HRIS Payroll Implementation Consultant

NEOGOV; United States; Remote; USD 30,000 - 50,000; Full time

Job summary

A leading remote work solutions company seeks a customer service representative to enhance client satisfaction. This role offers the chance to work flexibly, ensuring top-notch service delivery while supporting a collaborative environment. With comprehensive benefits and opportunities for growth, candidates with strong communication skills and a background in customer service will thrive in this position.

Benefits

Comprehensive benefits package including health, dental, and vision insurance

Flexible scheduling options

Opportunity for career advancement

Qualifications

• 1-3 years of experience in customer service or related role.
• Exceptional written and verbal communication skills.
• Technology and CRM software proficiency.

Responsibilities

• Collaborate to enhance service delivery and efficiency.
• Provide exceptional customer support via various channels.
• Assist in client onboarding and staff training.

Skills

Communication

Customer Support

Problem Solving

Technology Proficiency

Education

High School Diploma or GED

Tools

CRM Software

Job description

Employer Industry: Remote Work Solutions

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely with flexible scheduling options
- Supportive and collaborative work environment
- Chance to make a positive impact on client satisfaction and member experience
- Comprehensive benefits package including health, dental, and vision insurance

What to Expect (Job Responsibilities):
- Collaborate with team members to enhance service delivery and efficiency
- Provide exceptional customer support through various communication channels
- Maintain accurate records and documentation for all client interactions
- Assist in onboarding new clients and training staff on systems and processes
- Identify areas for improvement in service delivery and implement changes

What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Minimum educational requirement: High School Diploma or GED
- 1-3 years of experience in a customer service or related role
- Exceptional written and verbal communication skills
- Proficiency in using technology and customer relationship management (CRM) software

How to Stand Out (Preferred Qualifications):
- Experience in remote work environments
- Familiarity with industry-specific software or tools
- Strong problem-solving skills and ability to think critically
- Ability to work independently as well as part of a team

#RemoteWork #CustomerService #CareerAdvancement #FlexibleScheduling #TeamCollaboration

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