Hub Dispatch Lead — Logistics & Safety Oversight

UPS; East Petersburg (Lancaster County); On-site; USD 55,000 - 75,000; Full time

Job summary

United Parcel Service, Inc. in the United States seeks a Dispatch Operations professional to oversee small package dispatch planning, ensure service, safety, and cost goals are met, and coordinate staffing and equipment for transportation needs.

You will monitor load movements, supervise yard operations, verify trailer inventories, and refine plans to accommodate new customers, locations, and loads, while guiding teams to meet performance standards and regulatory requirements.

Qualifications

• Bachelor's Degree or international equivalent - Preferred.
• Ability to lift 70 lbs. /32 kgs.
• Availability to work flexible shift hours, up to 5 days per week.
• Strong oral and written communication; Working knowledge of Microsoft Office.
• Management experience - Preferred.

Responsibilities

• Reviews driver hours to ensure regulatory compliance.
• Conducts hazardous materials audits.
• Reviews safety reports.
• Verifies appropriate driver uniforms and safe work methods.
• Determines employee training needs to produce continuous development plans.
• Provides feedback and support.
• Conducts performance evaluations and resolves individual and group performance issues.

Skills

Oral and written communication

MS Office

Management experience

Education

Bachelor's Degree or international equivalent (preferred)

Tools

Microsoft Office

Job description

United Parcel Service, Inc. in the United States seeks a Dispatch Operations professional to oversee small package dispatch planning, ensure service, safety, and cost goals are met, and coordinate staffing and equipment for transportation needs.

You will monitor load movements, supervise yard operations, verify trailer inventories, and refine plans to accommodate new customers, locations, and loads, while guiding teams to meet performance standards and regulatory requirements.