Human Resource Generalist

Stancil Services; Concord (NC); On-site; USD 60,000 - 85,000; Full time

Job summary

Stancil Services in Concord, NC is seeking an experienced Human Resources Generalist to partner with management and support day-to-day HR operations, payroll, benefits, and compliance.

You will handle recruitment, onboarding, HRIS administration, employee relations, performance management, reporting, and continuous improvement of HR processes, while aligning with company values of Team, Dedication, Resilience, and Fun.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field preferred.
• Minimum four (4) years of progressive HR experience.
• Experience in payroll, benefits administration, recruiting, onboarding, HRIS administration, and HR compliance.
• Working knowledge of federal and state employment laws.
• Excellent organizational and time management skills; bilingual English/Spanish preferred.

Responsibilities

• Manage day-to-day HR operations and provide exceptional customer service to employees and managers.
• Process weekly payroll and ensure compensation, tax, deduction, and benefit changes are entered accurately.
• Maintain employee files, I-9 records, HRIS data, workers' comp, EEO, and confidential medical records.
• Maintain HRIS data integrity and process employee personnel changes.
• Prepare payroll, HR, compliance, and management reports; answer payroll/benefits questions.
• Maintain labor law postings and HR documentation; participate in HR audits.
• Support continuous improvement of HR processes and procedures.
• Coordinate recruiting activities and onboarding workflows; conduct new hire orientation.
• Partner with hiring managers to provide outstanding candidate experience.
• Serve as primary HR contact for employees and managers; support engagement initiatives.

Skills

Payroll processing

Benefits administration

Recruiting

Onboarding

Employee relations

Compliance knowledge

Communication skills

Bilingual (English/Spanish)

Education

Bachelor's degree in HR or related field

Tools

HRIS system

Payroll software

Microsoft Office

Job description

GENERAL STATEMENT OF JOB

At Stancil Services, our people are the foundation of our success. The Human Resources Generalist is a trusted HR partner responsible for independently managing day-to-day Human Resources operations while delivering exceptional service to employees, managers, and candidates. This role administers recruiting, onboarding, payroll, benefits, HRIS administration, compliance, employee records, employee relations support, performance management administration, reporting, and HR process improvements.

Working closely with the Human Resources Manager, the Human Resources Generalist ensures HR services are delivered accurately, efficiently, and in compliance with company policies and applicable employment laws while promoting Stancil Services' values of Team, Dedication, Resilience, and Fun.

Supervisory Responsibilities

None

Essential Job Functions

HR Operations

• Manage day-to-day HR operations and provide exceptional customer service to employees and managers.
• Process weekly payroll and ensure compensation, tax, deduction, and benefit changes are entered accurately.
• Maintain employee personnel files, I-9 records, HRIS data, workers' compensation, EEO, and confidential medical records.
• Maintain HRIS data integrity and process employee personnel changes.
• Prepare payroll, HR, compliance, and management reports.Respond to employee questions regarding payroll, benefits, policies, leave, and employment verification.
• Maintain required labor law postings and HR documentation.
• Participate in HR audits and ensure compliance with company policies and employment laws.
• Support continuous improvement of HR processes and procedures.

Talent Acquisition & Onboarding

• Coordinate recruiting activities including phone screens, interview scheduling, candidate communication, and applicant tracking.
• Assist in coordinating all onboarding activities including new hire paperwork, equipment requests, orientation logistics, and onboarding workflows.
• Conduct new hire orientation and explain company policies and procedures.
• Partner with hiring managers to provide outstanding candidate experience.

Employee Experience

• Serve as a primary HR contact for employees and managers.
• Administer the performance review process.
• Support employee engagement initiatives, recognition programs, and company events.
• Support leave administration and accommodation processes

Compliance & Projects

• Assist with benefits administration including enrollments, qualifying events, and open enrollment.
• Maintain HR metrics, dashboards, SOPs, and department documentation.
• Administer and maintain The HUB, ensuring employee and manager requests are accurately tracked, prioritized, and resolved within established service levels.
• Monitor and manage HR requests submitted through The HUB, ensuring timely follow-up and resolution.
• Coordinate periodic HR audits, including personnel files, I-9 documentation, HRIS records, and compliance documentation.
• Identify opportunities to improve HR processes, standardize workflows, and enhance the employee experience through continuous improvement initiatives.
• Prepare and send HR communications and announcements.
• Participate in HR projects and other duties as assigned.

Qualifications

EDUCATION, EXPERIENCE AND TRAINING

• Bachelor's degree in Human Resources, Business Administration, or related field preferred.
• Minimum four (4) years of progressive Human Resources experience.
• Experience in payroll, benefits administration, recruiting, onboarding, HRIS administration, and HR compliance.
• Working knowledge of federal and state employment laws.
• Excellent organizational and time management skills with the ability to meet deadlines.
• Bilingual (English/Spanish) preferred.

STANDARDS OF PERFORMANCE

• Demonstrate professionalism, integrity, and confidentiality in all aspects of HR support.
• Provide clear, informative, and friendly assistance to employees and external partners.
• Exhibit initiative and independence in problem-solving and daily workflow management.
• Maintain accuracy, organization, and attention to detail in all tasks.
• Balance multiple priorities effectively and remain composed in fast-paced situations.
• Communicate clearly and professionally, both verbally and in writing.
• Foster positive relationships built on openness, respect, and trust.
• Maintain reliable attendance and punctuality, following company policies regarding absences and time-off requests.
• Demonstrate adaptability and enthusiasm for change in a growing organization.
• Uphold Stancil’s values through teamwork, accountability, and service-oriented leadership.

WORKING ENVIRONMENT AND CONDITIONS

• Work performed primarily in an indoor office environment.
• Frequent use of computers, phones, and other standard office equipment.
• Requires sitting, standing, talking, and listening throughout the day.
• May occasionally require climbing, reaching, or lifting up to 15 pounds.
• Must be able to remain in a stationary position approximately 75% of the time.
• Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of the job.

TOOLS AND EQUIPMENT

• Office equipment such as computers, printers, copiers, phones, and tablets.
• HR software, payroll systems, and Microsoft Office Suite.

Note:

As in any Job Description, this description, including the list of essential functions, is not exhaustive and may be supplemented, as conditions require. The Company reserves the right to modify the quality or quantity standards for this position based on changes in specifications, manufacturing, or other conditions.

Stancil Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.