HRIS Analyst-Talent Development & Growth

Mountain America Credit Union; Sandy, Northern (UT, KY); On-site; USD 65,000 - 85,000; Full time

Job summary

Mountain America Credit Union is seeking an HR Systems Analyst I to support the configuration, optimization, and performance of HR technology systems, delivering a reliable team member experience. This role handles standard configuration, testing, data validation, and issue resolution while working with senior analysts and product managers.

You will partner with HR, Technology, and business teams to translate needs into system solutions and contribute to ongoing improvement across the HR

Qualifications

• Minimum 2 years supporting HR technology systems with configuration, testing, and data validation.
• Experience with Workday or similar HR systems is preferred.
• Bachelor’s degree in business, HR, IS, analytics, or equivalent experience.

Responsibilities

• Configure and maintain standard HR technology functionality to support business processes.
• Collaborate with Product Management to clarify needs and translate requirements into system configurations.
• Evaluate new system capabilities, test AI-enabled features, and document value and risks.
• Create and maintain system documentation, reports, and dashboards; ensure data integrity.

Skills

HR systems

Data analysis

Communication

Problem solving

Education

Bachelor's degree or equivalent experience in business/HR/IS/analytics

Tools

Workday

ServiceNow

Learning platforms

Microsoft Office Suite

Job description

Job Summary

The HR Systems Analyst I supports the configuration, optimization, and ongoing performance of HR technology systems to help deliver a positive and reliable team member experience. This role independently handles standard system configuration, reporting, testing, data validation, and issue resolution while supporting more complex enhancements led by senior HR Systems Analysts and Product Managers. The HR Systems Analyst I partners with HR, Technology, and business teams to translate defined needs into effective system solutions and contributes to continuous improvement across the HR technology ecosystem.

Job Description

To be effective, an individual must be able to perform each job duty successfully. Configure and maintain standard HR technology functionality to support business processes, ensuring accuracy, efficiency, and alignment with established requirements. Partner with Product Management to clarify business needs, document requirements, and translate defined requirements into system configurations and enhancements.

Evaluate new or updated system capabilities, including AI-enabled features, by completing assigned research and testing and documenting potential value, risks, and readiness considerations. Support system enhancements, workflows, integrations, and process automation through assigned configuration, testing, validation, documentation, and deployment activities.

Troubleshoot moderately complex system issues, perform root cause analysis, resolve issues within established scope, and escape issues requiring advanced technical expertise. Partner with Product Managers to identify and recommend opportunities to improve system usability, efficiency, and the team member experience.

Support and execute system updates, releases, and upgrades, including impact review, testing, validation, deployment, and post-production support. Create and maintain system documentation, including business processes, configuration details, test scripts, and user procedures.

Support data integrity through audits, validation processes, discrepancy resolution, and ongoing monitoring of system performance. Develop and maintain standard and moderately complex reports and dashboards, validate results, and help stakeholders interpret system data.

Provide functional guidance and escalation support to HRIS Administrators on standard system processes and issues. Collaborate cross-functionally with HR, Technology, vendors, and other business teams to support integrated and reliable HR technology solutions. Contribute to HR technology projects, system implementations, optimization efforts, cyclical processes, and continuous improvement priorities.

Other duties as assigned.

KNOWLEDGE, SKILLS, and ABILITIES

The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Experience

Minimum of 2 years of experience supporting HR technology systems or similar platforms. Experience completing standard system configuration, testing, reporting, data validation, and issue resolution. Experience supporting system enhancements, releases, implementations, or cyclical HR processes. Experience with enterprise HR systems such as Workday, learning platforms, ServiceNow, or similar technologies is preferred.

Education

Bachelor's degree in business, human resources, information systems, analytics, or a related field. OR 2 combined years of equivalent experience relevant to the functional area.

Computer/Office Equipment Skills

Working knowledge of HR system and technology concepts, including system configuration, data structures, business processes, and AI capabilities, along with intermediate to advanced skills in Microsoft Office Suite.

Managerial Responsibility

Has no supervisory/managerial responsibilities.

Other Skills and Abilities

Working knowledge of HR systems, data structures, and business processes. Ability to analyze moderately complex problems, identify root causes, and implement solutions within established standards. Ability to independently manage assigned work while seeking guidance for complex, ambiguous, or high-risk decisions. Strong critical thinking and problem-solving skills with attention to detail and data accuracy.

Ability to collaborate across teams and build effective working relationships through clear, professional communication. Strong written and verbal communication skills, including the ability to translate technical concepts for non-technical audiences. Experience supporting projects, system enhancements, releases, or implementations with moderate complexity. Ability to manage multiple priorities and adapt in a fast-paced, evolving environment. Demonstrated commitment to maintaining confidentiality and handling sensitive information with discretion.

PHYSICAL ABILITIES / WORKING CONDITIONS

Physical Demands: Ability to sit, talk and hear consistently.

Vision Requirements: Close vision (clear vision at 20 inches or less). Distance vision (clear vision at 20 feet or more).

Weight Lifted or Force Exerted: Ability to lift up to 10 pounds frequently and up to 25 pounds occasionally.

Environmental: There are no unusual environmental factors (such as a typical office).

Noise Environment: Moderate noise (business office with computers and printers, light traffic).

Mountain America Credit Union is an EEO/AA/ADA/Veterans employer.

Mountain America Credit Union is one of the foremost financial institutions in the country, with more than 95 branches located in 5 states (Utah, Idaho, Nevada, Montana, and Arizona).

We believe that a healthy balance between work, home life, and play is essential to our team members and our success.

We offer a friendly, comfortable and inclusive work environment, fun employee activities and exciting charity events to ensure that no day is dull at Mountain America.

Our purpose is to help members enjoy a good life by providing them a positive incentive to save and manage their finances.

We also give members easy access to their accounts and allow them to control their funds in a variety of ways, including ATMs, online home banking, mobile banking, direct deposit, automatic payment options and access through a large branch network.

When making decisions, we always put members' needs first. It's just the way we do business and a part of the "people helping people" philosophy of credit unions.