Human Resource Operations & Employee Relations Specialist

Restoration Management Company; Anaheim (CA); On-site; USD 75,000 - 90,000; Full time

Job summary

Restoration Management Company in Anaheim, CA is seeking an HR Operations & Employee Relations Specialist to lead day-to-day employee relations and ensure compliant HR operations.

The role serves as a trusted resource for managers and employees by providing guidance on policies, performance management, corrective action, and routine workplace concerns while maintaining HR processes across a multi-state organization.

Qualifications

• 3–5 years of HR experience with employee relations, performance management, and compliance.
• Bi-lingual fluency in English and Spanish.
• Deep understanding of California labor law.

Responsibilities

• Serve as primary HR resource for routine employee relations matters and policy guidance.
• Coach managers on attendance, performance, conduct, and timekeeping to ensure policy consistency.
• Prepare and retain corrective-action documentation including warnings and PIPs.
• Conduct routine workplace investigations and document findings and recommendations.
• Partner with HR Business Partners on complex matters and escalate when there is discrimination, harassment, or significant risk.
• Support employee separations with required documentation and coordination with HRBP.

Skills

Employee relations

Performance management

HR compliance

California labor law

Investigations

HRIS

Microsoft Office

Education

Bachelor’s degree in HR or related field

Tools

Sage HCM

Microsoft Office

Job description

Description

Branch Location: 4925 E. Hunter Ave. Anaheim, CA 92807

Restoration Management Company expects each, and every employee to embrace and apply in their daily activities the following company CORE VALUES: Team Spirit, Integrity, Quality, Humility and Safety. These, in addition to the requirements listed below, are essential to the success of your career with Restoration Management Company.

Description

Pay Rate: $75,040.28 - $90,077.00 Annually (DOE)

Branch Location: 4925 E. Hunter Ave. Anaheim, CA 92807

Restoration Management Company expects each, and every employee to embrace and apply in their daily activities the following company CORE VALUES: Team Spirit, Integrity, Quality, Humility and Safety. These, in addition to the requirements listed below, are essential to the success of your career with Restoration Management Company.

Job Summary

The HR Operations & Employee Relations Specialist supports the Human Resources department by leading day-to-day employee relations activities and ensuring efficient, compliant HR operations. This position serves as a trusted resource for managers and employees by providing guidance on company policies, performance management, corrective action, and routine workplace concerns while maintaining the operational processes that support the employee lifecycle. Working collaboratively with the HR Business Partners, this role independently manages routine employee relations matters and HR operations while escalating complex, high-risk, or sensitive issues as appropriate. The ideal candidate is fluent in both English and Spanish, is organized, collaborative, possesses strong judgment, exceptional attention to detail, and a passion for creating consistent and effective HR practices across a multi-state organization. This position reports directly to the HR Business Partner.

Key Responsibilities

• Serve as the primary HR resource for routine employee relations matters, providing guidance to managers and employees on company policies and procedures.
• Coach managers through common workplace behavior issues such as attendance, performance, conduct, timekeeping practices, etc. and promoting consistent application of company policies.
• Prepare, review, and ensure appropriate retention of corrective action documentation, including coaching documentation, written warnings, final warnings, and Performance Improvement Plans (PIPs).
• Conduct routine workplace investigations related to policy violations, employee concerns, and workplace conflicts, documenting findings and recommendations.
• Partners with HR Business Partners on complex employee relations matters, escalating issues involving discrimination, harassment, retaliation, and/or significant legal risk.
• Support managers through employee separations by preparing required documentation and coordinating with HR Business Partners as needed.
• Monitor employee relations trends and recommend process improvements via manager resources, and training opportunities.
• Maintain accurate employee records and ensure compliance with all federal, state, and municipal laws and company recordkeeping requirements.
• Assist with policy development, communication and implementation.
• Support annual HR initiatives including performance reviews, employee engagement surveys, compliance initiatives, and other department projects.
• Prepare HR reports, dashboards, and metrics related to turnover, corrective actions, investigations, compliance, and other key performance indicators.
• Identify opportunities to improve HR processes, documentation, workflows, and operational efficiencies through standardization and continuous improvement.
• Coordinate the collection and organization of employee records and documentation for legal requests, agency inquiries, audits, and other employment-related matters.
• Build and utilize collaborative working relationships with HR Business Partners, Talent Management, Payroll, Safety, and business leaders to ensure consistent HR practices across all locations.
• Provide responsive, professional customer service while maintaining confidentiality and exercising sound judgment.
• Assist with special projects and perform other duties as assigned.

Experience/Requirements

• 3–5 years of progressively responsible Human Resources experience with demonstrated skills in employee relations, performance management, and HR compliance
• Bi-lingual fluency in English and Spanish
• Deep understanding of California labor law.
• Experience conducting workplace investigations required.
• Proficiency with HRIS systems and Microsoft Office applications required.
• Strong knowledge of employment laws and HR best practices.
• Excellent written communication and documentation skills.
• Strong interpersonal, coaching, and conflict resolution skills.
• Ability to maintain confidentiality and exercise sound judgment.
• Exceptional organizational skills with the ability to manage multiple priorities.
• Strong analytical and problem-solving abilities.
• Ability to work independently while collaborating effectively with HR team members and business leaders.
• Commitment to delivering excellent internal customer service and building trusted working relationships.

Preferred Experience

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Experience supporting a multi-state employer.
• SHRM-CP, PHR, or a comparable professional certification (s).
• Experience using Sage (Criterion) HCM or comparable human resources management software.

Safety Requirements

• Regulatory Requirements: Adhere to all local, state, and federal safety regulations, including OSHA and EPA standards.
• Personal Protective Equipment (PPE): Required PPE may include gloves, masks, goggles, hard hats, and safety footwear. All employees must wear PPE as required for their specific roles and job site conditions.
• Ergonomic Practices: Practice ergonomic principles to prevent musculoskeletal disorders. This includes proper desk setup, using adjustable chairs, and maintaining good posture while seated.
• Office Safety Protocols: Adhere to established office safety protocols to maintain a secure work environment. This includes the following guidelines for the proper use of office equipment and ensuring that workspaces are free from clutter to prevent trips and falls.
• Safety Training: Complete all mandatory safety training sessions, including but not limited to hazard communication, emergency response, and safe equipment handling.
• Reporting Safety Concerns: Ability to identify and immediately report any unsafe conditions, hazards,