HR- Workforce Coordinator DBQ

Hills & Dales; Dubuque (IA); On-site; USD 42,000 - 60,000; Full time

Job summary

Hills & Dales seeks a Workforce Coordinator in Dubuque to arrange staffing coverage for our HCBS department. You will build strong relationships with direct support staff, supervise float and substitute staff, and coordinate replacement staff to cover vacancies.

Ideal candidates hold a Bachelor's in a related field with 1–2 years of supervisory experience, strong communication, and proficiency in scheduling software. Flexibility in location and hours is required.

Qualifications

• Bachelor's degree in a human service or business-related field.
• 1–2 years of prior experience in a similar scope.
• 1–2 years of supervisory experience.
• Ability to communicate effectively and professionally through verbal and written mediums.
• Strong computer skills and proficiency with scheduling software.
• Flexibility in assigned locations and hours.

Responsibilities

• Manage master schedules and ensure adequate staffing in assigned departments.
• Oversee substitute and float staff, providing feedback and ensuring staff satisfaction.
• Schedule replacement staff to cover vacancies.
• Approve, track, and report time and payroll metrics.
• Process staff call-offs and provide timely coverage solutions.
• Participate in weekend on-call rotations as needed.

Skills

Verbal and written communication

Supervisory experience

Flexibility

Computer skills

Education

Bachelor's degree in human services or business

Tools

Scheduling software

Job description

HR - Workforce Coordinator

Location

Dubuque, IA, 52001

Position Overview

We are seeking a dedicated Workforce Coordinator for our Dubuque HCBS department to take on the role of arranging staffing coverage, building strong working relationships with direct support staff, and conducting satisfaction check-ins. This position also supervises float and substitute staff and arranges for replacement staff to provide vacancy coverage.

Are you ready to make a meaningful difference by ensuring staffing coverage is adequate? Do you have a heart for this field, a welcoming personality, and enjoy mentoring others? If so, read on!

Key Responsibilities

• Manage master schedules and ensure adequate staffing in assigned agency departments.
• Oversee substitute and float staff departments, including providing feedback and ensuring staff satisfaction.
• Schedule replacement staff to provide coverage for vacancies.
• Approve, track, and report various time and payroll metrics.
• Process staff call-offs and provide timely coverage solutions.
• Participate in weekend on-call rotations as needed.

Qualifications

• Bachelor's degree in a human service or business-related field, preferred.
• One to two years of prior experience in a similar scope.
• One to two years of supervisory experience.
• Ability to communicate effectively and professionally through verbal and written mediums.
• Strong computer skills and ability to learn and be proficient in scheduling software.
• Flexibility in assigned working locations and hours.