Housekeeping Operations Attendant

Highgate Hotels, LP; Fort Worth (TX); On-site; USD 19,286 - 26,174; Full time

Job summary

Highgate Hotels, LP is seeking a detail-oriented Room Attendant at The Crescent Hotel Fort Worth to maintain clean, inviting guestrooms and provide attentive service to guests. The role emphasizes thorough cleaning, timely stocking of carts, and prompt reporting of maintenance or missing items.

The ideal candidate will have a High School diploma or equivalent, be able to lift up to 50 pounds, stand for long periods, and communicate effectively with guests and colleagues.

Qualifications

• Requires physical ability to lift up to 50 pounds occasionally and 20 pounds frequently
• Clear communication both verbally and in writing with guests and team members
• Ability to stand for the duration of shifts

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties including guest supplies, cleaning supplies, and linen for housekeeping cart setup.
• Remove all trash and dirty linen from guestrooms and hallways.
• Keep all hallways, public areas and closets clean, neat and vacuumed.
• Restock housekeeping cleaning cart for next day's use.
• Replenish chemical bottles.
• Report missing items from rooms to Housekeeping Supervisor/Manager.
• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Handle items for Lost and Found according to standards.
• Ensure overall guest satisfaction.

Skills

Physical strength

Communication skills

Endurance

Education

High School diploma or equivalent

Job description

HSKP Operations Attendant

Requisition ID: 2026-80567

Category: Housekeeping

Job Location: US-TX-Fort Worth

Property: The Crescent Hotel Fort Worth

Compensation Type

Hourly

Company Overview

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Overview

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guestrooms and hallways.
• Keep all hallways, public areas and closets clean, neat and vacuumed
• Restock housekeeping cleaning cart for next day's use.
• Replenish chemical bottles.
• Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Handle items for 'Lost and Found' according to the standards.
• Ensure overall guest satisfaction.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.