Human Capital Consultant

accenturefederalservices; Chantilly (VA); On-site; USD 90,000 - 130,000; Full time

Job summary

Accenture Federal Services is seeking a Human Capital Consultant to support client training and human capital initiatives. You will evaluate training needs, prepare structured content inputs, and assist with UAT.

The role requires strong analytical and communication skills and the ability to manage high-quality deliverables in a fast-paced consulting environment. Collaborate with instructional designers, training developers, and client stakeholders to ensure training deliverables meet

Qualifications

• Bachelor's degree or 4+ years equivalent work experience.
• 4+ years of management/strategy consulting experience.
• Strong understanding of federal HR principles and processes.
• Outstanding written communication across reports, memos, briefs, talking points, and presentations.
• Strong verbal communication skills.
• Ability to work independently, meet deadlines, and deliver high-quality products.
• Ability to collaborate across large teams and engage external stakeholders.

Responsibilities

• Evaluate training needs and prepare structured content inputs.
• Support development and review of training deliverables.
• Assist with user acceptance testing (UAT) and test script development.
• Coordinate with client stakeholders and internal teams for requirements validation.
• Review draft training products for accuracy and alignment with quality standards.
• Support multiple training modalities (ILT, CBT, job aids, reference guides).

Skills

Analytical thinking

Content development

Written communication

Verbal communication

Independent/Accountable

Training product support

UAT knowledge

Education

Bachelor's degree or 4+ years experience

Job description

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.

Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.

Join us to drive positive, lasting change that moves missions and the government forward!

Job Description

The Human Capital Consultant supports client training and human capital initiatives by evaluating training needs, preparing structured content inputs, supporting the development and review of training deliverables, and assisting with user acceptance testing (UAT). The role collaborates closely with instructional designers, training developers, and client stakeholders by providing subject-matter content, business context, and quality reviews. Success in this role requires strong analytical skills, excellent written and verbal communication, and the ability to manage high-quality deliverables in a fast-paced consulting environment.

Key Responsibilities

Training Needs Evaluation & Content Preparation

• Conduct Training Needs Analysis to determine training focus, scope, and objectives
• Evaluate existing training materials and identify gaps relative to user and mission needs
• Develop detailed, high-quality content outlines aligned to curriculum requirements
• Identify opportunities to improve training effectiveness through enhanced content structure or updated learning approaches

Training Development Support

• Prepare content inputs, examples, data, workflows, and narrative materials used by instructional designers and training developers
• Develop standards, guidelines, templates, and checklists to support consistency across training deliverables
• Collaborate with internal teams and client stakeholders to validate requirements and ensure training deliverables meet expectations
• Review draft training products for accuracy, clarity, and alignment with project quality parameters and client needs
• Support development across multiple training modalities by providing content inputs and quality review (e.g., ILT, CBT, job aids, reference guides)

User Acceptance Testing Support

• Support UAT by developing test scripts and scenarios based on mission workflows and user requirements
• Coordinate with IT teams to capture findings, support bug resolution, and confirm readiness for deployment

Stakeholder Engagement & Collaboration

• Work with client teams to understand business problems, define solution approaches, and support delivery activities
• Engage external stakeholders to gather requirements and refine training content inputs
• Work independently on client deliverables with a high degree of quality and accountability

Here’s What You Need

• Bachelor's degree or 4+ years equivalent work experience
• 4+ years of management consulting or strategy consulting experience
• Strong understanding of federal HR principles and processes
• Outstanding written communication skills across reports, memos, briefing papers, talking points, and presentations
• Strong verbal communication skills
• Ability to work independently, meet deadlines, and deliver high-quality products
• Ability to collaborate across large teams and engage effectively with external stakeholders
• Ability to assess training needs, interpret business requirements, and structure content logically

Bonus Points If You Have

• Experience conducting UAT for COTS software in Federal or IC environments
• Experience contributing to various training modalities through content inputs and reviews (e.g., ILT, CBT, job aids, guides)
• Experience in survey design and analysis
• Experience supporting training for an ERP deployment
• Experience coaching small teams
• Experience in program or project management
• Experience partnering with instructional designers or familiarity with instructional design principles

Competencies & Skills Core Competencies

• Analytical Thinking: Ability to assess training needs, interpret business requirements, and structure content logically
• Content Development Support: Skilled in preparing clear, accurate, well-organized content inputs for training developers
• Communication: Strong written and verbal communication across stakeholder and client interactions
• Collaboration: Works effectively with clients, stakeholders, and cross-functional teams
• Independence & Accountability: Manages tasks, deadlines, and deliverables with minimal oversight
• Training Product Support: Ability to contribute structured content and conduct quality reviews across training product types
• UAT Su