Training Lead

Accenture-Federal-Services-2; Washington (District of Columbia); On-site; USD 110,000 - 214,000; Full time

Job summary

Accenture Federal Services is seeking an experienced Training Lead to drive transformation for federal agencies, focusing on alignment, adoption, and capability development. You will lead a team of training developers and shape strategies for SAP S/4HANA greenfield efforts, leveraging digital adoption platforms such as WalkMe.

You will design and govern training programs, collaborate on proposals, and contribute to business development while delivering measurable outcomes for clients across

Qualifications

• 7+ years’ experience leading training and transformation initiatives in complex environments.
• Experience leading SAP/ERP training programs and digital adoption projects.
• Strong instructional design, governance, and analytics capabilities.

Responsibilities

• Lead clients through transformation to make agencies more capable and adopt new ways of working.
• Develop human-centered training strategies that are agile and actionable for the digital world.
• Translate client directions into holistic training strategies and lead a team of developers to execute them.

Skills

Training Leadership

Project Management

Change Management

Training Capability

Agile Change

Training Analytics

Design Thinking

Tools

WalkMe DAP

WalkMe Learning Arc

Mentimeter

Adobe Creative Cloud

Job description

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people.Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.

Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.

Join us to drive positive, lasting change that moves missions and the government forward!

You are:
An experienced force for change. You know that government agencies must change to deliver on mission-critical initiatives, and you know how to help agencies do that. You’ve got the skills, tools, and know-how to help the federal government remake themselves from top-to-bottom to be more nimble, more capable, and more productive. And you’re someone that people look to for advice and guidance. You’ve done this plenty of times and it shows in how you help people on your team do their best, so your clients get the best advice.

The work:

• Lead clients through the transformation process that will make their agencies more capable by focusing on alignment, ability and adoption
• Develop human-centered strategies for training that are agile, actionable, and ready for the digital world
• Translate strategic direction and mission objectives established by clients into holistic training strategies
• Design training strategies that will help adjust to the future of work and new ways of working
• Lead a team of high performing training developers to execute on your client’s training strategy
• Demonstrate prior experience leading training work for large SAP (preferably S/4HANA) greenfield transformations
• Use industry-leading training tools and methodologies including:
  • WalkMe Digital Adoption Platform
  • WalkMe Learning Arc
  • Engagement, collaboration, and facilitation tools like Mentimeter
  • Experience design using personas and informed by organizational analytics
• Contribute to Accenture Federal Services' business development efforts and to our Human Capital practice by:
  • Helping with market research, points-of-view, capability development, thought capital, and knowledge management
  • Collaborating on proposals
  • Building trusted client relationships

Here’s what you need:

• 7+ years’ experience in 3 or more of the following areas:
  • Training Leadership
  • Project Management
  • Change Management
  • Training Capability
  • Agile Change
  • Training Analytics
  • Design Thinking
• 3+ years working as a Training Lead on an SAP (preferably S/4HANA) greenfield transformation
• 2+ years working with WalkMe Digital Adoption Platform and/or WalkMe Learning Arc
• Hands-on experience configuring and governing a digital adoption platform (e.g., WalkMe DAP) and authoring in-app guidance
• Strong eye for instructional design quality and consistency

Bonus points if you have:

• Experience working as a consultant on change management
• Certified Change Management Professional (CCMP) Certifications or PROSCI
• Experience with designing, developing, and rolling out a change management plan for a mid- or large-scale program
• Familiar with digital authoring tools like Adobe Creative Cloud, PowToon, Piktochart, Camtasia, SnagIt, and Articulate 360 to accelerate learning and adoption

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia . The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.

The pay range for the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia is:

$109,500 - $213,500 USD

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