HRIS and Operations Analyst

What is Permanent Supportive Housing?; Seattle (WA); Hybrid; USD 88,000 - 99,000; Full time

Benefits offered by this job

Medical

Dental

Vision

PTO

403(b)

Employee Assistance Program

ORCA pass

Job summary

Plymouth Housing in Seattle, WA is hiring an HRIS & Operations Analyst to manage ADP Workforce Now, employee data integrity, leave workflows, and benefits updates across 400+ employees. This role ensures accurate payroll processing and reliable reporting throughout the employee lifecycle.

You will administer WA PFML, WA L&I and OSHA compliance, coordinate with Payroll, IT, and Benefits, develop SOPs, and seek workflow improvements to enhance total rewards and the employee experience in a

Qualifications

• Bachelor’s degree in HR, Business Administration, Finance, or a related field.
• Five or more years of HR experience.
• Three+ years administering health and welfare benefits, retirement plans, and compensation programs.
• Experience with HRIS administration, auditing, reporting, leave administration, compliance workflows, and vendor coordination.
• Strong employee communication and vendor-management experience.

Responsibilities

• Administer ADP Workforce Now, including system maintenance, security access, employee support, data validation, reporting, and troubleshooting.
• Process and verify employee lifecycle changes (hiring, separations, transfers, title/pay changes, deductions, benefits, leaves).
• Conduct regular HRIS data audits and maintain accurate records across HR, payroll, and benefits systems.
• Manage FMLA, WA PFML, and WA L&I claims, documentation, tracking, and return-to-work coordination.
• Partner with Payroll on wage compliance, terminations, leave changes, and benefits transitions.
• Complete or support required compliance reporting (OSHA 300, EEO-1, ACA, census, carrier feeds).
• Generate standard and ad hoc HRIS reports for leadership and audits.
• Develop and maintain SOPs for HRIS, leave management, reporting, and compliance workflows.

Education

Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field

Tools

ADP Workforce Now

Job description

SALARY

$88,462 - $98,779

New hires may earn a salary ranging from the minimum to the midpoint of the pay scale, with education and experience taken into consideration.

BENEFITS

We offer a comprehensive benefits package for Full-Time employees, including Medical, Dental, Vision, PTO, and 403(b) options. Additionally, employees have access to supplementary benefits such as the Employee Assistance Program, a subsidized ORCA pass, and more. This is a full-time position with benefits.

LOCATION

Seattle, WA (Hybrid)

JOIN OUR MISSION TO END HOMELESSNESS

Plymouth Housing is a nonprofit organization that develops and operates permanent supportive housing for single adults who have experienced chronic homelessness. With apartment buildings throughout King County, we believe everyone deserves a safe home and the opportunity to thrive. That’s why we provide long-term housing paired with on-site services that promote stability, health, and community. Our culture is rooted in dignity, respect, and shared responsibility: We practice hospitality, communicate with care, and collaborate across differences. We value lived experience, cultural responsiveness, and approaches grounded in harm reduction, trauma-informed practice, and resident choice. We look for people who are committed to safety, learning, and continuous improvement — and who bring steady, values-aligned service in moments that are complex or high-stress.

ABOUT THIS ROLE

The HRIS & Operations Analyst manages daily ADP Workforce Now administration, HR data integrity, leave workflows, and compliance processes supporting Plymouth Housing’s 400+ employees. This role helps ensure accurate employee records, timely payroll and benefits updates, effective leave administration, and reliable reporting across the employee lifecycle.

The HRIS & Operations Analyst administers FMLA, Washington Paid Family and Medical Leave (WA PFML), and Washington Labor & Industries (L&I) claims; supports regulatory reporting and audits; maintains standard operating procedures; and partners with Payroll, Compensation and Benefits, IT, and external vendors. This position provides responsive, customer-focused service while identifying opportunities to streamline total rewards operations and improve the employee experience.

PRIMARY RESPONSIBILITIES

• Administer ADP Workforce Now, including system maintenance, security access, employee support, data validation, reporting, and routine troubleshooting.
• Process and verify employee lifecycle changes, including new hires, separations, transfers, title and pay changes, deductions, benefits, and leave-status updates.
• Conduct regular HRIS data audits, identify and correct errors, and maintain accurate records across HR, payroll, and benefits systems.
• Manage FMLA, WA PFML, union leave provisions, and Washington L&I claims, including documentation, tracking, communication, and return-to-work coordination.
• Partner with Payroll on wage compliance, terminations, leave changes, union pay provisions, and seamless payroll and benefits transitions.
• Complete or support required compliance reporting, including OSHA 300 logs, EEO-1 reporting, ACA reporting, benefits audits, census reporting, and carrier file feeds.
• Generate standard and ad hoc HRIS reports to support leadership decision-making, compliance, audits, and operational needs.
• Develop, maintain, and improve standard operating procedures for HRIS administration, leave management, reporting, and compliance workflows.
• Serve as backup support for open enrollment, vendor coordination, and other Compensation and Benefits activities.
• Partner with IT and cross-functional teams on system upgrades, process automation, policy updates, and other total rewards initiatives.
• Identify opportunities to improve HRIS workflows, strengthen data integrity, and increase operational efficiency.

KNOWLEDGE, SKILLS, AND ATTRIBUTES WE NEED FROM YOU

• Builds trust and works respectfully with people from many backgrounds and lived experiences, contributing to safe, welcoming housing communities where residents experience dignity, choice, and belonging.
• Uses self-awareness and humility to communicate effectively across differences, adapt approach, and treat people with fairness and respect.
• Demonstrates knowledge of Washington State employment laws and compliance requirements, including WA L&I, WA PFML, wage and hour regulations, and OSHA standards.
• Demonstrates exceptional attention to detail and strong analytical skills when auditing data, preparing reports, maintaining records, and correcting errors.
• Manages competing priorities, complex workflows, confidential information, and tight deadlines in a fast-paced, unionized nonprofit environment.
• Communicates clearly and provides responsive, customer-focused support to employees, leaders, vendors, and cross-functional partners.
• Demonstrates strong organization, follow-through, process-improvement skills, and the ability to maintain accurate standard operating procedures.
• Builds effective partnerships across Human Resources, Payroll, IT, Finance, and external vendors to support seamless total rewards delivery.

QUALIFICATIONS

• Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field required.
• Five or more years of overall Human Resources experience.
• Three or more years of hands‑on experience administering health and welfare benefits, retirement plans, and compensation programs.
• Experience with HRIS administration, employee data auditing, reporting, leave administration, compliance workflows, and vendor coordination.
• Strong employee communication and vendor‑management experience.
• Experience working in a unionized environment strongly preferred.
• Nonprofit experience, including 403(b) fiduciary oversight, preferred.
• PHR or SHRM‑CP certification preferred.
• CEBS certification preferred.

Join us and be a catalyst for positive change!

Plymouth Housing is an equal opportunity employer. We recruit, hire, train, and promote employees based on merit and business needs, and without regard to race, color, creed, religion, national origin, ancestry, citizenship or immigration status, sex (including pregnancy, gender identity, and sexual orientation), age, marital status, physical, sensory, or mental disability, honorably discharged veteran or military status, or any other status protected by applicable federal, state, or local law.