HubSpot Systems Administrator

apartmentlife; EE. UU.; A distancia; USD 70.000 - 110.000; Jornada completa

Descripción de la vacante

ApartmentLife is seeking a CRM Administrator to manage and improve the CRM environment and connected systems in a fully remote team. You will handle support tasks, configure users, and build automations, dashboards, and reports to ensure accurate data and dependable workflows.

The role requires 3+ years administering a CRM, strong SQL/APIs skills, and a track record of troubleshooting and documentation. Bachelor’s degree or equivalent experience is expected.

Formación

• Three years of administering a CRM or comparable business systems; experience with the named CRM preferred.
• Practical experience configuring CRM users, permissions, pipelines, properties, records, and data imports or cleanup.
• Working knowledge of SQL and relational databases, plus APIs, webhooks, JSON, and authentication.
• Familiarity with dashboards, reporting, and data structures.
• Strong troubleshooting, attention to detail, documentation, and communication skills; able to own work independently in a remote team.
• Bachelor’s degree or equivalent practical experience.

Responsabilidades

• Handle helpdesk requests and recurring system tasks, following issues through to resolution and keeping work visible to teammates.
• Configure users, permissions, records, pipelines, properties, imports, and data ownership; support onboarding and offboarding.
• Build and test automations, workflow features, integrations, dashboards, and reports, using sandbox environments before deployment.
• Monitor system updates and data syncs; investigate integration failures and audit for duplicates, missing values, broken associations, and reporting gaps.
• Document solutions, coordinate priorities with technical leadership, and cross-train to provide coverage for related systems.

Conocimientos

Troubleshooting

Attention to detail

Documentation

Communication

Educación

Bachelor's degree

Herramientas

SQL

APIs

JSON

Webhooks

Relational databases

Descripción del empleo

Role overview

Manage and improve a CRM environment and its connected systems so teams can rely on accurate data and dependable workflows. The work combines a steady stream of support and data tasks with building, testing, and documenting system improvements in a small, fully remote team.

Responsibilities

• Handle helpdesk requests and recurring system tasks, following issues through to resolution and keeping work visible to teammates.
• Configure users, permissions, records, pipelines, properties, imports, and data ownership; support onboarding and offboarding.
• Build and test automations, workflow features, integrations, dashboards, and reports, using sandbox environments before deployment.
• Monitor system updates and data syncs; investigate integration failures and audit for duplicates, missing values, broken associations, and reporting gaps.
• Document solutions, coordinate priorities with technical leadership, and cross-train to provide coverage for related systems.

Requirements

• At least three years administering a CRM or comparable business systems platform; experience with the named CRM is preferred.
• Practical experience configuring CRM users, permissions, pipelines, properties, records, and data imports or cleanup.
• Working knowledge of SQL and relational databases, plus APIs, webhooks, JSON, and authentication.
• Familiarity with dashboards, reporting, and data structures.
• Strong troubleshooting, attention to detail, documentation, and communication skills; able to own work independently in a remote team.
• Bachelor’s degree or equivalent practical experience.

Benefits and work setup

Full-time, 40-hour position on a fully remote team.