House Attendant

Highgate Hotels, LP; Chandler (AZ); On-site; USD 19,000 - 25,000; Full time

Job summary

Highgate Hotels in Chandler, AZ seeks a House Attendant to maintain the cleanliness and upkeep of assigned areas and to deliver items to guestrooms as needed.

The role requires stamina for lifting, standing through shifts, and clear communication with guests and teammates. You will clean public areas, assist with luggage, and support emergency procedures as part of the housekeeping team. Joining Highgate offers a stable full-time hourly position in a hospitality-focused environment.

Qualifications

• High School diploma or equivalent; hotel or related field preferred.
• Lift and move objects up to 100 lbs occasionally, 50 lbs frequently, and 20 lbs constantly.
• Able to stand during the entire shift.
• Strong verbal and written communication with staff and guests.

Responsibilities

• Buff marble floors daily per hotel standards.
• Shampoo carpets in the public areas according to hotel standards.
• Shampoo furniture as needed.
• Clean all public areas.
• Clean parking lot areas, as needed.
• Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
• Handle items for Lost and Found according to hotel standards.
• Clean guestrooms as needed.
• Know and assist in all emergency procedures.
• Maintain hotel equipment in proper working order.
• Maintain storage of hotel equipment in proper area.
• Complete special projects as assigned by the Housekeeping Manager.
• Ensure overall guest satisfaction.

Skills

Physical stamina

Stand for shifts

Communication

Education

High School diploma or equivalent

Job description

House Attendant

Compensation Type

Hourly

Pay Class: Full Time

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location

Homewood Suites Chandler
7373 West Detroit Street
Chandler, AZ 85226

Overview

The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers - property specific, etc.).

Responsibilities

• Buff marble floors daily according to hotel standards.
• Shampoo carpets in the public areas according to hotel standards.
• Shampoo furniture as needed.
• Clean all public areas.
• Clean Parling Lot areas, as needed.
• Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
• Handle items for "Lost and Found" according to hotel standards.
• Clean guestrooms as needed.
• Have knowledge of and assist in all emergency procedures.
• Maintain hotel equipment in proper working order.
• Maintain storage of hotel equipment in proper area.
• Complete special projects as assigned by the Housekeeping Manager.
• Ensure overall guest satisfaction.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.