HTM Technician

Boston Children's Hospital; Boston (MA); On-site; USD 65,000 - 80,000; Full time

Job summary

Boston Children's Hospital is seeking an experienced Biomedical Equipment Technician to perform routine repairs and preventative maintenance on a broad range of electromechanical medical equipment, with guidance on complex systems.

You will document service actions, maintain regulatory compliance, and serve as a technical resource for clinical staff, building strong relationships and delivering timely updates on repair status.

Qualifications

• Associate's Degree or equivalent experience is required.
• Occupationally specific education or Biomedical Engineering or a closely related area of study is required.

Responsibilities

• Performs routine repairs on a broad range of electromechanical medical equipment using basic test equipment and repair tools. Prepares and maintains related documentation.
• Performs preventative maintenance testing of routine electromechanical medical equipment according to established procedures.
• Understands medical device regulations and ensures assigned medical devices are managed in compliance with those regulations.
• Participates in inspection tours of clinical and/or research areas using medical equipment.
• Documents all service actions and complies with documentation guidelines and metrics defined in department policy.
• Builds and maintains customer relationships and independently manages clinical resource area(s).
• Acts as a technical resource for clinical customer base. Consults and collaborates with peers to resolve outstanding issues.
• Provides excellent customer service, defining problems, developing solutions, and performing follow-up. Keeps customers apprised of statuses and estimated completion dates.

Skills

Troubleshooting

Maintenance

Documentation

Customer service

Education

Associate's Degree or equivalent experience

Biomedical Engineering or related area

Tools

Basic test equipment

Repair tools

Job description

Position Summary/ Department Summary

Performs routine repairs and preventative maintenance inspections/calibrations on a broad range of electromechanical medical equipment. Services some complex and high-risk equipment with guidance from more senior technical staff.

Key Responsibilities

• Performs routine repairs on a broad range of electromechanical medical equipment using basic test equipment and repair tools. Prepares and maintains related documentation.


• Performs preventative maintenance testing of routine electromechanical medical equipment according to established procedures.


• Understands medical device regulations and ensures assigned medical devices are managed in compliance with those regulations.


• Participates in inspection tours of clinical and/or research areas using medical equipment.


• Documents all service actions and complies with documentation guidelines and metrics defined in department policy.


• Builds and maintains customer relationships and independently manages clinical resource area(s).


• Acts as a technical resource for clinical customer base. Consults and collaborates with peers to resolve outstanding issues.


• Provides excellent customer service, defining problems, developing solutions, and performing follow-up. Keeps customers apprised of statuses and estimated completion dates.

Minimum Qualifications

Education:

• Associate's Degree or equivalent experience is required.


• Occupationally specific education or Biomedical Engineering or a closely related area of study is required.

The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting.

Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.