Human-Centered Design Consultant

Gapingvoid Culture Design Group; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

100% Vision and Dental insurance coverage

80% Healthcare insurance coverage

401K matching

20 days PTO plus 6 Holidays

Parental leave

Personal buddy system for onboarding

Job summary

A leading culture design consultancy is seeking a Consultant to drive transformation through collaborative project work. In this role, you'll lead workstreams, conduct qualitative research, and facilitate stakeholder communication. Candidates should possess a Bachelor's or Master's degree and have substantial experience in consulting and design fields. The position offers competitive benefits and emphasizes a work-life balance with remote-first flexibility.

Qualifications

• 4+ years of relevant professional experience, or 2+ years with a Master's degree.
• Strong writer capable of simplifying complex ideas.
• Deep curiosity about people, behavior, and design.

Responsibilities

• Lead distinct workstreams, organize deliverables, manage timelines.
• Plan and deliver facilitation sessions for team engagement.
• Conduct qualitative research and synthesize insights into recommendations.
• Craft decks, memos, and frameworks combining written and visual storytelling in Gapingvoid’s voice.
• Serve as a day-to-day point of contact for stakeholders, building trust and managing communications.

Skills

Consulting

Facilitation

Qualitative Research

Project Management

Stakeholder Engagement

Communication

Project management

Education

Bachelor’s degree or Master’s degree in relevant field

Master’s degree + 2+ years in relevant field

Tools

Facilitation tools

Research & storytelling frameworks

Job description

Consultants at Gapingvoid are critical to bringing Culture Design® to life. You’ll work alongside experienced teammates and collaborate with our clients to co-create transformation, one insight and delivery at a time.

In this role, you’ll contribute to solving complex consulting engagements - unpacking behaviors, synthesizing data, designing culture systems, and building powerful relationships along the way. You’ll apply and deepen your expertise in facilitation, research, storytelling, and design strategy. While Senior Consultants lead the project, you’ll lead workstreams, contribute to big-picture thinking, and elevate the quality of delivery at every step.

This role is ideal for someone who thrives in fast-paced, ever-changing environments and brings both rigor and creative curiosity to their work. You’re not here just to get it done. You’re here to do it right, and to make it matter.

WHAT YOU'LL BE DOING

Workstream Owner & Culture Builder

You’ll lead distinct workstreams within projects, organizing deliverables, managing timelines, and owning stakeholder communications for your portion of the engagement. You’ll help structure the work and keep things moving - with rigor, precision, and heart.

Facilitation & Stakeholder Engagement

You’ll plan and deliver dynamic in-person and virtual facilitation sessions. Whether it’s a 1:1 interview or a 40-person offsite, you’ll bring presence, agility, and deep listening to help teams surface truth, align around purpose, and unlock change.

Research & Insight Synthesis

You’ll conduct qualitative research (interviews, workshops, surveys) and make sense of it through analysis and storytelling. You’ll identify behavioral patterns, cultural blockers, and emerging insights - and synthesize them into strategic recommendations.

Visual Storytelling & Deliverables

You’ll craft decks, memos, and frameworks that bring clarity and resonance to complex challenges. You’ll write and design in Gapingvoid’s voice, elevating both the aesthetic and emotional impact of our work.

Client Relationship Support

You’ll serve as a day-to-day point of contact for stakeholders, helping build trust and clarity through every interaction. You’ll manage communications, navigate ambiguity, and anticipate needs - showing clients we’ve got them.

You’ll work closely with teammates across disciplines - creative, operations, and senior consulting - bringing a collaborative mindset and constant curiosity. You’ll ask questions, contribute ideas, and help refine how we do what we do.

WHAT YOU BRING

• Bachelor’s degree and 4+ years of relevant professional experience, or Master’s degree and 2+ years of relevant experience in a relevant field such as Anthropology, Sociology, Psychology, Design, Business, Communications, and Marketing
• Experience in consulting, experience design, marketing, facilitation, and strategic communications
• You bring a passion for the mission and complexity of the DoD/DoW and adjacent spaces
• Strong writer who can distill complexity into sharp, simple language across formats and audiences
• Experience conducting interviews and qualitative research, with the ability to turn research into strategy and strategy into systems
• Comfort working in ambiguity and moving quickly without all the answers
• Deep curiosity about people, behavior, design, systems, and storytelling
• Strong project management and communication skills, marked by clarity, accountability, and thoughtfulness
• Emotional intelligence and presence in high-trust, high-stakes conversations
• Ability to travel as needed (various U.S. based locations) for in‑person client meetings and events - Up to 30%
• Must be U.S.-based, with the ability to pass a background check and authorization to work within government spaces (a large sector of our clients are within the Department of Defense or government‑adjacent sectors).

ABOUT GAPINGVOID

We build human operating systems.

Gapingvoid exists to transform how organizations think, feel, and perform -from the inside out.

We create Culture as a System (CaaS)™️: a behavioral programming discipline that treats culture like code. It debugs dysfunction, installs belief, and maintains performance- scalably, measurably, and under pressure.

Our team is a mix of culture designers, behavioral scientists, artists, storytellers, anthropologists, and learning strategists- united by a relentless pursuit of excellence and a bias for bold, meaningful change.

We Cut Through BS.

We Design Belief.

We Install Devotion.

Work sits at the bottom of most people’s identity stack. Dead last. Beneath family, friends, hobbies—everything else that matters to them. We flip that script. Joining Gapingvoid means stepping into a fast‑moving, emotionally intelligent environment where we care audibly, lead with clarity, and build systems that last. It’s intense. It’s meaningful. It’s transformative.

BENEFITS YOU CAN EXPECT

We don’t just create meaningful work—we embody it. Alongside competitive pay, we provide a people‑first benefits package that supports your health, growth, and sense of purpose. Here’s what you can expect when you join the G-Team:

Remote‑first flexibility with core hours (Mon–Fri, 9–5 ET) and task‑based autonomy

• 100% coverage of employee Vision and Dental insurance
• 80% coverage of employee basic Healthcare insurance

Financial Security & Development

• 401K matching: 100% match up to 4%, plus 50% match on the next 2%
• Educational assistance by approval
• Professional Organization Membership for relevant professional organizations

Work-Life Integration

• Parental Leave: Up tp 12 weeks paid leave after one year of employment
• PTO: 20 days per year, plus 4 end‑year reflection & restoration days and 6 paid Holidays
• Connectivity Reimbursement: $100/month max
• 5 Year Anniversary: 5 extra days PTO & $2,500 personal travel

Onboarding & Support

• Personal buddy system to ease your onboarding journey and beyond

*Detailed information available upon request

We are excited to see your materials come through. Hit \"Apply\" to complete our Application form in Airtable!

A note on timing:

This is an evergreen role, and we’re continuously building our Consultant pipeline. While we review every application and respond to all candidates, our response times may vary based on current client work and hiring needs.

We truly appreciate your interest in Gapingvoid and your time spent on our application!