HSC- Sr. Counter Sales Rep

Genuine Parts Company; Nashville (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Tuition reimbursement

Vacation pay

Sick pay

Holiday pay

Job summary

Genuine Parts Company in Nashville seeks a Senior Counter Sales Representative to deliver quality customer service and support at a key retail location. You will assist customers face-to-face, troubleshoot issues, and collaborate with the Solutions Center Manager and outside sales to grow the business.

The role emphasizes strong mechanical knowledge, hands-on aptitude with shop tools, and a commitment to safety and efficiency in a fast-paced setting.

Qualifications

• Requires a high school diploma or GED and five or more years of related experience or an equivalent combination.

Responsibilities

• Provide first class customer service to local market and support location sales.
• Assist customers face-to-face with product knowledge and solutions.
• Troubleshoot customer problems and deliver creative solutions.
• Identify and build customer assemblies.
• Ensure knowledge of use of all equipment.
• Collaborate with Solutions Center Manager and outside sales to grow the business.
• Participate in maintaining the location and safety guidelines.
• Maintain key relationships with customers and focus on customer value.

Skills

Customer service

Face-to-face sales

Problem solving

Time management

Mechanical/technical inclination

Hose and thread knowledge

Hydraulic knowledge

Industrial sales experience

Team mentorship

Education

High school diploma or GED

Tools

Microsoft Office

Job description

SUMMARY:
Under limited supervision, the Senior Counter Sales Representative provides quality customer service and support at a key location in the retail and service business segment.

JOB DUTIES

• Supports location sales by providing first class customer service to local market.
• Assists in servicing customers face-to-face through familiarity and knowledge of products.
• Troubleshoots customer problems and provides creative solutions.
• Identifies and builds customer assemblies.
• Ensures knowledge of use of all equipment.
• Works closely with the Solutions Center Manager and outside sales group to develop and grow the business.
• Assists team in overall maintenance of the location.
• Participates in making sure all safety guidelines are followed.
• Maintains key relationships with customers.
• Ensures customer service and value-add is a focal point of every interaction.
• May lead/mentor lower level representatives.
• Performs other duties as assigned.

EDUCATION & EXPERIENCE

Typically requires a high school diploma or GED and five (5) or more years of related experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

• Positive attitude.
• Willingness to learn and be hands on.
• Capable of using hand tools and shop equipment.
• Ability to work in a fast paced environment.
• Meet deadlines and manage time effectively.
• Experience with Microsoft Office.
• Comfortable in a consultative transaction atmosphere.
• Strong mechanical/technical inclination.
• Strong knowledge of different hoses and thread configurations.
• Strong hydraulic knowledge.
• Industrial sales experience.

COMPANY INFORMATION

• Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.