Staffing & Scheduling Lead — HCBS Workforce Coordinator

Hills & Dales

Dubuque (IA)

On-site

USD 42,000 - 60,000

Full time

2 days ago

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Job summary

Hills & Dales seeks a Workforce Coordinator in Dubuque to arrange staffing coverage for our HCBS department. You will build strong relationships with direct support staff, supervise float and substitute staff, and coordinate replacement staff to cover vacancies.

Ideal candidates hold a Bachelor's in a related field with 1–2 years of supervisory experience, strong communication, and proficiency in scheduling software. Flexibility in location and hours is required.

Qualifications

Bachelor's degree in a human service or business-related field.
1–2 years of prior experience in a similar scope.
1–2 years of supervisory experience.
Ability to communicate effectively and professionally through verbal and written mediums.
Strong computer skills and proficiency with scheduling software.
Flexibility in assigned locations and hours.

Responsibilities

Manage master schedules and ensure adequate staffing in assigned departments.
Oversee substitute and float staff, providing feedback and ensuring staff satisfaction.
Schedule replacement staff to cover vacancies.
Approve, track, and report time and payroll metrics.
Process staff call-offs and provide timely coverage solutions.
Participate in weekend on-call rotations as needed.