Human Resource Director (005)

Madison Square Boys & Girls Club; New York (NY); On-site; USD 120,000 - 130,000; Full time

Job summary

Madison Square Boys & Girls Club in New York, NY is seeking a Director of Human Resources to lead HR strategy and daily operations across sites. You will partner with the Leadership Team to shape talent acquisition, retention, compensation, performance, and culture while ensuring compliance with federal, state, and NYC laws.

The role requires strategic judgment combined with hands-on execution in a multi-site youth development organization, guiding supervisors, overseeing HRIS data, and shaping

Qualifications

• 7+ years of progressively responsible HR experience.
• Deep knowledge of HR management principles.
• Strong knowledge of NYC employment laws and regulations.
• Experience with talent acquisition, compensation, and employee relations.
• Proficient in HRIS, Excel, Word, and Outlook.

Responsibilities

• Lead HR strategy and daily HR operations for a multi-site youth organization.
• Advise senior leaders on talent acquisition, retention, and succession planning.
• Develop and manage compensation framework, budgets, and salary reviews.
• Oversee employee relations, grievances, investigations, and compliance.
• Support leadership development, performance management, and culture initiatives.
• Coordinate onboarding, orientation, and HR process improvements.

Skills

Talent Acquisition

Employee Relations

Compensation & Benefits

Leadership Development

HR Policy & Compliance

Education

Bachelor's Degree

Tools

HRIS

Excel

Word

Outlook

Job description

Salary Range - $120,000-$130,000 per year

FLSA Classification: Exempt - Full-time

Location: New York, NY

Primary Functions: Reporting to the Chief Executive Officer and serving on the Leadership Team, the Director of Human Resources will lead Madison Square’s HR strategy and manage daily HR operations. The Director will advise senior leaders on talent acquisition and retention, employee relations, compensation and benefits, performance management, leadership development, organizational culture, and employment compliance. The successful candidate will pair strategic judgment with a hands‑on approach suited to a multi‑site youth development organization.

Accountabilities and Activities:

• Recruitment, Selection & Orientation
• Confirms staffing needs, position requirements and appropriate recruiting strategies with Madison management for all approved positions.
• Actively recruits candidates; reviews and processes resumes for supervisors; trains and assists supervisors in the hiring process to its conclusion.
• Conducts background and reference checks and prepares offer letters.
• Onboard new staff and conducts new hire orientations.
• Provides regularly vacancy charts and key performance indicators (i.e. time to fill positions, turnover rates, etc.) to the Leadership Team.
• Performance Management
• Manages a comprehensive performance evaluation program.
• Provides training and guidance to supervisors in the implementation of the program.
• Monitors the progression of high performers and in coordination with Madison’s Leadership Team, develops succession planning for key positions.
• Assists in the development and execution of any corrective action plans.
• Employee Relations
  • Oversees employee relations matters, including workplace investigations, disciplinary actions, complaint resolution and coordination with employment counsel, ensuring fair, consistent and legally compliant practices.
  • Works with Madison’s Leadership Team to develop and implement human resource policies and best practices.
  • Ensures compliance with federal, state & NYC employee laws and regulations.
  • Advises and assists supervisors and staff in responding to, managing and resolving employee relations issues, complaints, and conflicts.
  • Develop, implement and manage an employee recognition and appreciation program.
  • Develop, implement and manage human resources policies and practices that support a healthy, balanced, fair and transparent workplace throughout Madison.
  • Conducts workshops for safety, workplace violence, discrimination, workplace harassment, and other best practices.
• Compensation/Salary Administration
  • Develops and maintains a compensation framework that includes market benchmarking, internal pay equity assessments and competitive salary structures.
  • Recommends salary adjustments as needed.
  • Assists the CFO on monitoring the salary budget, focusing on the budget constraints.
  • Oversees the annual COLA/merit review process for all employees.
• Talent and Leadership Development:
  • Partner with leadership to strengthen supervisory capabilities, management development, employee engagement and succession planning.
• Compliance and Safeguarding:
  • Partner with clubhouse leadership to ensure appropriate employee screening, mandatory training and safeguarding practices for a youth-serving organization.
• Work with CEO and full Madison Leadership Team to ensure fair and equitable employment practices, employee sensitivity, tolerance, diversity, positive work environment and transparency.
• Employee Benefits
  • Work with the CFO to monitor and evaluate all employee benefits plans, including Health & Welfare and Retirement programs, to ensure that the Madison plans are fair, equitable, and cost effective.
• Human Resource Information Systems & Files
  • In coordination with Club leadership, ensures all employee files are updated and in compliance with federal, state, & NYC laws and regulations.
  • Ensures the confidentiality of all employee data.
  • Ensures the integrity of all data entered into the HRIS
  • Coordinates the entry and ensures the integrity of employee data entered into the HRIS
• Administrative Responsibilities
  • Work with the CEO and the Madison Board of Directors, as needed.
  • Performs other duties as assigned by the CEO.

Core Competencies

• Operate with the highest levels of ethics, moral values and sound judgement.
• Exhibit appropriate level of maturity, confidence and judgement to ensure that the organization does the “right thing” in regards to all employment activities.
• Outstanding communication and presentation skills
• Detail oriented in all areas, including financial, reporting and documentation
• Must be a self-starter who can prioritize and plan their schedule while also being flexible to deal with daily interruptions and problems that may arise.
• Proven organization and time management skills as well as strong problem-solving skills
• Able to work collaboratively to achieve goals
• Proven project planning and execution ability
• Anticipates and identifies key issues and seeks resolution
• Fosters teamwork

Travel:

• Work may require local travel within NYC, and may require occasional overnight travel and weekend and/or evening work.

Job Requirements:

• 7+ years of progressively responsible HR experience, including demonstrated leadership experience
• Excellent knowledge of Human Resources management principles
• Excellent knowledge of Human Resource Federal, State & NYC laws & regulations
• Proficient in HRIS software, Excel, Word and Outlook
• Minimum Bachelor’s Degree Required

Note: VETERANS are strongly welcome to apply

EEO Statement:

Madison Square Boys & Girls Club is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or any other characteristic protected by federal, state, or local law. Please note all offers of employment are subject to and contingent upon the successful completion of a background check.

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