Human Resource Generalist

ASSA ABLOY Global Solutions; New Haven (CT); On-site; USD 95,000 - 140,000; Full time

Job summary

ASSA ABLOY Global Solutions is seeking an experienced HR leader to serve as the primary liaison to leaders within the Building Technology Solutions group and to shape organizational design, staffing, and workforce planning.

The role partners with senior executives to recruit top talent, manage performance, and drive engagement across regions while ensuring compliance with HR policies across states and national operations.

Qualifications

• Bachelor’s degree in human resources, business, organizational development, psychology, or a related field.
• 4+ years of HR management experience.
• Strong understanding of HR processes including performance management, organizational design, employee relations, and talent management.
• Proven ability to build trust with leaders at all levels and provide guidance.
• Excellent communication, interpersonal, and conflict-resolution skills.
• Ability to thrive in a dynamic, multi-product environment with coordination across teams.
• Knowledge of employment law and HR compliance requirements.
• Experience in high-growth teams undergoing transformation.

Responsibilities

• Serve as the primary HR liaison to leaders within the Building Technology Solutions subgroup.
• Partner with the President, Building Technology Solutions to design and evolve organizational structure and staffing.
• Support recruiting and talent acquisition efforts with partners to attract top talent.
• Develop and execute workforce planning, hiring strategies, and succession plans.
• Guide leaders through performance management, goal setting, feedback cycles, and career development paths.
• Help define roles, competencies, and leveling frameworks for consistency across the subgroup.
• Facilitate onboarding to connect new employees with teams, tools, and goals.
• Support employee engagement, culture-building, recognition initiatives, and cross-regional communication.
• Provide coaching to managers on employee relations, policy interpretation, and leadership effectiveness.
• Monitor team dynamics, workload balance, risks, and employee sentiment; escalate and propose solutions.
• Ensure compliance with HR policies, employment regulations, and ASSA ABLOY standards.
• Develop reports and analytics on hiring progress, turnover, and engagement trends.
• Collaborate with global HR teams for alignment and cross-organizational collaboration.
• Other duties as assigned.

Skills

HR leadership

Performance management

Organizational design

Employee relations

Talent management

Communication

Conflict resolution

Employment law knowledge

Education

Bachelor’s degree in HR, business, or related field

Tools

HRIS

ATS

MS Office

Job description

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential function satisfactorily:

• Serve as the primary HR liaison to leaders within the Building Technology Solutions subgroup.
• Partner with the President, Building Technology Solutions to design and evolve the organizational structure, ensuring teams are appropriately staffed and aligned with strategic priorities.
• Support recruiting and talent acquisition efforts, collaborating with talent acquisition partners to attract top technical, product, and commercial talent.
• Develop and execute workforce planning, hiring strategies, and succession plans for key roles.
• Guide leaders through performance management, including goal setting, feedback cycles, performance improvement plans, and career development paths.
• Partner with leadership to help define roles, competencies, and leveling frameworks that support consistency and clarity across the subgroup.
• Facilitate onboarding processes to ensure new employees’ transition smoothly and are connected to teams, tools, and subgroup goals.
• Support employee engagement efforts, culture-building initiatives, recognition programs, and communication practices that strengthen team cohesion across regions.
• Provide coaching and guidance to managers on employee relations, conflict resolution, policy interpretation, and leadership effectiveness.
• Monitor team dynamics, workload balance, organizational risks, and employee sentiment - escalating concerns appropriately and proposing solutions.
• Ensure compliance with HR policies, employment regulations, and ASSA ABLOY standards.
• Develop reports and analytics that provide visibility into hiring progress, turnover, workforce metrics, and engagement trends.
• Collaborate with global HR teams across divisions to ensure alignment, process consistency, and cross-organizational collaboration.
• Other duties as assigned.

Individuals who need reasonable accommodations to enable them to perform these essential functions should discuss their needs with Human Resources. BTS will provide reasonable accommodations to such individuals unless doing so would impose an undue hardship on BTS.

Supervisory Responsibilities

There are no supervisory responsibilities with this position.

QUALIFICATIONS

The requirements listed below are representative of the knowledge, skills, and/or abilities required for this position.

Education and/or Experience

• Bachelor’s degree in human resources, business, organizational development, psychology, or a related field.
• 4+ years of HR management experience.
• Strong understanding of HR processes including performance management, organizational design, employee relations, and talent management.
• Proven ability to build trust with leaders at all levels, providing thoughtful guidance and well‑reasoned recommendations.
• Excellent communication, interpersonal, and conflict-resolution skills.
• Ability to thrive in a dynamic, multi-product environment requiring coordination across multiple teams and leaders.
• Knowledge of employment law and HR compliance requirements.
• Experience in high-growth teams undergoing structural or operational transformation.

Computer Skills

• Proficiency in HRIS systems, ATS systems, MS Office, spreadsheets, email, and HR/office software
• Background in supporting technology, software, or product-driven teams.

Language Ability

• For business and safety reasons, ability to write reports and business correspondence in English and effectively present information and respond to questions from groups of managers, candidates, customers, and technicians in English.

Other Skills

• Excellent written/oral communication, organizational and customer service skills; solid understanding of HR law in various States and Nationally.

Mathematical Ability

• Ability to add, subtract, multiply, and divide in units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several individual and manage the interactions in these situations.

PHYSICAL DEMANDS

Physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job.

While performing the functions of this position, the employee is frequently required to sit, stand, walk, stoop and kneel; use hands, reach with hands and arms; communicate clearly and effectively. The employee may also be frequently required to lift up to 10 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. This position is based in Phoenix, Arizona. This role interfaces with teams distributed across multiple geographies and functions, requiring strong communication and organizational skills. Periodic travel to divisions, customer sites, events, and ASSA ABLOY offices should be expected, with domestic or international travel up to 10%.

We are the ASSA ABLOY Group

Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.