Dispatch Operations Lead — Flexible Shifts & Team Oversight

United Parcel Service, Inc.; Easton (Northampton County); On-site; USD 55,000 - 85,000; Full time

Job summary

United Parcel Service, a Fortune Global 500 company, seeks a Dispatch Planner to optimize UPS Small Package dispatch activity. The role ensures timely service, coordinates with teams, oversees load planning and yard operations, and supports safety and compliance in a fast-paced environment.

Qualifications include a Bachelor's degree (or international equivalent) and strong communication skills. The position requires flexibility, physical ability to lift 70 lbs, and preferred management

Qualifications

• Bachelor's Degree or International equivalent preferred.
• Ability to lift 70 lbs / 32 kgs.
• Availability to work flexible shift hours, up to 5 days per week.
• Strong oral and written communication skills; working knowledge of Microsoft Office.
• Ability to work in a fast-paced warehouse environment.
• Management experience preferred.

Responsibilities

• Assist and review dispatch activity to ensure timely service.
• Coordinate dispatch plans and staffing/equipment levels for transportation needs.
• Oversee load and tractor planning, monitor movements, and equipment condition.
• Review, analyze and track dispatch and service reports and schedules.
• Create efficient dispatch plans and verify service levels.
• Address performance issues and incorporate changes such as new customers, locations, or loads.
• Oversee yard operations coordinating drivers with load volume and trailer inventory.
• Ensure regulatory compliance of driver hours and conduct hazardous materials audits.
• Support performance evaluations and development plans.

Skills

Communication skills

Management experience

Physical stamina

Microsoft Office

Education

Bachelor's Degree or International equivalent - Preferred

Tools

Microsoft Office

Job description

United Parcel Service, a Fortune Global 500 company, seeks a Dispatch Planner to optimize UPS Small Package dispatch activity. The role ensures timely service, coordinates with teams, oversees load planning and yard operations, and supports safety and compliance in a fast-paced environment.

Qualifications include a Bachelor's degree (or international equivalent) and strong communication skills. The position requires flexibility, physical ability to lift 70 lbs, and preferred management