Human Resource Representative

Insperity; Houston (TX); On-site; USD 48,000 - 62,000; Full time

Job summary

Insperity in Houston is seeking a Human Resource Representative to partner with clients and assist the HR Specialist in delivering compliance-based services. You will apply knowledge of federal and state laws to promote consistent processes and reduce liability while guiding on employment topics.

This role focuses on policy and handbook development, time-off tracking, and providing expert guidance to service teams.

Qualifications

• High School Diploma or equivalent required.
• Bachelor’s Degree in Human Resources, Business Administration, or related field preferred or equivalent work experience.
• 1–2 years of Human Resources experience preferred.

Responsibilities

• Contributes to managing key client HR services focusing on liability management, policy and handbook development, and tracking solutions.
• Provides support with projects such as handbooks, policy development, implementing time off tracking, and other foundational HR compliance items for new and existing clients to enhance productivity and reduce liability.
• Acts as a subject matter expert and provides guidance and advice to service providers on the appropriate use of Insperity HR processes to maintain compliance with changing federal and state employment laws.
• Interacts with clients to gain knowledge of their HR practices, goals and objectives; makes recommendations utilizing knowledge from various HR disciplines to address client needs.
• Collaborates with internal departments and Field Service personnel to design customized client policies and communicates directly with clients.
• Identifies opportunities for the Human Resource Specialist to engage additional Insperity services based on client interactions.

Skills

HR knowledge

Communication

Policy development

Client service

Education

High School Diploma or equivalent

Bachelor’s Degree in HR/Business Admin or related field

Job description

Human Resource Representative

This position is responsible for partnering with our clients and assisting the Human Resource Specialist in the delivery of compliance-based services. Using extensive knowledge of Insperity Human Resource (HR) business rules, federal and state laws, promotes consistency of process and compliance with state and federal minimum requirements in order to mitigate both client and Insperity liability. Researches and provides guidance on HR topics related to federal and state employment law. Works closely with the Human Resource Specialist to develop work relationships and build trust that results in client retention and growth. Demonstrates depth and breadth of service and level of care expected with internal and external customers.

Responsibilities

• Contributes to managing key client HR services focusing on liability management, policy and handbook development, and tracking solutions. Consults with pertinent Human Resource Specialists, managers and HRCOE as needed.
• Provides support with projects such as handbooks, policy development, implementing time off tracking, and other foundational HR compliance items for new and existing clients to enhance productivity and reduce liability.
• Acts as a subject matter expert and provides guidance and advice to service providers on the appropriate use of Insperity HR processes in order to maintain compliance with changing federal and state employment laws related to Paid Sick, PTO, mandatory leave requirements, etc.
• Interacts with clients to gain knowledge of their HR practices, goals and objectives. Makes recommendations utilizing knowledge from various HR disciplines to address client needs and follows-up to ensure satisfaction.
• Collaborates with internal departments and Field Service personnel to design customized client policies and communicates directly with clients.
• Identifies opportunities for the Human Resource Specialist to engage additional Insperity services based on client interactions.
• Assists with formal and informal presentations, including controversial topics or complex ideas, in a clear, concise and logical sequence at a level appropriate to the audience.
• Partners with Human Resource Specialists to notify clients of mandated requirements, schedule, coordinate, and facilitate/support liability‑management training compliance for client worksite employees.
• Documents, reviews, and monitors tracking mechanisms, of assigned projects to ensure timely delivery of HR service activities.
• Shares accountability in the customer relationship.

Qualifications

• High School Diploma or equivalent is required. Bachelor’s Degree in Human Resources, Business Administration, or related field, or equivalent work experience is preferred.
• One to two years of Human Resources experience preferred.

Travel

Up to 10% of time.

Equal Employment Opportunity

At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.