HR‑related activities.
  • Uphold and promote the Credit Union’s professional reputation and image in all interactions.
  • Contribute to strategic outreach efforts that enhance the organization’s visibility and employer brand.
• Compliance with Federal and State Regulations and Legal Requirements
  • Ensure HR functions – including hiring, record‑keeping, and terminations – are conducted in accordance with federal and state regulations, as well as internal policies and procedures.
  • Stay informed of employment law updates and organizational policy changes, applying this knowledge to daily HR practices and communicating relevant updates to assigned branches and departments.
  • Contribute to a culture of compliance and ethical practice through accurate documentation, communication, and professional conduct.
• Drug and Alcohol Policy – Designated Employer Representative (DER)
  • Help administer the company’s drug and alcohol policy, including pre‑employment, random, reasonable suspicion and post‑accident testing.
  • Serve as a primary point of contact for applicants, employees, and management regarding testing requirements and procedures.
  • Ensure testing processes are conducted in compliance with company policy and applicable regulations.
  • Maintain confidentiality and professionalism in all matters related to drug and alcohol testing.
• Other Duties as Required or Assigned
  • Perform a variety of general HR support tasks, demonstrating flexibility and professionalism across multiple functional areas.
  • Contribute to the implementation of company‑wide HR initiatives and projects, which may include serving in a lead or coordinating role.
  • Collaborate with cross‑functional teams on special assignments or strategic efforts.
  • Adapt to evolving organizational needs by taking on additional responsibilities or projects as assigned.

Qualifications

Required Qualifications

• Bachelor’s degree in human resources or a related field, and five (5) years of related HR Generalist experience, or an equivalent combination of education and experience.
• SHRM-CP or PHR certification.
• Strong knowledge of Human Resources practices, including policies, federal and state employment laws, and regulations.
• Proven track record of contributing to strategic HR initiatives with increasing responsibility and independence.
• Strong interpersonal skills; collaborates effectively across teams and positively influences outcomes through subject matter expertise.
• Excellent verbal and written communication skills, with the ability to convey complex information clearly and professionally.
• High level of integrity and discretion in handling sensitive and confidential information.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
• Proficiency in Microsoft Office products (Outlook, Teams, Word, Excel, PowerPoint) and familiarity with HR systems such as ATS, performance management tools, and timekeeping platforms.
• Demonstrated analytical skills with the ability to evaluate data, identify trends, and recommend improvements to HR policies and practices.
• Ability to work independently, lead projects, and collaborate effectively across teams and departments.
• Consistently delivers high‑quality work while modeling behaviors that promote trust, teamwork, and a respectful workplace culture.
• Demonstrated reliability, professionalism, and a positive, personable approach to workplace interactions.

Preferred Qualifications

• Experience working with Infor Global HR.
• Experience working with iCIMS, LinkedIn, and Indeed.
• Credit Union or other financial institution experience.