HRIS Senior Analyst - Compensation and Total Rewards

Mountain America Credit Union; Utah; Hybrid; USD 90,000 - 120,000; Full time

Job summary

Mountain America Credit Union is seeking an HR Systems Analyst III to serve as a systems expert, leading advanced configuration, testing, and implementation across HR technology. You will partner with Product Managers to optimize capabilities, assess downstream impacts, and guide long-term technology decisions to improve data integrity and user experience.

The role requires extensive experience with enterprise HR systems and the ability to architect scalable, cross-functional solutions while

Qualifications

• Minimum of 6 years of progressive experience supporting HR technology systems or similar platforms.
• Experience configuring and supporting multiple functions within enterprise HR systems such as Workday, LMS platforms, ServiceNow, or similar technologies.
• Demonstrated experience leading highly complex system implementations, integrations, or transformation initiatives.

Responsibilities

• Establish configuration standards and architect scalable HR technology solutions across multiple domains.
• Lead design and support of complex system enhancements, integrations, and process automation.
• Serve as technical lead for HR technology initiatives and major implementations.
• Resolve complex system issues and guide product managers on improvements.
• Establish testing strategies, releases, and upgrades.
• Develop system documentation standards and data integrity audits.
• Mentor HR System Administrators and Analysts; collaborate with HR, Finance, IT.
• Contribute to broader HR technology initiatives and optimization efforts.
• Build and troubleshoot system integrations.
• Provide guidance on system capabilities and architecture decisions.

Skills

HR systems

Systems thinking

Cross-functional collaboration

Problem solving

Communication

Education

Bachelor's degree in business, HR, analytics or related field

3 combined years of progressive equivalent experience

Tools

Workday

LMS platforms

ServiceNow

Job description

Job Summary

The HR Systems Analyst III is a systems expert and responsible for advanced configuration, optimization, and ongoing support of HR technology systems to ensure a positive and effective team member experience. This role serves as the subject matter expert for assigned HR systems, with the knowledge and skills to support multiple cross functional areas, translating business needs into scalable system solutions and leading advanced configuration, testing, and implementation efforts. The HR Systems Analyst partners with Product Managers and business leaders to optimize system capabilities, evaluate and identify downstream impacts, guide long-term technology decisions, and improve design and delivery of high-impact solutions to advance system functionality, data integrity, and the user experience across the HR technology ecosystem.

Job Description

LOCATION

Hybrid (willing to consider full remote)

Mountain America Center

9800 South Monroe Street

Sandy, UT 84070

Schedule

Monday-Friday

9am-6pm

To be effective, an individual must be able to perform each job duty successfully.

• Establish configuration standards and independently architect highly complex HR technology solutions across multiple functional domains, evaluating enterprise-wide downstream impacts and ensuring scalability, data integrity, security, and alignment with organizational strategy. Partner with Product Management to influence product roadmaps, evaluate future system capabilities, and recommend scalable technology solutions and investments aligned with business strategy. Analyze and lead evaluation of emerging AI capabilities and HR technology trends within HR technology systems, providing expert recommendations regarding adoption, testing functionality, and implementing solutions that improve processes, data insights, and overall team member experience.
• Lead the design and support of highly complex system enhancements, integration, workflow design, integrations, and process automation that affect multiple functions, systems, or business processes.
• Serve as the technical lead for enterprise HR technology initiatives, major implementations, and complex transformation efforts, including initiatives outside the primary area of specialization.
• Resolve highly complex, ambiguous, cross-functional, or enterprise-wide system issues; lead root cause analysis and establish sustainable solutions that address systemic risks and downstream impacts. Advise Product Managers to evaluate and identify opportunities for system improvements, technology utilization, and enhanced team member experience.
• Establish support and execute system updates, testing strategies, releases, and upgrades, including assessment and testing strategy, validation, and deployment activities.
• Establish and design system documentation standards, including business processes, configuration details, and user procedures.
• Lead data integrity by developing audits, validation processes, and ongoing monitoring of system performance.
• Serve as the highest-level functional escalation point for highly complex, recurring, cross-system, and enterprise-wide issues; provide expert consultation, technical direction, and mentoring to HR System Administrators and Analysts. Collaborate and influence cross-functionally with HR, Finance, IT, and other business teams to ensure systems are integrated, aligned, and operating effectively.
• Contribute to broader HR technology initiatives, including system implementations, optimization efforts, and continuous improvement strategies.
• Ability to build and troubleshoot system integrations.
• Serve as a recognized expert across multiple HR technology domains and provide authoritative guidance on system capabilities, architecture decisions, solution design, and cross-functional impacts. Other duties as assigned.

KNOWLEDGE, SKILLS, And ABILITIES

The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Experience

• Minimum of 6 years of progressive experience supporting HR technology systems or similar platforms.
• Experience configuring and supporting multiple functions within enterprise HR systems such as Workday, LMS platforms, ServiceNow, or similar technologies.
• Demonstrated experience serving as a lead subject matter expert, establishing technical standards, influencing technology decisions, and leading highly complex system implementations, integrations, or transformation initiatives.

Education

Bachelor’s degree in business, human resources, analytics or related field. OR 3 combined years of progressive equivalent experience relevant to functional area.

Computer/Office Equipment Skills

Understanding of HR system and technology concepts, including AI capabilities and their application within HR systems, along with advanced skills in Microsoft Office Suite.

Managerial Responsibility

Has no supervisory/managerial responsibilities

Other Skills And Abilities

• Expert knowledge of HR systems, data structures, and business processes and actively seeks to improve upon existing processes and promotes enhancements that support the business Recognized as a trusted advisor and technical authority for highly complex or high-impact HR technology decisions. Ability to analyze highly complex problems, identify root causes, and implement effective solutions.
• Demonstrated ability to operate with broad autonomy, set technical direction, and lead highly complex priorities with limited guidance.
• Strong critical thinking and problem-solving skills with attention to detail and data accuracy.
• Ability to collaborate and influence across teams and influence stakeholders through clear, professional communication.
• Strong written and verbal communication skills, including the ability to translate technical concepts for non-technical audiences.
• Experience supporting projects, system enhancements, or implementations with moderate complexity.
• Ability to manage multiple priorities and adapt in a fast-paced, evolving environment.
• Demonstrated commitment to maintaining confidentiality and handling sensitive information with discretion.

Physical Abilities / Working Conditions

Physical Demands

Ability to sit, talk and hear consistently

Vision Requirements

Close vision (clear vision at 20 inches or less)

Distance vision (clear vision at 20 feet or more)

Weight Lifted or Force Exerted

Ability to lift up to 10 pounds frequently and up to 25 pounds occasionally

Environmental

There are no unusual environmental factors (such as a typical office)

Noise Environment

Moderate noise (business office with computers and printers, light traffic)

Mountain America Credit Union is an EEO/AA/ADA/Veterans employer.