HTM Field Service Tech II

UT Southwestern Medical Center; Dallas (TX); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

PPO medical plan

Paid Time Off

Retirement Programs

Job summary

UT Southwestern Medical Center in Dallas, TX seeks a Field Service Technician II in Healthcare Technology Management to maintain and repair biomedical equipment across hospital sites. You will install, service, and test medical devices, following safety and regulatory standards, with supervision and guidance from senior team members.

The role emphasizes troubleshooting, cable interfacing, and documentation while traveling to UH Hospitals/Clinics.

Qualifications

• Education: Associate's Degree in Biomedical Equipment Technology, Clinical or Electrical Engineering, or similar field, OR Applicable Military Training and experience.
• Experience: 3 years of Healthcare Environment experience. An equivalent combination of education and/or directly related experience may be substituted in lieu of stated requirements.
• Licenses: DRIVERS LICENSE Upon Hire Preferred; CBET CER BIOMEDICAL ENGINEERNG TECH Upon Hire.

Responsibilities

• Travels between hospital sites to respond to service requests and perform maintenance tasks.
• Installs, repairs, and maintains clinical biomedical equipment and instrumentation used for patient care.
• Analyzes failures, tests components, and replaces defective parts while using appropriate electronic test equipment.
• Maintains required records for regulatory compliance and safety standards.

Skills

Biomedical equipment maintenance

Troubleshooting

Electrical testing

Preventive maintenance

Education

Associate's degree in Biomedical Equipment Technology

Military training/experience

Tools

Electronic test equipment

Cable design & construction

Job description

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on‑site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!

Job Summary

Working under the direct supervision of Healthcare Technology Management leadership the HTM Field Service Technician II follows designated program outlined for the acceptance, maintenance, safety, performance verification, and efficiency of biomedical equipment used for patient care with supervision and guidance from experienced team members. Performs a variety of routine tasks associated with the maintenance of medical devices, referencing industry and institutional policies, procedures, and standards within our UH Hospitals and Clinics. Works under supervision of designated team lead and/or Supervisor.

Benefits

UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full‑time employee‑only coverage
• 100% coverage for preventive healthcare‑no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

Required

EXPERIENCE AND EDUCATION

Education: Associate's Degree in Biomedical Equipment Technology, Clinical or Electrical Engineering, or similar field, OR Applicable Military Training and experience.

Experience: 3 years of Healthcare Environment experience. An equivalent combination of education and/or directly related experience may be substituted in lieu of stated requirements.

Licenses and Certifications

(DRIVERS) DRIVERS LICENSE Upon Hire Preferred

(CBET) CER BIOMEDICAL ENGINEERNG TECH Upon Hire

Job Duties

• The HTM Field Service Technician II performs job duties at various hospital based and ambulatory clinic sites, traveling between locations to respond to service requests and perform maintenance tasks.
• Installs, repairs, and maintains all clinical biomedical equipment and instrumentation used for the diagnosis, monitoring, treatment, or care of patients.
• Follows designated program outlined for the acceptance, maintenance, safety, performance verification, and efficiency of biomedical equipment used for patient care.
• Analyzes electronic equipment for cause of failure, isolates, tests, and replaces defective parts. Utilizes computer and networking knowledge and applies that knowledge in interfacing medical systems when necessary.
• Designs and constructs cables, adapters, and other interfacing equipment while ensuring operational safety and compliance.
• Uses a broad spectrum of hand tools and electronic, and computerized test equipment.
• Maintains required records and reports relative to regulatory compliance of biomedical equipment.
• Makes sensitivity, selectivity, and accuracy measurements.
• Makes necessary operational adjustments to electronic equipment.
• Is perceived as the subject matter expert medical device error diagnosis, maintenance, and repair.
• Subject matter expert in performing maintenance and diagnosing multiple different issues across multiple different clinical equipment asset classes.
• Prioritizes service calls and unscheduled maintenance or repairs while ensuring responses are within acceptable guidelines and time limits as required by the user department/​unit.
• Assists with the design and construction of cables, adapters, and other interfacing equipment.
• Assumes share of call responsibilities. Will assist and participate when contacted by on‑call technicians to gain experience on assuming on‑call duties. Will assume call within one and half years of employment.
• Maintains professional growth and technical expertise and knowledge through seminars, conferences, and other educational forums.
• Demonstrates commitment to organizational Values of Excellence, Compassion, Teamwork, and Innovation.
• Attends required meetings.
• Performs other duties as assigned.

SECURITY AND EEO STATEMENT

Security

This position is security‑sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.

Primary Location

Texas-Dallas-5323 Harry Hines Blvd

Work Locations

5323 Harry Hines Blvd

Job

Professional & Executive

Organization

844303 - Healthcare Tech Mgmt Field Svc

Schedule

Full‑time

Shift

Day Job

Employee Status

Regular

Job Type

Standard

Job Posting

Sep 15, 2026, 6:58:40 PM