Human Resource Information System (HRIS) Analyst IV

JobAps; Dover (DE); On-site; USD 85,000 - 115,000; Full time

Job summary

The State of Delaware seeks an experienced HRIS Analyst IV to provide system analysis, consultation, and training for HRIS applications across multiple modules including HR, Benefits, Payroll, Time and Attendance, and Pension Administration. This senior role requires cross-functional expertise and leadership in complex HRIS projects.

You will analyze business requirements, test changes, maintain system configuration, generate reports, and deliver effective staff training to diverse end users,

Qualifications

• Three years' experience in researching, analyzing and interpreting data to resolve automated information system inquiries, requests, or problems, or to meet automated information system training needs.
• Three years' experience in using, or training others on using, an automated human resource, pension, payroll or benefits information system to enter, update, modify, delete, retrieve/inquire and report on data.
• Six months experience in analyzing and evaluating HRIS applications to ensure compliance with state and federal laws, rules regulations, policies and procedures.
• Six months experience in project support such as planning, coordinating, evaluating and reporting status updates of special projects.

Responsibilities

• Provides system analysis and consultation for HRIS applications, helpdesk operations, system training, and/or data reporting to end users which may include all state agencies, school districts, charter schools, higher education institutions, vendors, outside organizations, counties, and municipalities.
• Researches and resolves customer inquiries, requests, system problems, or training and education needs; performs scheduled activities, and recommends solutions or alternate methods to meet requirements.
• Monitors reports and processes data change requests to update or correct data in the system and resolves issues and user access/security; documents and tracks customer or training inquiries and resolutions using an internal automated system.
• Ensures compliance with state and federal laws, rules, regulations, standards, policies, and procedures pertaining to statewide HRIS.
• Participates in HRIS business requirements analysis, system testing, change management or training of system implementations, upgrades, updates, and enhancements.
• Conducts special assignments and projects.
• Develops, runs, maintains, and supports a variety of reports or queries utilizing appropriate reporting tools for ongoing customer needs.
• Runs processes to make corrections or updates to ensure employee data, pay, and benefits reflect accurately.
• Maintains, reviews, verifies, and updates system tables and configuration to ensure compliance with all state business practices, federal and state regulations, and laws.
• Reviews existing business processes, policies, and procedures, identifying opportunities for process improvement and increased efficiency.
• Participates in meetings, conference calls, and presentations.
• Updates HRIS procedures, job aids, and/or training material for staff and end users.
• May evaluate the effectiveness of training programs, courses, curricula, and training resources and modify them to meet needs and plan, develop, coordinate, and deliver system training and education courses and curricula, services, and activities such as instructor-led classroom, on-the-job or virtual training, or workshops.

Skills

HRIS knowledge

Data reporting

System analysis

Training delivery

Tools

HRIS reporting tools

Job description

Summary Statement

This is
the expert level of HRIS work providing system analysis, consultation, and/or
training at the State level for HRIS applications supporting multiple functions
such as Human Resources, Benefits, Payroll, Time and Attendance or Pension
Administration and associated HRIS training and business processes. In addition to work performed by the HRIS Analyst III
level, employees are functional subject matter experts in HRIS applications,
performing the most complex work in the assigned area and are cross-functional
in more than one module or business process that supports the application.

Preferred Qualification

Applicants who do not possess the preferred qualification will still be eligible to compete for this position if job requirements are met.

• 6 months experience in presenting training or education courses in e-learning and blended learning courses through the use of a variety of e-learning development tools such as eLearning publishing software, graphic editing software, video editing software, computer animation software, or audio editing software.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class.� Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

• Provides
  system analysis and consultation for HRIS applications, helpdesk
  operations, system training, and/or data reporting to end users which may
  include all state agencies, school districts, charter schools, higher
  education institutions, vendors, outside organizations, counties, and
  municipalities.
• Researches
  and resolves customer inquiries, requests, system problems, or training
  and education needs; performs scheduled activities, and recommends
  solutions or alternate methods to meet requirements.
• Monitors
  reports and processes data change requests to update or correct data in
  the system and resolves issues and user access/security; documents and
  tracks customer or training inquiries and resolutions using an internal
  automated system.
• Ensures
  compliance with state and federal laws, rules, regulations, standards, policies,
  and procedures pertaining to statewide HRIS.
• Participates
  in HRIS business requirements analysis, system testing, change management or
  training of system implementations, upgrades, updates, and enhancements.
• Conducts
  special assignments and projects.
• Develops,
  runs, maintains, and supports a variety of reports or queries utilizing
  appropriate reporting tools for ongoing customer needs.
• Runs
  processes to make corrections or updates to ensure employee data, pay, and
  benefits reflect accurately.
• Maintains,
  reviews, verifies, and updates system tables and configuration to ensure
  compliance with all state business practices, federal and state
  regulations, and laws.
• Reviews
  existing business processes, policies, and procedures, identifying
  opportunities for process improvement and increased efficiency.
• Participates
  in meetings, conference calls, and presentations.
• Updates
  HRIS procedures, job aids, and/or training material for staff and end
  users.
• May
  evaluate the effectiveness of training programs, courses, curricula, and training
  resources and modify them to meet needs and plan, develop, coordinate, and
  deliver system training and education courses and curricula, services, and
  activities such as instructor-led classroom, on-the-job or virtual training, or workshops.
• Communicates and
  interacts effectively with people across cultures, ranges of ability,
• Performs other related duties as required.

Job Requirements

JOB REQUIREMENTS for�HRIS Analyst IV�

• Three years' experience in researching, analyzing and interpreting data to resolve automated information system inquiries, requests, or problems, or to meet automated information system training needs.
• Three years' experience in using, or training others on using, an automated human resource, pension, payroll or benefits information system to enter, update, modify, delete, retrieve/inquire and report on data.
• Six months experience in analyzing and evaluating HRIS applications to ensure compliance with state and federal laws, rules regulations, policies and procedures.
• Six months experience in project support such as planning, coordinating, evaluating and reporting status updates of special projects.

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.
All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

Benefits

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.� It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.� For education and training, list name of educational provider, training course titles and summary of course content.�� Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.
Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.� Please keep your contact information current.� You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process.� Individuals who use TDD may request auxiliary aid or service by calling [phone] or by visiting delawarerelay.com.� If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call [phone] or email [e-mail].� The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.�