HRA EXECUTIVE PROJECT MANAGER (EPM)

HRA/DEPT OF SOCIAL SERVICES; World Trade Center (NY); Hybrid; USD 120,000 - 170,000; Full time

Job summary

The Department of Social Services (DSS) within New York City’s HRA and DHS is seeking an Executive Project Manager to lead the HRA IT portfolio and drive major program initiatives. You will work under the HRA Administrator, shaping policy and coordinating with senior leaders to ensure timely, high-quality outcomes.

You will advise on IT strategy, budget alignment, and interagency collaboration, chair governance bodies, and ensure execution across critical projects that affect service delivery to

Qualifications

• Master's degree in economics, finance, accounting, business or public administration, public health, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a JD from an accredited law school with two years of professional experience.
• Bachelor's degree and four years of professional experience including 18 months in executive/managerial capacity as described, with substantial budget/financial administration or program evaluation experience.
• Associate degree or 60 semester credits and six years of professional experience including 18 months in executive/managerial capacity.
• High school diploma and eight years of full-time professional experience including 18 months in executive/managerial capacity.

Responsibilities

• Oversee the HRA portfolio of IT work and initiatives under the HRA Administrator."
• Brainstorm, develop, manage projects and implement program policy and operations initiatives to high standards.
• Chairs and leads governance committees and coordinates IT solutions across agency functions.
• Act as a liaison with Chief Officers/Deputy Commissioners and interagency partners on IT and budget matters.
• Represent the Administrator in meetings with City/State partners on policy and project direction.

Skills

Data-driven insights

Executive updates

IT governance

Interagency liaison

Oral and written communication

Organizational skills

Education

Master's degree

Bachelor's degree + 4 yrs exp

Associate degree + 6 yrs exp

High school diploma + 8 yrs exp

Job description

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.

The Office of the HRA Administrator is recruiting for one (1) HRA Executive Project Manager who under executive management of the HRA Administrator, with broad latitude for the exercise of independent judgment and action, carries out the responsibility for managing HRA initiatives. As the Executive HRA Project Manager, exercises authority, makes executive level decisions, with and without review of the HRA Administrator, in critical matters/situations and in the implementation of initiatives. The Executive HRA Project Manager serves as a special advisor, and as an executive project manager with authority for operations and program development.

The HRA Executive Project Manager (EPM) will oversee the HRA portfolio of IT work. The candidate will brainstorm, develop, manage projects, and implement program policy and operations initiatives with the highest quality standards of practice as these pertain to program areas under the HRA Administrator. This portfolio consists of the following leadership program portfolios areas: Chief Program Officer, Chief Special Services Officer, Chief Homelessness Prevention Officer and the Chief Housing Services Officer. The HRA EPM advises on the development of a stronger integration of citywide and agency-wide services.

HRA EPM will also be responsible for:

Collaborating with Chief Officers and Deputy Commissioners on critical agency concerns, i.e., budget, fulfillment of mission by program areas, functional/staffing concerns, cross-program initiatives, interagency communication, that are central to improving the quality of life of individuals to whom DSS/HRA/DHS programs are tailored while ensuring adherence to federal, state and local mandates. Responsible for making time-sensitive operational and policy decisions in collaboration with the Administrator, Chief Officers, and Deputy Commissioners that will have agency wide impact, affecting service delivery within any functional area under the auspices of HRA.

Acting as the lead, and on behalf of the HRA Administrator, collaborates with executives from HRA-DHS on critical interagency initiatives, (i.e., IT system solutions, program monitoring, resource allocation and fiscal management, legal settlement compliance, contract management, interagency project and operation coordination), where seamless integration effort would serve to enhance the quality of life for agency clients, and in special projects relating to IT and budget management. Chairs and leads the agency's IT "Level 3" governance committee which reviews, and advances IT projects and develops prioritization of agency-wide IT solutions to manage resources and financing; chairs and leads the agency's steering committee of executive project managers and IT counterparts to coordinate, manage, prioritize and streamline the operation, staffing and executive of IT solutions.

Exploring current operations, program services and governing rules and regulations to recommend new initiatives that address the needs of the HRA program participants. Serves as agency liaison to task forces and other city-wide efforts relating to new initiatives and governing rules and regulations in the areas of data, technology and information systems. Advises the Administrator and Commissioner on emerging trends and opportunities in information and technology.

Researching and keeping abreast of current practices, programs and legislative enactments on HRA operational and program issues; disseminates new information, best practices and funding opportunities to the Chief Officers.

Participating in, and in the Administrator's absence, represents the Administrator in regular meetings with HRA Leadership, such as with the Commissioner, the Chief Officers and others, as well as leaders of the City and State partner agencies in the formulation of long and short-range plans with respect to policy formulation/implementation issues.

Hours/Shift: Managerial Work Schedule

EXECUTIVE PROGRAM SPECIALIST - 07005

Minimum Qualifications

• 1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, public health, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; or in management or methods analysis, operations research, organizational research or program evaluation; or in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management. Eighteen (18) months of this experience must have been in an executive, managerial, administrative, or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
• 2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in "1" above; or
• 3. An associate degree or completion of 60 semester credits from an accredited college and six years of full-time satisfactory full-time professional experience as described in "1" above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in "1" above; or
• 4. A four-year high school diploma or its educational equivalent approved by a state's department of education or a recognized accrediting organization and eight years of full-time satisfactory full-time professional experience as described in "1" above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in "1" above; or
• 5. A combination of education and/or experience equivalent to "1", "2", "3", or "4" above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma and at least two years of experience as described in "1" above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in "1" above.

Preferred Skills

• - Demonstrated ability to use data-driven insights to effectively prioritize tasks, manage multipleoverlapping project lifecycles, and meet tight deadlines in a fast-paced environment.
• - Strong ability to translate complex project metrics and analytics into concise executive updatesand reports for agency leadership.
• - Ability to distill technical IT complexities into clear, business-value metrics for non-technicalleadership.
• - Ability to serve as the primary liaison between IT teams and business units to ensure strategicalignment and remove communication barriers.
• - Excellent oral and written communication skills.
• - Strong organizational skills

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.