Human Capital Program Support Specialist

Doist; Washington (District of Columbia); On-site; USD 55,000 - 75,000; Full time

Job summary

BryceTech is seeking a Program Support Specialist with knowledge of federal human capital programs, especially learning and development. The candidate will manage day-to-day operations, enter classes into the LMS, and support stakeholder communications.

The role includes coordinating with vendors for offsite trainings, tracking enrollments and budgets with the budget analyst, maintaining SharePoint pages, organizing records, and quarterly travel to NASA centers for training opportunities.

Qualifications

• Experience supporting federal learning programs.
• Ability to coordinate multiple training initiatives.
• Strong organizational skills and attention to detail.

Responsibilities

• Provide program support for multiple learning & development programs.
• Manage day-to-day operations of the program and related activities.
• Offer guidance and support to customers on regulatory and instructional materials.
• Partner with vendors to schedule offsite trainings.
• Enter scheduled classes into the LMS and manage enrollments.
• Ensure administrative processes and communication are up to date.
• Travel quarterly to NASA centers for training opportunities.

Skills

Stakeholder communication

Learning & development

Program coordination

Tools

LMS

Job description

BryceTech is seeking a Program Support Specialist with in-depth knowledge of federal human capital programs, particularly in the areas of learning and talent development.The candidate will be responsible for:

• Provide program support for multiple learning & development programs.
• Perform day-to-day operations of the program and related activities.
• Offer assistance, technical guidance, consultation and support to customers advising to the latest regulatory and instructional materials related to the program and activities.
• Partner with vendors to schedule offsite trainings.
• Enter all scheduled classes into the Learning Management System (LMS).
• Manage enrollments and cancellations in the LMS.
• Ensure the delivery and quality of all administrative processes, including calls for nomination, acceptance/regret letters, and submission packages.
• Market training offerings through appropriate communication channels and ensure relevant SharePoint pages are up to date and accurate.
• Organize records and files from numerous data calls and maintain a tracking system for incoming requests, data calls, and outgoing correspondence.
• Create and maintain a tracking system for tasks, requests, and actions.
• Attend and participate in stakeholder meetings, documenting and following up on important actions and decisions.
• Support the selection process and data management for all assigned L&D programs.
• Work with the budget analyst to track budgets for offsite trainings.
• Support the program leads in developing recommendations for program and process enhancements.
• Coordinate project assessment activities, monthly reviews, and other activities as directed.
• Schedule meetings with various stakeholders.
• Create and distribute communications to a variety of stakeholders.
• Traveling to NASA centers for training opportunities once per quarter.